On Tue, Oct 30, 2018 at 10:33 AM, Victoria wrote:

1.????? Activity Search: Putting into the search field the mail address of a member and activating the mail activity search function, I get all the mails of that member, but the date is the one of group.io start.

2.????? Message Search: So far I have not found out yet how to search a certain message. If I put a message by number into the search field, I just get the latest mails.

There is a wiki entry on message search (see?/g/GroupManagersForum/wiki/Using-the-Search-Engine).? It is a whole-word search with Boolean operators, on the message subject line and body only.?Substring searches do not work, nor does searching on any other message header content.

To open a message by message number, don't use the Search button at all...type the number in the "Msg #" box and hit Enter.

Someone else will have to help you with the Activity search. I've used it occasionally but seem to struggle with it just about every time. :-)

Regards,
Bruce?
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On Tue, Oct 30, 2018 at 12:20 PM, Charlie McB wrote:

Before I submit a suggestion to beta, can you help me imagine a reason why it might be a bad idea for an owner to have at least view access to a subscriber's Email Alias information?? I realize that an Email Alias is part of an individual's personal Groups.io profile, and (unlike Display Name, for example) is not associated with a specific group.? However, it seems reasonable that an owner should be able to know about an email address -- other than a member's original subscription address -- that can post messages to the group.

I would support this suggestion in beta, and in fact the feature has been requested before (see?).

Meanwhile, on a message-by-message basis, you might want to try viewing the header (More->View Source) to see if any related information can be gleaned from there.

Regards,
Bruce?
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On Tue, Oct 30, 2018 at 12:19 PM, <webmaster@...> wrote:

I have a list of new members to which I'd like to add Display Names for those who didn't include them.

Owners can do this, or Moderators with appropriate permissions (I believe it's "Set Member Subscription Options"). Just go to Admin>Members and click open each member record (click anywhere in the row). The Display Name on the resulting page is an editable field. Update it as appropriate and click the Save button.

Be advised that there is nothing you can do to keep a subscriber from subsequently changing their Display Name to something else. This has been a frequent [and controversial] point of discussion in the beta group (see?).?

Hope this helps,
Bruce
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On Tue, Oct 30, 2018 at 01:41 AM, Shal Farley wrote:

Are you referring to an Email Alias, as set in the Advanced Settings section of a user's Account pages?

Yes.? Sorry, I should have specifically written Email Alias.

Is there such a means?

Likely not, but it depends on precisely what you're talking about. For Email Alias no; but moderators can, for example, edit a member's Display Name via their page in the Members list (excluding subgroups).

Before I submit a suggestion to beta, can you help me imagine a reason why it might be a bad idea for an owner to have at least view access to a subscriber's Email Alias information?? I realize that an Email Alias is part of an individual's personal Groups.io profile, and (unlike Display Name, for example) is not associated with a specific group.? However, it seems reasonable that an owner should be able to know about an email address -- other than a member's original subscription address -- that can post messages to the group.

-- Charlie

A new group owner here.? I have a list of new members to which I'd like to add Display Names for those who didn't include them.? How do I do that?

I'm still going to contact my ISP, but I thought I would update this slow down of emails using the analyzer.

Many emails get slowed down for as much as three days going from ec2-35-174-158-239.compute-1.amazonaws.com to?mx.cox.rs.oxcs.net?, and many are also slowed down from?web01.groups.io to?cmsmtp ...the last one for four days.

Don

On Tue, Oct 30, 2018 at 10:32 AM, <webmaster@...> wrote:

Also, at some point in the future, I'm thinking of migrating an entire Yahoo group that I own and moderate, with some 7500 members and over 100K postings, to groups.io.? Can this be done using the free groups.io product?

The transfer agent will not move more than 100k posts to a Basic group. To do that, you have to pay for one year of Premium service ($110).

See:
??/yahootransfer?
? /g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups?and
? /g/GroupManagersForum/message/8697?
?
Regards,
Bruce
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On Mon, Oct 29, 2018 at 05:47 PM, Bart Fried wrote:

This leads me to think that the problem is on Cox.net's side and that they are holding the email for anti-spam verification or similar. He tells me that they are uncooperative and telling him its the forum server's issue.

Assuming that the "login link message" does eventually arrive, he can use the message header analyzer discussed in this other thread to figure out where it's being held up.?

Regards,
Bruce?
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On Tue, Oct 30, 2018 at 01:36 PM, Tony Moody wrote:

• Since then have only had to type in details once when I was travelling and using another computer. Definitely not once a month!
• And another time recently when fiddling* at the Groups.io login page.

?

