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Re: Difference between Directory and Member

 

On Tue, Oct 23, 2018 at 09:09 AM, Ellen Bourne wrote:
Can you tell me what the difference is between directory and member?

The Directory is an index of member profiles. A Subscriber's profile will be visible in the Directory only?if:

-- (s)he creates a Profile and chooses to share it (Subscription->Group Profile->Edit Group Profile->Profile Privacy*), and,
-- group settings under Privacy->Member Directory is set to Subscribers, OR
-- the person viewing the Directory has Owner/Moderator privileges.?

The content of a user's profile can be anything they choose to put in it.

The Members List is an index of subscriptions. Its visibility is set by Admin->Settings->Privacy->Members Visible. Content is restricted by the system to designated fields (email address, display name, join date, mail delivery, etc) that are necessary to perform system functions.?

For privacy reasons, the members list will usually be visible only to Owners and Moderators, who can also "click through" each member record to send +owner messages, view activity, save notes about this subscription, or generally manage subscription settings. If you as an Owner want Subscribers to be able to "see" every other Subscriber in the group without forcing them to jump through the profile hoop, you must make the Members List visible. Doing so will not give Subscribers access to the underlying information, however -- only the "stuff" that appears in the main index (Display Name, Message Delivery, Email Address, and Join Date).

Hope this helps,
Bruce
?
*Account and group profiles may also be edited via Account->Identity
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Re: Sub Groups

 

Ken,

Yes, a group owner can always add a current member to a subgroup by using the Admin/Members tab, then clicking on Subgroups at the top.

You may disable replies to a subgroup by making it an "Announcement?only" group under settings. ?Look under Spam Control for:

? ? ? ? ? ? ?Announcement Group
? ? ? ? ? ? Only moderators are allowed to post.
Hope that helps.

Peace,
Tom


Re: Groups.io site updates #changelog

 

On Tue, Oct 23, 2018 at 01:58 AM, Bruce Bowman wrote:

For those who have grown up with Twitter, hashtags are all but indispensable.
I am not one of those people, and I'm proud of the fact that I've never sent
(or received) a tweet.
Although my group has a Twitter page as well (just for announcements), I am not particurlarly keen on hashtags, but I must admit that the Groups.io hashtags system was a grand step forward.
On YG we had a set of fixed "tags" which members were asked to use in their objects and we usually spent a lot of time correcting mistakes. Now we have a small, fixed set of mandatory hashtags, members can choose the appropriate one when posting and everyone is happy.

...I believe Mark's intent is that owners and moderators would establish a set of hashtags with various reply-to override settings, as appropriate for their group. Subscribers could then "lock in" the reply options for topics they initiate by use of the hashtag, which Mods and Owners could subsequently override via the More menu pull-down. <
Oh, this is really too complicated. Group.io is reaching heights of refinement which are beyond my capabilities.
Thank you for your explanation, though.

Best,
Marina


Forwarding on Information

Ellen Bourne
 

If someone receives in their regular email some information they would like to forward onto the group (i.e. birthday party, someone passing, inspirational thoughts)
they would like to share.? How would they get the information from their regular email and forward it onto the Groups.io distribution list?


Difference between Directory and Member

Ellen Bourne
 

Can you tell me what the difference is between directory and member?


Sub Groups

 

A couple of questions about Sub Groups that I hope can be answered. Is it possible:-

? for the Group Owner to always be able to add members of the main Group to a Sub Group? Or under what circumstances would they not be able to do this?

? to disable replies to a Sub Group? So it could be used to broadcast information, but prevents replies to the Group (that would then go to everyone else)?

I could find anything about these issues, so hope someone can answer.



Ken G i l l e t t

_/_/_/_/_/_/_/_/


Re: POLLING

 

On Mon, Oct 22, 2018 at 08:24 PM, Ellen Bourne wrote:
it didnot open or connect to anything
If it did nothing at all, then it wasn't a live link.? If it went to the site, but nothing was seen, they may not have been logged in.

I used the hyperlink at the upper right of your post to create this link: /g/GroupManagersForum/message/12750

Duane
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Re: Privacy questions

 

Alois,

I do not see the option to have messages or archives public. I see
only two options:
That is because you, or another moderator, previously selected private archives. Once that selection is made it cannot be undone.

