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Re: Renaming Main Group Prior to Adding Subgroups

 

You should change the name of your group to ct-ares.? Then create the subgroups Alerts and Leads.? Then change the address of the main group from Main to Announce.

Duane
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HELP. Owner of group,Not subscribed?

 

All of a sudden I can not get into MY group.
I am the owner, yet I am Tod I am not subscribed.
ANY HELP available?
Fever G.


Open Link in New Window/Tab

 

I was looking at a message in my group that I posted that included a link. When I clicked on the link it did not open in a new window or tab, it just replaced the content from groups.io. Is there a setting that can force links to open in a new window or tab?


Groups.io in French?

 

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Harvey,

my groups are all for German speaking people, and as far as I can see on the groups list there are io.groups in countries all over the world. One of the very few advantages of Yahoo was/is that you could/can create them in any language.

I know Mark put the language issue on the to-do- list.

Victoria


Re: Major issues in my group, spoofed or something internal in IO??? Help please.

 

On Thu, Aug 9, 2018 at 05:21 PM, Gilly Gmail wrote:
Is there anything else that I can do or need to do please and does this kind of childish/rude/nasty thing tend to fizzle out when they get bored?
Frances has made a couple of worthwhile suggestions in her post. Putting yourself (and others) on Moderation was also a good idea.

I would suggest keeping any more suspect / spoof attempts at posting (now witheld by being in a moderation queue) with a view to reporting them to your mail provider. I don't know if messages via Groups.io retain the originator's IP address or not, but if you look in the right place on the incoming mails it should show that there. Your mail provider may try to argue that if the traffic isn't being originated in their network then it's nothing to do with them, but you can counter - argue that someone pretending to be using gmail is sending highly inappropriate material that could cause reputational damage to gmail so it's in their best interests to try to help stop it.

I don't know if Groups.io stores emailed material or not (other than as posts on the web UI) but it might be worth an email to support to ask; if the messages are stored - at least until they pass moderation - then Mark may be able to determine the sender's IP address. On the off - chance that that is possible I suggest that you ask other moderators not to delete the inappropriate stuff in the moderation queue because that might delete any storage within Groups.io as well.

Chris


Re: Dropping a member after repeated bounces

 

Bruce,

>?a bouncing email address is a user account issue, not a group issue

For me, it's neither -- it's a communications issue.? My first groups.io group is a small one composed of people responsible for projects at our association.? I don't expect any bounces, since these are people I work closely with.? A bounce means someone is suddenly out of the loop and I would dearly love to know about it, so I can deal with it.? Suggestion: Adding a parameter that lets the group's owner decide if they wants to be notified of a bounce.

Harvey

? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ?
"If we cannot end now our differences, at least we can help make the world safe for diversity."
- John F. Kennedy


On Wednesday, August 8, 2018, 10:12:43 PM GMT+2, Bruce Bowman <bruce.bowman@...> wrote:


On Wed, Aug 8, 2018 at 01:53 PM, Harvey Morgan wrote:
Think about an option in the group settings to notify the owner/moderators by email when someone is marked as a Bouncer, so we can investigate proactively, instead of having to remember to check the membership list from time to time.?
I agree something like that would be kinda helpful at times.

I think the logic behind NOT doing that is that a bouncing email address is a user account issue, not a group issue; and that information is stored in a separate database. Picture the scenario of one person who is subscribed to 50 groups, experiences a bounced message, and suddenly 50 group owners are sending him bounce probes to remedy a situation that occurred with only one message delivery.
?
Regards,
Bruce
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Question about polls #poll

 

?Hi. I have a question about polls. What happens when they are created? Mainly, how does the site show responses? And also, how do I close them.
Thanks for your help.
From Michael.


Re: Dropping a member after repeated bounces

 

Got it.?

If they're obsolete, does that mean it's time to take them off-line or add a warning at the head of the pages?

Harvey

? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ?
"If we cannot end now our differences, at least we can help make the world safe for diversity."
- John F. Kennedy


On Wednesday, August 8, 2018, 7:54:02 PM GMT+2, Shal Farley <shals2nd@...> wrote:


Harvey,

> Here's the page I was quoting from:
>
>

That information is obsolete. Do not rely on the zendesk pages, instead
refer to the official help pages (linked at top and bottom of every
group page).
/static/help

Shal


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Re: Members being unsubbed and banned/need help

 

Bruce,

> There is nothing you can really do to fix it, other than to educate your subscribers. Consider sharing the above link with them.

