Attachments DO take storage space, /static/pricing#what-is-counted-towards-the-storage-limits-for-my-group.? I've also never figured out exactly where they're stored, but know that they can be deleted by deleting them from the message.? Maybe there needs to be an "emailed files" folder, similar to the "emailed photos" folder?

Duane
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Hi there,
I am experiencing a new problem with out group. It seems that some messages are making it through to email, but others are not. I'm not yet certain if everyone is having this issue, or just me.
When I am logged into the group, I can see all the messages, but some of them never came got delivered to my email. I've checked, deleted, spam, etc. just in case, and they are nowhere. What's strange is that this was never an issue until this month it seems. I am also unsure if it is just certain members whose messages are not being delivered. So far, there are two different members I can see messages from on the group page, that never made it to my email.
Anyone got an ideas what could be causing this???

Thanks so much for any help,
Tiffany

In doing some testing via shalstest I found that both pdf and Word documents could be sent as attachments; they appear as working clickable icons in the web UI and get sent out with the resulting email as attachments. (FWIW "attachments" do have to be enabled!)

However, I cannot find if they are "stored" anywhere - they certainly don't turn up among the "emailed photos" and they don't appear in Files either. Does anyone know where / how they are stored, and if they count towards a group's storage limit?

This isn't an "issue" but I am rather curious...

Chris

I am experiencing frustration with this new setting, too and preferred it the old way, without moderation of calendar reminders.??

Thanks,
Amy

She uses Thunderbird email client.

Thunderbird usually generates "User-Agent:" header line. I don't see such header line in the header you quoted. Message-Id also appears empty.

Please tell her to enter the group's email addresses in the To field and your email address in the Cc field, and post (or email me Lena{}lena.kiev.ua) the header of the copy you receive entirely, unredacted.

I read elsewhere that the Yahoo group transfer problem is fixed and transfers are now on again but when I go to the Yahoo Instructions I'm told this is not so.

Where are we on this?

Thanks

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On Mon, Jan 28, 2019 at 11:15 AM, Scott Logan wrote:

I thought they would only be removed for MARKING a message spam, not when
Yahoo does so automatically.

Members will be removed when the spam folder is emptied with groups.io emails in it, regardless of how they got there.? If the member goes to the spam folder and marks them as 'not spam' regularly, it should eventually stop.

Duane
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On Mon, Jan 28, 2019 at 05:15 PM, Scott Logan wrote:

I thought they would only be removed for MARKING a message spam, not when
Yahoo does so automatically.

Thoughts/comments?

See this from the GMF wiki: Removed for Marking Messages as spam.

Chris

Greetings!

I have a member of my group that was removed for marking a message as spam.
Actually, I've had a couple of these, and understand they get an email to
resubscribe. I think the basic procedure is a great idea.

The issue in this case is the member uses Yahoo for his email (as do I; they
are my web host provider), and he said he did NOT mark it as spam, rather
Yahoo did so on its own.

I thought they would only be removed for MARKING a message spam, not when
Yahoo does so automatically.

Thoughts/comments?

Scott
/g/Lathe-List

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(envelope-from )

The email client (program) she uses generates non-standard messages and is not suitable for groups.io. Empty envelope-from is normal only for auto-replies, not human-typed messages. Ask her what she uses to send messages, likely it's some mobile app, possibly default for her uncommon smartphone, or an uncommon app. She needs to either configure it properly (which is most likely not trivial for a non-technical user) or use another app.

She uses Thunderbird email client. That's what I use and have no problem. ?

Curiouser and curiouser, said Alice.

Don; you seem to have investigated this as far as is possible, so I think now is the time for a referral to support. Your researches have been worthwhile because you now have a far more detailed picture than you had earlier and that ought to make Mark's job much easier in pinpointing the source of the trouble.

Please let us know how turns turn out, including any explanation that is forthcoming.

Chris

I have one member who cannot post to groups.io at all. She keeps delivery
failure messages, and these are from several devices when both sending a
new message and trying to reply to an existing one. Here is her latest
bounce message. Ideas on what's happening here? She's never been able
to post to the groups since switching over, but she gets mail.

