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Re: How can we delete attachment storage to keep from bouncing

 

On Fri, Feb 1, 2019 at 08:22 AM, Chris Jones wrote:
In short I have been unable to identify any situation whereby the deletion of an attached photograph is the subject of a notification back to its originator.
Chris -- Attached are screenshots from my test this morning, just to confirm what I did yesterday.

1.jpg -- Original message I sent to my test group using a Subscriber (GMail) account. I am selecting Edit Message.
2.jpg -- Me deleting the photo with my Owner account. As soon as I click on "Save Without Sending," the message redisplays with an Edited tag.
3.jpg -- Notification I received back from groups.io at my GMail account.

Note that it says "A complete copy of the message is attached." Ironically, when I scroll down the attached message still contains the photo...and if I click on it, the clickable link still works, and the original photo is downloaded! But there is no hint of it in the online message archive, or in the Emailed Photos folder.

This is somewhat disconcerting, but the fact remains that I got a notification back. Please consider the possibility that notifications are being sent but your email provider is filtering them.

Regards,
Bruce





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problem with auto delivery messages

 

Good morning!

I have some auto delivery messages that go out once per month. Up until today, they were working fine. However, for two of my groups this morning, those messages got caught in the moderation queue and I got this message:

A message was sent to the group?/g/group name?from?[email protected]?that needs to be approved.?

Does anyone know why this happened? I have changed nothing in the last month in the way of settings, and the January first messages went out fine, with no approvals required.

Thanks for any help!

Patti


Re: How to make my group a restricted group #addmembers

 

Hi Foon,
Please help me find instructions on how to make it a restricted group?
Using the menu options on the left go to Admin > Settings.?? Scroll down to the Spam Control section and you will see the restricted membership option checkbox at the top of the list.

If you are thinking of getting (or have) a premium plan then this gives you additional options for adding members to your group. See the GMF Wiki at
/g/GroupManagersForum/wiki/Direct-Add-From-Yahoo

Andy


Re: How can we delete attachment storage to keep from bouncing

 

On Thu, Jan 31, 2019 at 10:52 PM, I wrote:
So is the assertion that members are notified if an attached photo they emailed is deleted actually true? I accept that it might have been once but at the moment... it would appear not. It certainly didn't work for me.
I realised that there was a further scenario to test; what happens if a Moderator deletes an attached photograph at the moderation stage and then releases the message to the group in question?

I tried it; I posted as a "member" with an attached photo*; I then received notification of the pending message to my Moderator's email address. I then deleted the photo attachment and released the message to the test group. It was duly posted on the group (minus the photo) and the "posted" email back to me as an ordinary member turned up, again minus the photo. There was no notification within that message that there been any sort of deletion (or other editing) and there was no separate message to that effect either. As an aside Edits performed as part of the moderation process do not show up with a blue Edit flag either, just in case anyone was wondering.

In short I have been unable to identify any situation whereby the deletion of an attached photograph is the subject of a notification back to its originator.

Chris

* A slightly drawn out process because I found that my "ordinary membership" had been surreptitiously upgraded to being a moderator, so I had to put my alter ego back on moderation. :)


How to make my group a restricted group #addmembers

 

Hello

I've just signed up to groupd.io.

I've created a new group. Please help me find instructions on how to make it a restricted group? I've been searching and cannot find the settings.

Thank you!
Foon


Re: Convert Main Group to Subgroup? #subgroups

 

You can create/name the main and subgroups, but there's no way to move messages around.? It has been suggested on the beta group (official suggestion box for the site) in the past, but has not been implemented.? If there aren't too many messages, you could manually send them to the new subgroup and delete them from the main group, but all would be attributed to you.? My 2nd suggestion would be to set up the group/subgroup as you want and just start over by deleting the current messages in the main group.

Duane
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Locked Group Managers Forum subscription reminder #admin - Fri, 02/01/2019 #admin #cal-reminder

 

Reminder:
Group Managers Forum subscription reminder #admin

When:
Friday, 1 February 2019

Description:

This is your monthly subscription reminder for the Group Managers Forum. We are glad you joined our group.

  • Our GMF Group's web resources are open and public. Our Messages archives and Wiki are viewable and searchable by non-members. GMF message archives are indexed by major search engines. Unfortunately, due to Groups.io restrictions, you must be a member of GMF and logged in to access our Files and Photos sections.

  • We expect members to post and act responsibly. Please respect your fellow members' time and attention: strive to be clear, concise and courteous. Our subject matter naturally includes matters of opinion; if you happen to disagree with another member please do so without being rude. Personal attacks are not allowed. Solicitations are off topic and will be deleted without comment. Listing your groups in your signature is perfectly acceptable, but just make sure there's also on-topic content in your post.