Shal


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Re: Allow Non-Subscribers to Post Without Moderation? #moderation

 

Dave,

We are struggling with a need to allow non-subscribers to post without
moderation, but I don't see how to do that. I did an email
integration, but the address was ridiculous, and our members rebelled.
Integrations are intended for single senders, such as a snotification service. Group members should not be using them.

We have two groups: one for our condo HOA members, and one for the
Board of Directors. We want the Board to be able to receive messages
from outside the group (e.g., external contractors and HOA members),
but we are overwhelmed with the need for moderation actions.
I believe that is your only option at present.

I tried setting up a subgroup for the Board inside the HOA members
group, but even email to the subgroup from the main group seem to need
moderation.
That would be the right answer, if and when there is an option to allow primary group members to post to a subgroup without moderation.


I think that got lost because it was a reply in another topic. Perhaps you should make a new topic specifically for this suggestion.

Shal


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Re: Privacy questions

 

I do not see the option to have messages or archives public. I see only two options:


Re: Resend "Confirm" message

 

There is something to be said for consistency - in other words: the group owner would experience prospective subscribers/members the same way whether they choose email or web.

Yes, email applicants are already confirmed, however if web applicants have difficulty receiving Groups.io emails, perhaps it would eliminate problems if they were forewarned on the Groups.io group webpage to check their Spam / Junk folders (and if they have questions or problems, that they can contact the group owner at: <[email protected]>), rather than have troubles show up later.

If they do contact the owner, the owner could then send an Invitation (instead of the web-join process being used), which I believe bypasses the need for email confirmation.


Allow Non-Subscribers to Post Without Moderation? #moderation

 

We are struggling with a need to allow non-subscribers to post without moderation, but I don't see how to do that.? I did an email integration, but the address was ridiculous, and our members rebelled.

Here's our scenario.? We have two groups: one for our condo HOA members, and one for the Board of Directors.? We want the Board to be able to receive messages from outside the group (e.g., external contractors and HOA members), but we are overwhelmed with the need for moderation actions.? I tried setting up a subgroup for the Board inside the HOA members group, but even email to the subgroup from the main group seem to need moderation.? And the integration email address seems to be a non-starter.

Is there a way to whitelist email addresses from outside the group or sub-group?

Thanks.


Re: Resend "Confirm" message

Charlie at Duke
 

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On 10/22/18 8:26 PM, Shal Farley wrote:
JIm,

> It matters to me because I don't want to approve a member whose "NC"
> address may be bogus.

Again, why not?

If it never gets confirmed it does no harm other than cluttering your Members list.
Cluttering the Members list should be reason enough -- as should cluttering the "pending members" list.

All the more reason to give the owner control over how subscribers present themselves.
I can tell you that when the join flow was being discussed in beta there were owners who vehemently argued in favor of being able to see and aid the people with NC addresses.
I respect their preference, but I would hope they would likewise respect a contrary view.? To provide an opportunity for each of us to choose would make us all happy.? The point here is that the group owner/moderators are in the best position to understand their audience.
Your way the request to join would remain invisible to the group mods, and they'd be unable to tell the would-be member what to do about it. A bad user experience all around.
Alas, the current "subscribe via web" experience is more confusing to some folk.? They are sent a more complex "please confirm" message, and may also receive the group-specific "pending subscriber" notice at the same time.? That combination can create a bad user experience where none might not otherwise exist.? (Yes, this is a different discussion, and I apologize for the divergence.)

Personal observation: It's interesting that this discussion is in close parallel to the current discussion about hashtags being too complicated for many older users.? I manage a neighborhood group, where many subscribers are above the median age for the area, and for whom a social media approach is anathema.? Our group just recently moved from Yahoo, so most of us rarely used the web interface, relying solely on email communication.

???????????????? -- Charlie


Re: INDIVIDUAL RESPONSE BACK

 

Ellen,

Shal someone in the group send an email to the distribution list. One
member of the group responded when I went to respond and selected
respond to sender the first person that responded to the email name
was in the too area not the initial person who sent the email.
I'm not a Yahoo Mail user, but this sounds like normal behavior: you are replying to the reply, not to the original poster. You may be able to correct this by selecting or opening the original message instead of the reply.

This also happen to someone else in the group. He said the email went
to the entire distribution list and he just wanted to respond to the
initial sender
This may relate to your group's Reply To setting. If it is set to "Group" that is is the default behavior. See also my answer here:
/g/GroupManagersForum/message/12744

Shal


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Re: POLLING

Ellen Bourne
 

Duane, it did not work I was with the person that I emailed the link to and it didnot open or connect to anything.