I suspect that the cause of the bounce is empty envelope-from:

(reading confirmation)

Return-Path: DKIM-Signature:

(envelope-from )

The email client (program) she uses generates non-standard messages and is not suitable for groups.io. Empty envelope-from is normal only for auto-replies, not human-typed messages. Ask her what she uses to send messages, likely it's some mobile app, possibly default for her uncommon smartphone, or an uncommon app. She needs to either configure it properly (which is most likely not trivial for a non-technical user) or use another app.

On Sun, Jan 27, 2019 at 08:20 AM, Andy W wrote:

Can someone clarify what exactly this function is cleaning?? Is it just related to UTM tracking references on a URL (see for a description of these) or does it do something completely different?

More generally, the "stuff" beyond the question mark in a URL is used to pass values to server-side variables (PHP and the like). We had a recent discussion here in GMF on the elaborate URL you get when you right-click on a topic in groups.io...for example, the thread I'm posting to now:

/g/GroupManagersForum/topic/groups_io_site_updates/29551395?p=,,,100,0,0,0::recentpostdate%2Fsticky,,,100,2,0,29551395?

[and now after "cleaning"...]

groups.io?

Having intercepted this message in moderation, we can see that's NOT what it's doing. It merely collapsed the displayed text into a hyperlink with only domain info, while the actual html reference is unaltered (okay, it changed the commas and such to hexidecimal). I pasted the original back above the cleaned link so you can see what happened.?
?
Bruce?
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The system Help is your friend.??groups.io? <---- "Cleaning" changed this one, too.

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Andy,

I think this week's change log is actually at

Oops, yes. You caught me being lazy (I generally copy the prior message as a template for the new one). I fixed it in the onsite copy.

Can someone clarify what exactly this function is cleaning?

That's my question as well.

(see for a description
of these)

Thank you for that, it helps clarify for me why a moderator would want to remove them - or not. I've often manually trimmed "clutter" like that from URLs just to make them shorter and easier to understand. Now I know that passing them on "gives credit" to whatever the source of the link was, should any of my members click on it in a message. That may or may not be desirable.

Shal


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Bob,

I'm not a subgroup expert but the email address appears to be to a
subgroup, PrayerChatter, of cwgi, from the form used.

Correct.

But I would suggest it indicates that the address simply doesn't exist
in the form used in the email.

That does not seem to be the problem:

[email protected] - from the error report
[email protected] - from the subgroup's home page

The change of case in the subdomain name should be harmless -- the DNS system operates in a case-insensitive fashion. So it isn't obvious how the member's service could an error based on that difference alone.

2. Is the person a member of both the main group and the subgroup?
1. Is it possible they have bounced or not have rights to post?

If I'm correct the member's service never made contact with Groups.io to deliver the message, so those questions haven't come into play yet. Also, Groups.io issues specific error texts "not a member" and other disqualifications.

But just to double-check it makes sense to look at the subgroup's Activity Log.

Shal


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Brandy,

Is it possible her ISP is blocking or not playing nice with groups.io?

Possible, but it seems unlikely on the sending side, since they're allowing her to receive from the group.

So this seems to me less a deliberate block as some kind of technical problem, more along the lines Bob is looking for (though the email address appears correct).

His question does prompt me to ask if you've looked in the subgroup's
Activity Log for any indication that Groups.io was contacted by her service. Presumably it would be one of the many "attempted to send"
cases. If there is a corresponding log entry that may provide crucial
information.

Shal


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Shal,
[email protected]?
I'm not a subgroup expert but the email address appears to be to a subgroup, PrayerChatter, of cwgi, from the form used.
Most of the search results for error 500 say that "It's the worst error ever to have with email". It indicates server error
But I would suggest it indicates that the address simply doesn't exist in the form used in the email.
This, to me brings up a couple of questions:

1. Is there actually a PrayerChatter sub group within cwgi or is there a possibility that incorrect case has been used on the email address?
2. Is the person a member of both the main group and the subgroup?
   
   1. Is it possible they have bounced or not have rights to post?

I think there are more possibilities here but don't know enough about subgroups to comment more.


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Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?