  • Attachments are allowed and the judicious use of screen shots and other illustrations is encouraged!

  • All messages sent to GMF are moderated. This is done to avoid malicious attachments, spam, off-topic messages, and messages from spoofed or compromised mail accounts. Despite these measures, be aware that the bad guys are clever so there's no guarantee that we'll always succeed; you are encouraged to be vigilant against any and all threats arriving via email. Your GMF moderators make no guarantees regarding the safety of emails arriving from this or any other Groups.io address.

  • We are always looking for suggestions from our members to make this group better for all. Feel free to address any questions, comments, or concerns directly to the group moderators via email to [email protected].

GMF Mission Statement:

We strive to be a resource of the highest quality for owners and moderators of Groups.io groups. We allow as much information as possible from our group to be accessed by visitors! Would you like to be a better Groups.io group owner and/or moderator? Would you like to see even more improvements in Groups.io groups? We discuss our experiences as both group owners and moderators, share ideas for promoting and customizing the content areas, and offer various techniques for managing groups.

To send a message to the members of this group, simply send email to [email protected].

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Latest revision: 2018-10-16

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Re: Plan to be either Premium or Enterprise, but no Transfer Available

 

Bill,

Thanks for the info. How do I contact Mark?
You've already been to the public suggestion box: beta, or you can write privately to [email protected]

Shal
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Convert Main Group to Subgroup? #subgroups

Melektoth
 

I'm new to groups.io. I created a main group, but now I want to see if I can convert that to a subgroup and create a new main group. Or else move the messages of the main group to a subgroup.

The situation is that there are messages on the main group that I'm realizing are far better in a subgroup (more privacy, fewer people seeing it, etc). I want to generalize the role of the main group and so move the more specific messages into a subgroup.

Is there any way to go about doing this? Or what would you suggest I do?


Re: Mesages not making it to the group

 

Resolution of the issue from support...
?

"I have tracked down and fixed the problem. The issue was that the record in the database where we keep the next message number for your group had not been updated for some reason after the last successful message was posted. So we ended up with a unique constraint violation when trying to add a new message with an already existing message number.

I've never actually seen this happen before in the system. Please let me know if you have any other issues. "


Re: Plan to be either Premium or Enterprise, but no Transfer Available

 

Shal,

Thanks for the info. How do I contact Mark?


Best,

CW Bill Rouse
Admiral, Texas Navy
Commander Emeritus
Amel School?
720 Winnie St
Galveston Island, TX 77550
+1(832) 380-4970
My calendar:?


On Thu, Jan 31, 2019, 6:59 PM Shal Farley <shals2nd@... wrote:
Bill,


We need to port the members, messages, photos and files.

Premium and Enterprise groups get priority for support and for transfers. The pricing page used to say that, but Mark took down that row in the table because he wasn't able to articulate what "priority" means.

Still, if you're planning on an upgraded group (and especially Enterprise) that might provide Mark at Groups.io with extra motivation to work out whatever it is that Yahoo / Verizon Media did this time. You, and he, will probably both be hesitant to make actual commitments, but just knowing it is a possibility may tip the scales a bit, especially if he knows of others too.

Shal


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Re: questions about bouncing

Holly
 

Thanks, but I very much doubt more than a couple of my group members use the web interface. Almost certainly none of those who are currently bouncing. Email works fine (well, normally :) I just couldn't find enough information on the wikis and in the archives for this group, the Help group, and the Beta group, to allow me to tell my bouncers what to expect. Fortunately, one person was able to forward to me the bounce probe, and problem is solved - provided Charter gets its act together, that is.

Holly

On 1/31/19 8:27 PM, Duane wrote:
If you're working with folks directly (not via the group email), you could have them check their own status:
"Any user can view their own bounce history by going into the Subscription page of their groups and clicking on Email Delivery History, or by going into their Account page and clicking on Recent Bounces."
Duane
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Re: questions about bouncing

 

Holly -- It is difficult to purposely create a bouncing situation unless a provider is acting up. Now that you have an actual copy of the bounce probe (I have never seen one), I suggest you upload it to the Files section (as a PDF or whatever) so we can refer others to it when they ask the same question.

Regards,
Bruce?
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Re: questions about bouncing

 

If you're working with folks directly (not via the group email), you could have them check their own status:
"Any user can view their own bounce history by going into the Subscription page of their groups and clicking on Email Delivery History, or by going into their Account page and clicking on Recent Bounces."

