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Date

Re: Subgroups & Data Usage

 

Hi Tina,

The subgroup's data is included in the main group's data count. ?You can see this when you click on the Upgrade button which is only active when you are in the main group. In other words there is no upgrade button available in subgroups. ?
--
-LeeAnne

?Archivist


Subgroups & Data Usage

 

Do subgroups add to the data usage of the main groups or are they stand alone when it comes to the data storage they use please? Just trying to work out if we need to form other full main groups down the line a bit, or if we can just create and use subgroups to spread our data storage use around a bit just now. Thank you for any assistance anyone can give us on this.


SUBGROUP ADDRESS

 

The system for addressing subgroups may be a deal breaker.

Main group now can has two addresses:

[email protected]
[email protected]

Subgroup has this address. It¡¯s visual gibberish.

[email protected]

Is there any other possibility for addresses on the subgroups? Has anyone else had problems with this?

Sharon
----
Sharon Villines, Historic Takoma Park, Washington DC
Where all roads lead to Casablanca


Re: forcing HTML email

 

Hi Xaun Loc,

Our Mods spend copious amounts of time explaining how to things like copy and paste, down and upload, heck even some of the mods have trouble understanding "technology". With all the devices out there it would be a bit difficult and time consuming to explain to our members exactly how to to do this.

Our ?members are not "poor little snowflakes". >:-/ ? ?They are horse owners with animals that need help they generally can't get anywhere but from our online group. Some of the horses are in incredible amounts of pain because the part that suspends the bone inside the hoof has ripped and the 1000 pounds body weight is driving the bone towards the sole. In mild cases the horse hobbles around until rehabbed in the worst case the bones are pushed through the soles and the horse remains laying down for weeks or more. I'm being graphic only demonstrate the seriousness of what our group communicates about.

It is likely when they join our group, many of our members never needed to use a computer for anything other than emailing their grand kids.?They have more than enough to learn without having to deal with learning how to trim their posts - especially if there is an easy way to fix the problem ?

--
-LeeAnne

?Archivist


Re: Group Members Marking Group Messages As Spam

 

Apologies, Shal, for taking so long to respond. Something very odd happened this week in that the amount of spam went down dramatically so I was not able to check whether items I marked as spam, e.g. from my iPad always turned brown on my laptop. On my macbook it does appear that emails identified as spam are in brown type. If I mark a genuine one as not spam it then turns to a normal grey font. I don¡¯t think that was a setting I chose though it is helpful and does not occur on my iPad or phone.

Thank you for being patient with someone who often finds techno speak difficult. I am increasingly aware as someone who has used computers for years and have a group membership who have also been around a long time that age is creeping up on me and no doubt on many who now routinely use email groups. My mother had dementia and at the end was not even able to use the radio dial to retune to a different station even though she was once very capable. Members in my groups may well be in a similar position so rely on email to work as simply as possible and find change difficult to cope with. There will be many who do not understand jargon or be able to follow instructions but short of banning members who make mistakes or demanding cognitive assessments (!) I am not sure what can be done about this. Over time I imagine there will be more and more baby boomers like myself who struggle with technology but who continue to try and do their best not to upset others.

Just wanted to say thank you, Shal, for always being respectful in your responses and obviously putting in so much time to help others.

Best wishes,
Louise

On 29 Jan 2017, at 02:59, Shal Farley <shals2nd@...> wrote:

Louise,

Interesting. Does the brown type have a documented meaning. Is that, for example, the color of all the messages in your Spam folder?


Re: forcing HTML email

 

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From: J_Catlady
> Members who post via email who are using plain text email end up
> with non-trimmed posts on the site - the ellipses algorithm is not
> working for them.
?
Perhaps someone should tell the poor little snowflakes to TRIM THEIR OWN REPLIES.

?


forcing HTML email

J_Catlady
 

Members who post via email who are using plain text email end up with non-trimmed posts on the site - the ellipses algorithm is not working for them.

Questions: (1) is this a known bug? (2) what are the downsides to using the setting "force HTML email"? What does this actually do?

Thanks.

J


Re: Groups.io site updates #changelog

 

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Last week, one of the changes listed was the default order of the email photos?to most?recent first. I initially read that as all photos. It would be nice to have the option of setting the order for the group. Our group would work well if all photo albums were default to most recent but I can see where other groups would want the by name default.?