Ellen
?

"When things are not adding up in your life -
It's time to start subtracting."





On Thursday, October 18, 2018, 6:43:29 PM EDT, Ellen Bourne via Groups.Io <ELLEN_BOURNE@...> wrote:


Duane wonderful?
?
Thank you?
?

On Thu, Oct 18, 2018 at 5:19 PM, Duane
<txpigeon@...> wrote:
?
You could email them a link to the message containing the poll.? Each message has a number with a little chain at the upper right.? I can right click and choose "Copy Link Location" (yours might be different) and then paste it into an email.

Duane
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Re: Group Members Marking Group Messages As Spam

 

Anita,

We migrated the list to .io a couple of days ago.
When I receive this message:
"(member)has been unsubscribed from your group [email protected]
because a message to them was marked as spam."
As Bruce said, that isn't too surprising just after a transfer.

Is there any action I need to take or is it up to the member to do
something?
It is up to the member. About all you can do is follow up with the (former) member to see if he/she needs help resuming his/her subscription.

Unless your group is Premium: you could Direct Add the person back into the group. But I'm not a fan of that as a unilateral approach - I think consultation with the former member is preferred.

Shal


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Re: INDIVIDUAL RESPONSE BACK

Ellen Bourne
 

Shal someone in the group send an email to the distribution list. One member of the group responded when I went to respond and selected respond to sender the first person that responded to the email name was in the too area not the initial person who sent the email.? This also happen to someone else in the group.? He said the email went to the entire distribution list and he just wanted to respond to the initial sender


Ellen
?

"When things are not adding up in your life -
It's time to start subtracting."





On Monday, October 22, 2018, 4:51:22 AM EDT, Shal Farley <shals2nd@...> wrote:


This message is eligible for Automatic Cleanup! (shals2nd@...) |
Ellen,

> There was an email today to the subgroup called members.? When
> I tried along with two others to respond to sender ...

I don't have a clear idea of what happened.

How did you try? Using the Reply link in the group's Messages section or
using your email interface?

Also, what is your group's Reply To setting (in the Message Policies
section of the group's Settings page. And right under that, is the
"Remove Other Reply Options" box checked?

> ... I received the first sender that responded ...

I don't understand what you mean by that. Could you provide more detail
on what you received and how?

> ... so as a last resort I had to respond to the entire group which I
> did not want to do.

That may relate to the settings mentioned above.

Shal


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Re: how to handle group owner emails - not generated from a topic

 

Beth,

how do I email them back using the owner email address
instead of my private email address?
I generally either go onsite to answer them through the Members list, or if it is a reply to a posting reply there and change the From address (that option is there only for mods).

Else I answer them from my Gmail address with CC to the +owner address (to keep the other mods aware) and Reply-To the +owner address (a trick I can do in Thunderbird).

I tried gmail help, and if I used their method I would be logging into
an alias or a different account all day long.
It isn't that bad. When you compose a message it gives you a drop-list to select which address to use in the From. Or at least it did the last time I used it.

Shal


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Re: Resend "Confirm" message

 

JIm,

It matters to me because I don't want to approve a member whose "NC"
address may be bogus.
Again, why not?

If it never gets confirmed it does no harm other than cluttering your Members list.

If "NC" status doesn't matter, why is there an "NC" flag in the first
place?
It does matter. That's why it is handled as a distinct status for the address. Until the address is confirmed it receives no group messages.

As it is it causes a problem to owners... as I suggested it doesn't
cause a problem for anyone.
I can tell you that when the join flow was being discussed in beta there were owners who vehemently argued in favor of being able to see and aid the people with NC addresses.

Your way the request to join would remain invisible to the group mods, and they'd be unable to tell the would-be member what to do about it. A bad user experience all around.

Shal


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Re: Groups.io site updates #changelog

 

On Mon, Oct 22, 2018 at 05:48 PM, <dgrass1@...> wrote:
Personally, I think this hashtag concept for an email group, is overly complicated for older generations of computer users.
For those who have grown up with Twitter, hashtags are all but indispensable. I am not one of those people, and I'm proud of the fact that I've never sent (or received) a tweet.

At the same time, some of the more esoteric functions of groups.io simply do not work without hashtags.

With the proper group settings, it is possible to disable hashtags entirely. As long as both extremes are still available to us, I'm trying my best to tolerate them. :-)
?
Regards,
Bruce
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