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Re: Plan to be either Premium or Enterprise, but no Transfer Available

 

Bill,


We need to port the members, messages, photos and files.

Premium and Enterprise groups get priority for support and for transfers. The pricing page used to say that, but Mark took down that row in the table because he wasn't able to articulate what "priority" means.

Still, if you're planning on an upgraded group (and especially Enterprise) that might provide Mark at Groups.io with extra motivation to work out whatever it is that Yahoo / Verizon Media did this time. You, and he, will probably both be hesitant to make actual commitments, but just knowing it is a possibility may tip the scales a bit, especially if he knows of others too.

Shal


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Re: questions about bouncing

Holly
 

I did, as I stated, go to the wikis, and read that section. It didn't answer the questions I posted here. Fortunately one member of my list, at my request, forwarded the email she received. So, for those who are interested:

The bounce probe actually goes to the bouncing member's email address.

It explains that email delivery has stopped to that member because of bounces, and gives several possible causes for bouncing.

And it provides a link the recipient can click on for unbouncing the member's account.

My friend used the link and was unbounced immediately. The other bouncing addresses were for members who are less computer-savvy, so may have to do some hand-holding, but at least I know how this process works now. It would be nice if the wikis could be updated with this information, so list owners who've never been through this process before know exactly what to tell the bouncing members to expect.

No, I'm not volunteering to do that - my understanding is sketchy and I've never edited a wiki in my life! :)

Holly

On 1/31/19 2:01 PM, Bruce Bowman wrote:
Holly -- More information on bounce handling than you'd probably ever want to know can be found in the system help at /static/help#bouncing. Please read this entry and come back with any residual questions you may have.
For your convenience, I will say that:
* Bouncing is an /account/ status, not a group status.
* The bounce probe contains a link that the subscriber must click on
to unbounce their account.
* There is no way to send yourself a copy of the probe, or to "check
on bounce probe status." The best you can do is check the email
delivery history again to see if it was delivered.
* Save for sending additional bounce probes, there is little that you,
as a group owner, can do to resolve a bouncing account.
Please also note that 400-level errors usually indicate a temporary condition, such that the message in question could subsequently be delivered. There are several good resources on the web to help you sort out SMTP error codes -- one of them is here <>.
Hope this helps,
Bruce


Re: questions about bouncing

 

On Thu, Jan 31, 2019 at 05:13 PM, Termicat wrote:
I am having the same problem with a charter member. She is getting so few emails from the group.
?impin012.msg.chrl.nc.charter.net cmsmtp ESMTP server not available AUP#I-1300
Not sure how to help her out. She is not the best with computers either.
There have been several threads here in GMF over the past year regarding delivery problems with charter/rr/spectrum, including mail server downtime, inadequate capacity, and even greylisting of the groups.io domain. Glib as it may sound, this suggests that the best advice you could give your subscriber may be to find another service provider.

Regards,
Bruce
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Re: How can we delete attachment storage to keep from bouncing

 

On Thu, Jan 31, 2019 at 10:14 PM, Chris Jones wrote:
I have a local broadband failure here so at the moment I'm working via a data dongle?
Normal Service has been resumed!

I have not been able to confirm that the deletion of an attached photograph (not the message to which it was attached) results in an "edit notification" of any sort. I uploaded an attached photo as an ordinary member to a certain test group. I then changed status (different log in) to a that of a moderator and released the message, which duly appeared in the web UI. I received an email (with the attachment) to my ordinary member's email address as normal. I then deleted the photo; the "Edited" flag duly appeared on the web UI but no notification of the edit was sent to my "member's" email address.

So is the assertion that members are notified if an attached photo they emailed is deleted actually true? I accept that it might have been once but at the moment... it would appear not. It certainly didn't work for me.

Chris


Re: How can we delete attachment storage to keep from bouncing

 

On Thu, Jan 31, 2019 at 05:14 PM, Chris Jones wrote:
I haven't been able to replicate that yet, but I'll try it another way.
Well, I sit corrected. It seems that:
  • Deleting an attachment from a message generates a notification to the original post-er and the message shows as Edited.
  • Deleting a photo from a message (using the Edit Message function) does the same.
  • Deleting a photo from the Emailed Photos folder shows the message as Edited but does not generate a notification.
I will update the corresponding wiki page accordingly, but it would help if others could confirm this behavior.

Does deleting the original message notify its sender?
Not that I'm aware of.

Regards,
Bruce
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Re: Plan to be either Premium or Enterprise, but no Transfer Available

 

Your best bet would be to keep an eye on the thread about it by joining the beta group, .? At the very least, there will be an announcement if it becomes available again, though it may be a new topic.

Duane
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