Jim...


Re: Transferring a Group

 

On Sat, Feb 4, 2017 at 05:44 pm, Sharon Villines wrote:


is that person overwhelmed? Or only works M-F
As far as I know, Mark is still the only employee of Groups.io and we like to give him weekends off. ;>) He sometimes does things like this over the weekend though. If nothing happens by Tuesday, you might contact him via [email protected] to check on it. I know that sometimes he gets deep into a problem/fix and doesn't notice other things.

Duane


Transferring a Group

 

I took the first steps to transfer a group on Friday - set up the new groups.io group and set up a membership on the old group for [email protected].

That address has yet to confirm the membership.

I¡¯m stuck until that happens. Should I try again or is that person overwhelmed? Or only works M-F

Sharon


Groups.io site updates #changelog

 

Hi all,

This week's change log:
/g/beta/message/12844

Mostly small fixes this week, but all are welcome. And many will improve matters considerably for those affected.

Feel free to reply to this topic if you'd like to comment on the changes. Or better yet, if you expect a lot of discussion start a new topic (or rejoin an existing one) about a specific change.


o Now tracking confirmation email delivery attempts and bounces.

I think this completes something I've been advocating for a long time: that every email sent from Groups.io have delivery tracking. In Y!Groups, and initially in Groups.io, only group postings had delivery tracking. By adding tracking to group- and system-generated notices it should become easier for mods to help members when things go wrong.

As a bonus for Mark, it should reduce the number of instances where a member or moderator has to call on support to figure out what happened. And it will provide better evidence in those cases where support is still needed.


o Resize photos in digests to a max of 400x400.

This had been handled correctly in groups that have the "Max Photo Size In Email" option set to anything other than "No Resizing". Now it is done for the No Resizing case as well.

For affected groups this should make the digest much more legible, particularly on mobile devices, when photos or other images are included in messages. It should also dramatically reduce the byte size of the digests so that they will download more quickly and take less room.


o Don't force a digest at 10pm if a digest has been delivered in the last 6 hours.

There is ongoing discussion in beta@ about the size of digests and how frequently they are delivered.

The key problem being that some email interfaces, including Gmail, will hide the bottom portion of a message, or in some cases truncate it, when it gets "too long". This can make most of the Digest unusable for many subscribers. The previous week's reduction of digests to 12 messages max (had been 25) is a response to that problem. It has the downside of approximately doubling the number of digests sent in very busy groups, so people are still looking for solutions.

A likely outcome will be the creation of a fifth subscription type: Summary (distinct from Digest, Special notices, No Email or Individual). Summary would produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would likely include just the subject lines, each being a link to the group's Messages pages.

Stay tuned for details.


o Cleanup +owner messages to hopefully improve their deliverability.

Groups.io does some processing of the header fields in received messages before posting them to the group. Now this processing is also done for messages sent to the group's +owner address.

Hopefully this will reduce the likelihood that a moderator's email service will reject forwarded +owner messages or divert them to the Spam folder.


o The Download Archives function now downloads a zip (compressed) file.

This should make the download go much faster. If you're just keeping the archive around for your records then it will take a lot less room. But of course you'll have to expand it to actually use it.


o Added Timezone selector to add event page.

This will help groups whose members live in multiple time zones. Previously when a user created an event, the event was listed using the timezone of that user - which may not have been helpful if the event was happening somewhere else.

A geographically diverse group might want to use UTC rather than any one person's local time, particularly for online events (like chat sessions) which have no tie to a physical location.


o For messages with more than one rcpt tos, process all of them instead of stopping at the first error.

I'm a little puzzled by the wording of this one, but I think it has to refer to an inbound message being sent to multiple groups. It was listed as a CHANGE, but it sounds more like a BUGFIX.


Anyone have comments about these, or others:

o CHANGE: In the Month calendar view, show all times as hh:mmt (if on the hour, it used to skip the :00 part)
o SYSADMIN: Separate web serving and email delivery onto different machines.
o CHANGE: In posttosub messages, include the group subject tag in the email subject.
o BUGFIX: In files, if a folder had a # in the name, it screwed up paging through the files list.


Please call out any you find significant.