Normally, on the login page my Emailaddress and Password (obfuscated) are prefilled; I click the Green login button and I'm in.? Every time month after month. That is my story and I'm sticking to it.

?

Tony; strictly speaking you are logging in, even if it does not involve the typing of individual characters to achieve it. Before doing it you cannot access the web UI; after it, you can.

FWIW the method you describe is exactly the same as I and doubtless countless others use, but it seems that some regard it as "too difficult", along with requesting a log - in link every 30 days or so as an alternative.

Chris

开云体育

Bruce and Duane:?

Many thanks for your wise replies.? I will not be using moderation to manage new topic - too much of a hassle during a meeting, but the hashtag idea will work fine!? We won't be using chat.

Being a newbie to groups.io, (but not to website and Yahoo! group creation and management) I'm likely have more questions...

Also, at some point in the future, I'm thinking of migrating an entire Yahoo group that I own and moderate, with some 7500 members and over 100K postings, to groups.io.? Can this be done using the free groups.io product?

Thanks again, gentlemen

开云体育

• Since then have only had to type in details once when I was travelling and using another computer. Definitely not once a month!
• And another time recently when fiddling* at the Groups.io login page.

Chris,

In this case it /is/ problems with the email service that have

arisen, > ...

That is a point. Relying solely on email links to log in may not be a good option if you are having trouble with your email service.

Unfortunately in cases like Bart's it is a catch-22: there's no way to set up a password in the first place without the email link arriving on time at least once.

(c) "sign up" with a permanent password which will restore account
access via the web UI.

Which requires either of (a) or (b) ...

There is no (d) get the owner or a moderator to do "something".

There may be a (d) ask support to do "something". For cases like Bart's support could possibly create a temporary password or send a login link with an extended expiration time. I've not had the need to ask about that (thankfully).

... can anyone be /certain/ that a lost or stolen device can never be
used to gain access to Groups.io simply by not having a permanent
password set up?

No.

The login by email method is only as secure as your email account. If a crook gains access to your email by phishing, stealing your (unlocked) mobile device, or otherwise then your Groups.io account is exposed.

And that's true whether or not you've set up a password.

And that's true (for most services) even if there is no log in by email mechanism: the crook could simply request a password reset. If that operates without additional authentication then they are in. A typical protection against phishing or password guessing or the like is second-factor authentication*. But even that is of no help if the crook has physical access to your (unlocked) device - be it desktop or mobile.

I wonder if there is any mileage in requesting a method of
/cancelling/ a permanent password so that once normal email service is
restored a member can revert to requesting log - in links.

The two mechanisms are not exclusive. That is, one can always ask for login by email, whether or not you have set password. And in fact that's also the means by which you set a password in the first place, or reset it if you forget it.

I routinely use an email link to log in with my smartphone, but almost always use my password from the desktop. That choice is merely one of which is the more convenient (for me) on the respective type of device.

Shal
* See the Security page in your Groups.io account to set up Two-Factor Authentication.


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On Tue, Oct 30, 2018 at 07:26 AM, I wrote:

I wonder if there is any mileage in requesting a method of cancelling a permanent password so that once normal email service is restored a member can revert to requesting log - in links.

Silly me; of course that exists at the moment in a member's "Account" section where there is a "delete password" tab. I wonder if judicious use of that might be part of the way round the overall problem.

Chris

Virgina,

I am using the same email that I was in June when I was invited into this group. Something odd is going on that is preventing all (three) members except the original owner from seeing this group.

The only real likelihood is that you aren't actually logged in with the same email address which is in the group's Members list.

Have a look at your log-in email by clicking on your name in the upper right corner of any group page:



Compare that to the email address at the bottom of the footer of messages you receive from the group:



Those must match exactly.

If they do, yet you don't see the group on the Your Groups page (click on the Groups.io logo at the top left of any page) then all I can suggest is that you report the situation to [email protected] - there is no setting a group can make that would cause that to fail as long as you continue to receive group messages (that is, as long as you have not been unsubscribed, or changed your subscription address).

Shal
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On Mon, Oct 29, 2018 at 10:55 PM, Shal Farley wrote:

In that sense not having a password is actually more secure, though a potential problem if your email account gets disabled by your service.

?

Shal,

I do understand the point you are making, along with the rest of your post. (There was no point in quoting all of it!) In this case it is problems with the email service that have arisen, so there is a clear choice:

the member concerned can

(a) pursue their mail service provider and pester them to sort the problem out.
(b) do nothing in the hope that somehow the problem resolves itself.
(c) "sign up" with a permanent password which will restore account access via the web UI.

There is no (d) get the owner or a moderator to do "something".

