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Re: Subscriber was removed for marking a message as spam?
Brian Vogel
I am in agreement that, regardless of the complaints, this is a good policy, and one that should teach users a very necessary lesson.
You do not, EVER, mark as spam a message that comes from a service to which you have subscribed, PERIOD, and certainly not from an e-mailing list you had to go to great effort to join.? If you don't want the message, delete it.? If you're getting too much traffic, then learn the methods Groups.io gives you for: ? ? ? ? ? ? ? ? ? ? ?? Spam is not just a message you don't want from a group you've subscribed to.? ?Marking these as spam now has ripple effects because these designations get aggregated by various ISPs and spam filters, causing people who actually should be getting stuff they want to have to jump through hoops to get it. If an e-mail message is not unsolicited, and messages from a subscription service are never unsolicited even if the message is unwanted, it is not spam.? It may be junk, but it's not spam, and should never be identified as such. -- Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 ???? I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use. ? ? ? ? ?~ Galileo Galilei |
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Re: Deleting old emails??
Cherry Delaney
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On Feb 26, 2019, at 14:57, Bruce Bowman <bruce.bowman@...> wrote:
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muting a topic
I have a subscriber trying to mute a topic, let's say subject is?"Wednesday Meeting".? He clicks on "mute this topic" and confirms. A week later the same message shows up in his email. He says he looked at muted topics?and the message "Wednesday Meeting"??is muted multiple times. Looking at all messages to my group I find the weekly message "Wednesday Meeting" each week.. Interestingly it always shows up a new message, never in an existing?topic "Wednesday Meeting". The subject lines are identical, not sure why it would not show up as a topic with multiple messages.
I tested "mute this message" in a test group and it works just fine. Both messages with subject "Test mute this message" showed up in a single topic with 2 messages. My muted subscription did not receive the second message.. Any ideas? |
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Re: Subscriber was removed for marking a message as spam?
On Tue, Feb 26, 2019 at 08:09 PM, CW Bill Rouse wrote:
If a member tags an email spam, the member should be removed.Perhaps so, but in many (perhaps most) cases it is not the subscriber that marks the message as spam, it's their ISP. Have you read the GMF wiki that Bruce mentioned in his message? The problem is more complex than your comment seems to recognise. Chris |
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Re: Deleting old emails??
On Tue, Feb 26, 2019 at 07:40 PM, Cherry Delaney wrote:
Is there a setting that can delete anything older than a preset date??You asked almost the same thing yesterday; Duane's answer - also yesterday - ls the simplest, even the only solution. I am puzzled about why you expected a materially different answer this time. Chris |
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Re: Subscriber was removed for marking a message as spam?
I think removal when someone tags an groups.io email as spam is a great idea.
If a member tags an email spam, the member should be removed. Of course, the member could accidently tag an email as spam, but when he is removed, another email is sent to him advising him he was removed for reporting spam and that email tells him what to do if his tagging of spam was in error. Love it! -- Best,
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Bill Rouse
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Re: Deleting old emails??
On Tue, Feb 26, 2019 at 02:40 PM, Cherry Delaney wrote:
I need to delete about 62,000 emails. At the present course I am taking that means I will have to touch every email to delete it. Is there a setting that can delete anything older than a preset date?? Please tell me there is.Cherry -- Sorry, but the answer is no. Your best bet for rapid email deletion is to go to?/g/groupname/topics-test?(replace "groupname" with the name of your group). Click the "Date" link at upper right as needed to change the sort order, bringing the oldest topics to the top. Now if you click in the checkbox at upper left, it will auto-select every topic displayed on the page. Click the red Delete button. Repeat as needed, keeping track of the displayed dates so you don't overshoot your mark. If you need to display more entries per page, go to?/account?page=prefs?and change the "Items per Page" entry to 100. This will allow you to delete more topics at one time. Be careful when doing this. There is no undo feature, and once you click that Delete button, they are gone forever. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Subscriber was removed for marking a message as spam?
On Tue, Feb 26, 2019 at 02:41 PM, ?? Rosa - Rosa Tags ?? wrote:
Some explanation?. Thanks.Rosa -- This is a frequently-complained-about feature of groups.io. The bottom line is that groups.io cannot afford to get a reputation as a spamming service. [The .io top-level domain (British Indian Ocean Territory) does not help in that regard.] In any event, please read the wiki entry at?/g/GroupManagersForum/wiki/Removed-for-spam?and come back here with any further questions. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
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Re: Responding to Messages sent to Owner Email Address
Hi Brian, go to the group stadione website, plot the memory history, in the search field, pasted email address which you have received the email from. This should pull up the current member that his sent you the message. Open up the little window that allows you to approve or remove or band a member. In this window, there is a little area where there something called owners messages. Or in the activity history, if you pull this up, you can reply using owners address that way.
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On Feb 26, 2019, at 11:38 AM, Brian Vogel <britechguy@...> wrote: |
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Subscriber was removed for marking a message as spam?
?? Rosa - Rosa Tags ??
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Responding to Messages sent to Owner Email Address
Brian Vogel
I've recently been named moderator on another group here in Groups.io, and on this one I will be dealing with the occasional message sent to Owner whereas on the other I am not.