Shal


Re: How to Subscribe to SubGroups

 

Sharon,

Do you subscribe to subgroups the same way as groups?
Pretty much. For the mod there are a few more options but for the member it is about the same.

Group: TakomaDC
Subgroup: GroupPurchases

[email protected]
Close, but not quite. Once your group has had a subgroup the format of your group address (both email and web) changes and the primary group name goes to the right of the @ sign:

[email protected]

Your primary group gains an alternate set of addresses:

[email protected] or the old one still works:
[email protected]

But you get a new control in your primary group's settings that lets you change "Main" to something more appropriate. In my PTA group I changed it to "members" - because the primary group has all of the PTA membership in it, and the subgroups are things like teachers@, board@, etc.

Shal


Re: How to Subscribe to SubGroups

Joseph Hudson
 

Indeed yes you do. The only thing that's different is that there are 2+signs with in the subscribed group email address when subscribing to a subgroup via email.

On Feb 3, 2017, at 2:09 PM, Sharon Villines <sharon@...> wrote:

Do you subscribe to subgroups the same way as groups?

Group: TakomaDC
Subgroup: GroupPurchases

[email protected]

Thanks,
Sharon



How to Subscribe to SubGroups

 

Do you subscribe to subgroups the same way as groups?

Group: TakomaDC
Subgroup: GroupPurchases

[email protected]

Thanks,
Sharon


Re: updates--digest

 

Thank you!

On Jan 30, 2017, at 5:26 PM, Shal Farley <shals2nd@...> wrote:

Sharon,

What happens to the rest of the messages? A second digest message?
Yup, plus one to start a third. Assuming that many come in over the course of the day.

Shal



Locked Group Managers Forum subscription reminder, Wednesday, 1 February 2017 #cal-reminder #admin

 

Reminder:
Group Managers Forum subscription reminder

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Re: Reliability

J_Catlady
 

hahaha! yeah, you BETTER duck and run! :-)


Re: Reliability

 

Have no fears little one... [Waves wand in lazy-eight pattern] now he is.

.
.
.

[Exits - grinning, ducking, and running.]



On Jan 31, 2017 6:20 PM, "J_Catlady" <j.olivia.catlady@...> wrote:
OMG this talk of Mark possibly getting hit by a bus has gotten me really upset. He has to be immortal! :-)
J


Re: Reliability

J_Catlady
 

OMG this talk of Mark possibly getting hit by a bus has gotten me really upset. He has to be immortal! :-)
J

On Tue, Jan 31, 2017 at 2:46 PM, Donald Hellen <donhellen@...> wrote:
Shal . . .


On Tue, 31 Jan 2017 12:23:26 -0800, "Shal Farley" <shals2nd@...>
wrote:

>Until his organization grows a bit it is entirely dependent on him for
>all operations. That of course is not sustainable in the long run. I
>would expect that anyone purchasing Enterprise level services would need
>to explore the issue further with Mark as well as make their own
>contingency plans.

In another off-list communication Mark said that he has two (maybe
three, don't remember for sure) other people who can step in and run
things if he ends up temporarily out of commission.

He is aware that he needs a complete plan though for more than a
temporary absence like in case a bus runs over him tomorrow (which, of
course, we hope doesn't happen). He said he is aware of that and is
working on a succession plan but it's in its early stages right now
and he pretty much is a one person operation for now.

At least he is aware that he's not immortal. :-)

Donald






Re: Reliability

 

Shal . . .


On Tue, 31 Jan 2017 12:23:26 -0800, "Shal Farley" <shals2nd@...>
wrote:

Until his organization grows a bit it is entirely dependent on him for
all operations. That of course is not sustainable in the long run. I
would expect that anyone purchasing Enterprise level services would need
to explore the issue further with Mark as well as make their own
contingency plans.
In another off-list communication Mark said that he has two (maybe
three, don't remember for sure) other people who can step in and run
things if he ends up temporarily out of commission.

He is aware that he needs a complete plan though for more than a
temporary absence like in case a bus runs over him tomorrow (which, of
course, we hope doesn't happen). He said he is aware of that and is
working on a succession plan but it's in its early stages right now
and he pretty much is a one person operation for now.

At least he is aware that he's not immortal. :-)

Donald