I can see that the (lack of) physical security of a mobile device can be a problem, but having said that can anyone be certain that a lost or stolen device can never be used to gain access to Groups.io simply by not having a permanent password set up? I would have thought not. (But then I don't have a mobile device!)

Perhaps it ought to be made clear to members that the setting up of a permanent password is a matter of choice for them, but if they don't then there may / will be occasions when they will not be able to use Groups.io and that there will be little or nothing a moderator can do to help them.

I wonder if there is any mileage in requesting a method of cancelling a permanent password so that once normal email service is restored a member can revert to requesting log - in links. (For all I know requesting a link automatically deletes a permanent password anyway, but I don't propose to put it to the test in case something horrible happens!)

Chris

Bart,

In any event, does anyone know if there is a work-around where I can
set a password for him, so he can have full access?

No.

... he was unable to receive the login verification email in 'real
time', ie. within the timeout period. They are showing up about 24
hours later.

That's a tough situation.

He can use either the "Forgot your password, or don't have one yet?" link or the "Email me a link to log in" button, but either way he needs to receive the resulting email message within the timeout period.

They send identical messages, so I don't think it matters which he uses.

Note that he is getting the regular emails, Just not the item that is
a Noreply type of email.

Which is a bit odd. I wonder if /some/ regular messages are also delayed (specifically those from members using Yahoo Mail, AOL, or a few others). Those also arrive with groups.io as the domain in the From address.

He tells me that they are uncooperative and telling him its the forum
server's issue.

It would be nice if they'd tell him a way whitelist the messages from groups.io so as to avoid the delay. I had a similar problem long ago with Verizon and I could never get them to acknowledge that they were delaying acceptance of messages, despite my strong evidence that they were. Very frustrating.

If it helps any, the login link message looks like this:

----------
To: [me]
From: "Groups.io" <[email protected]>
Subject: Link to log into Groups.io

Hello,

Here is a link to log into your Groups.io account:

/loginlink/[long string of digits]

It will expire in 60 minutes, on 09/30/2018 at 11:43pm PDT,
but you'll stay logged in for 30 days, unless and until you log out.

If you did not ask for a login link to be sent to you, please ignore this email.


Cheers,
The Groups.io Team
----------

It is a plain text message, about as innocuous as they come, apart from having an URL in it.

Shal


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On Tue, Oct 30, 2018 at 03:52 AM, Virginia wrote:

The original owner of this group that Cathy and I belong to can see all of us and confirmed that I am co-owner and Cathy is a Moderator. I am using the same email that I was in June when I was invited into this group.

I would be interested to know if your second sentence has been confirmed by the "original owner" or not. I would suggest that you & Cathy ask the original owner to send separate emails to each of you from the records within the group just to confirm that you each get those emails. This may or may not provide a further clue to whatever has gone wrong, and you may still have to contact support but being able to confirm that the "email test" works may help Mark work out what is wrong.

Chris

Charlie,

I have had several situations arise recently where it would be really
handy for the owner (me) to have access to a subscriber's personal
alias information, perhaps even have the ability to set an alias for
someone who is having difficulty.

Are you referring to an Email Alias, as set in the Advanced Settings section of a user's Account pages?

Is there such a means?

Likely not, but it depends on precisely what you're talking about. For Email Alias no; but moderators can, for example, edit a member's Display Name via their page in the Members list (excluding subgroups).

Shal


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Received from Barb M at 10/28/2018 02:16 PM UTC:

Though I hate to add to this lengthy conversation, I have to confess to being totally baffled by it. Groups.IO will work just like Yahoo did if you create a password at the beginning, as Yahoo *required* you to do.

I don't find that to be the case. On Yahoo I had a username and password. Here on Gio I have an email address and a password. So far the same thing.

On Yahoo(Groups) I logged in once using my username and password and from then on all I had to do was visit my Yahoogroups and I found myself logged in via a cookie Yahoo stored on my computer. That cookie was refreshed upon each new visit. I never had to log in again using my username and password unless I foolishly deleted my Yahoo cookies or manually logged out.

On Gio I can log in on let's say Jan 1 using my email address and password and for the next 30 days all I have to do is visit my Gio groups and I find myself logged in via a cookie Gio stored on my computer. That cookie is NOT refreshed upon each new visit and after 30 days it expires. Then when I visit Gio I don't see my groups and I have to log in again manually with email address and password. (Or I can request a login link that resets the cookie without requiring me to know (or even have) a password.)

I'm used to this behavior so know what to do. The several times weekly threads by people who don't know what to do is the reason I think this approach to cookies needs to be changed so the cookie is refreshed upon each visit.