This morning, an e-mail message arrived in my inbox that was addressed to the group owner, and that wasn't any surprise.? What was a surprise, though, is that I cannot seem to find that message to respond to anywhere under the Admin panel or elsewhere, such as when someone subscribes and needs approval. I do not want to respond to it directly from my own e-mail address until I confirm that doing so would still carry the group owner address as the source.? If it won't, then how on earth is one supposed to respond to messages addressed to the group owner?? ?I don't want my personal e-mail address to be what's on what I send back when I'm acting in the role of moderator and in the stead of the group owner. -- Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 ???? I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use. ? ? ? ? ?~ Galileo Galilei |
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Deleting old emails??
Cherry Delaney
I have over 13 years worth of emails that were brought over when we moved to IO. I need to delete about 62,000 emails. At the present?
course I am taking that means I will have to touch every email to delete it. Is there a setting that can delete anything older than a preset date?? Please tell me there is.
Cherry
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Re: Wisdom of forcing HTML e-mails
On 2019/02/26 05:04 PM, Mark Emmer wrote:
Still, we find that naive or careless users can't distinguish between "Reply" and "Reply All" in their e-mail reader...[I apologise if this is off-topic, or if I'm repeating myself.] What do the "Reply" and "Reply All" buttons in your mail program do with GMF mails? When I right-click a message in Thunderbird, I get three options: 1. Reply to Sender Only, 2. Reply to All, and 3. Reply to List. With GMF mails, options 1 and 2 have the same effect: the mail goes to the list. When option 3, the "TO" field is empty but the rest of the e-mail remains intact (as if I would want to send it to someone else). With mails from a Google Group, however, option 1 sends the reply to the sender, option 2 sends it to both the sender and the list, and option 3 sends it to the list only. So, from a Thunderbird user's perspective, Google Groups behaves as expected and Groups.io behaves simply WRONG. Some continue to believe that Reply in their e-mail reader is a private reply, while Reply All in the reader is a way to reply to the group.This is exactly how some mailing lists that I belong to, work. So I can imagine it must be frustrating/confounding for users to discover that your (my) mailing list doesn't work like all their other mailing lists. But anyway, yes, the reason I consider forcing HTML is to ensure that there is a link in the footer with the sender's e-mail address. There does not seem to be another reasonably predictable way to tell users what the sender's e-mail address is. Samuel |
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Re: Does a potential member always receive a 'Pending Notice'?
>>Does a potential member always receive a 'Pending Notice'? No. From the system Help:Pending SubscriptionSent automatically to anyone who applies for membership in a restricted group. The notice marked "active" is the one sent; if no notice is active, none is sent. Some groups use this notice to ask a series of questions of applicants in support of their application; responses will go to the group owner address and be recorded in the member¡¯s page under "+owner messages." The way I read this, it is only sent if:
Hope this helps, |
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Re: Wisdom of forcing HTML e-mails
Mark, Still, we find that naive or careless users can't distinguish between "Reply" and "Reply All" in their e-mail reader ... Sigh.? There always will be those who don't read or can't understand the memo. ? A confounding factor is that different email interfaces make different choices about how to present reply options, depending on the header fields in the message, and what email address(es) to include in each reply option. Amazingly (to me) some interfaces don't even respect the Reply-To header field. I don't think there's an easy answer to this, and a comprehensive answer is probably a book-length effort if you try to cover the webmail interfaces of the most popular email services plus the various desktop and mobile email apps. That said, yes, some members won't stray from their preconceived notions and explore the options presented to them and the effect each has. Crossing the "how to learn how" threshold requires an investment of time and interest beyond what some are willing to make. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Wisdom of forcing HTML e-mails
Samuel, I see there is an option to force HTML e-mails.? What is the wisdom of One effect is that it means all outbound messages have the HTML footer. Which may be a way to address your concerns about the plain-text footer. Also it means
that linkification of plain-text URLs in the message body happens in a uniform way, rather than being left to the whim of each member's email interface. Another argument against it is that a message converted to HTML is bloated in size for very little real benefit. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Wisdom of forcing HTML e-mails
We wanted the Reply to Sender link to appear in the footer of all our group emails.? Without forcing HTML, that link won't appear in plaintext messages. Forcing HTML seemed the simplest way to impose some consistency in our explanations of how to reply privately.? Still, we find that naive or careless users can't distinguish between "Reply" and "Reply All" in their e-mail reader and Reply to Group and Reply to Sender in the footer.? Some continue to believe that Reply in their e-mail reader is a private reply, while Reply All in the reader is a way to reply to the group.? Sigh.? There always will be those who don't read or can't understand the memo.
Mark |
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Does a potential member always receive a 'Pending Notice'?
Good day all,
We have three standard notices - "Application Pending"; "Welcome" & "Sorry you are leaving" and all are marked as Active. On two or three occasions recently, people have applied to join our WildAx Group and despite pressing the appropriate button, they seem to have received the 'Welcome' message and, to be sure they are bone fide I have sent them the Pending notice as soon as this was known. Am I right or - as has been known! - am I wrong? Regards Peter |
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Re: Show all members in directory, but do not show member list
Leeni
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Well, I'd like to require them to reveal their real names, but if their
real names will be shown next to their e-mail addresses, it might be a
hurdle for some people to join the group or remain (and I understand).
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Samuel
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