<chuckle>? How about subscribers who don't read English?

This should be viewed as a suggestion.? I realize I can't complain since you're providing the service for free.

For which, thanks,
Harvey

? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ?
"If we cannot end now our differences, at least we can help make the world safe for diversity."
- John F. Kennedy


On Wednesday, August 8, 2018, 7:35:07 PM GMT+2, Bruce Bowman <bruce.bowman@...> wrote:


On Wed, Aug 8, 2018 at 11:10 AM, dash wrote:
I have members being unsubbed and even banned for ?see edited post that announces this to me below.?? MY question is what can I do to remedy this?
All your subscribers need to do is click on a link to be reinstated. They are not being banned.?

Please go here:?/g/GroupManagersForum/wiki/Removed-for-spam?for an explanation of this in great detail.

It seems to be more of a problem for some email service providers than others. There is nothing you can really do to fix it, other than to educate your subscribers. Consider sharing the above link with them.

Regards,
Bruce?
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Renaming Main Group Prior to Adding Subgroups

 

I'm trying to shorten the name I chose from "[email protected]" to "[email protected]" but the new address ignores the period between ares and group and winds up having two '@' signs - one after 'announce' and the other defaults to before 'groups.io'.

Following the rename, I want to create two subgroups, Alerts and Leads.

TIA


Re: Groups.io in French?

 

Bruce,

Check.? I hope that's on the development list.? Makes finding a moderator in Bordeaux a challenge to not have group mgt in French.

Harvey

? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ?
"If we cannot end now our differences, at least we can help make the world safe for diversity."
- John F. Kennedy


On Wednesday, August 8, 2018, 7:34:53 PM GMT+2, Bruce Bowman <bruce.bowman@...> wrote:


On Wed, Aug 8, 2018 at 11:06 AM, Harvey Morgan wrote:

I haven't been able to find any way to make my group's groups.io text appear in French.? Am I missing something?
Groups.io does not currently support multiple languages.
?
Regards,
Bruce
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Re: Major issues in my group, spoofed or something internal in IO??? Help please.

 

I wonder whether you have set permissions on your groups.io home so that only the owners and ?moderators can see the Member Directory. This may not be the problem, but you could try.

Also you can stop members from downloading the group data archive. That's one of the options too.

Frances


Re: Major issues in my group, spoofed or something internal in IO??? Help please.

 

Hi Shal thank you so much for your help.?
I have kept the mail that came through and on checking with my co owner they were going to the group but she's removed them already.?
This is the from field from one of the ones using my address;[email protected]; on behalf of; Gilly Gmail [gilly.pidler@...]? which fully appears to be my address, and the To field is;?[email protected]

They are definitely not in my sent folder on the Gmail webpage though, I use Outlook standalone full software for mail.?
The messages are definitely going to the group as I had some very shocked members this morning that know I would never say things like that.?

As I said I've changed my IO password and asked all members to do the same, so I'm hoping the group itself will be safe (as in no one can do anything to the actual group), and put myself and 2 members on moderation to see if that stops them coming to group.?
Is there anything else that I can do or need to do please and does this kind of childish/rude/nasty thing tend to fizzle out when they get bored??


Re: Sign -up form

 

Are you planning to manually invite them to the group? If so, you enter their name and email on the invite screen as needed.

Joe Smith <jsmith@...>

This would enter their name in the system on acceptance.
Correct


If the email in a subscription request, it gets the name off the email
If there is a name on the email address
and if that is their name, rather than a ¡®user name¡¯, ¡®handle¡¯, or ¡®nickname¡¯.

and if they sign up on the web, its from their profile.
If they do
and if they enter their name, rather than a ¡®user name¡¯, ¡®handle¡¯, or ¡®nickname¡¯.

Can you explain your form and how it will tie to the group?
The form would require for name as well as email address
Upon acceptance (if group is restricted) the system would enter the name as it does when entered in an invitation,
(and would ¡®tie to the group¡¯ in the same manner).


Re: Major issues in my group, spoofed or something internal in IO??? Help please.

 

Gilly,

Most of it is childish filth but it's not on and the weird thing is I
can't see any of the said mails in my Gmail sent folder or on the
group messages page.
Sounds like a spammer or malcontent collected addresses from your group and is sending this stuff directly to members (not via the group). But you should check the Message Activity tab of your group's Activity page just to be sure.

That the messages do not appear in your Gmail sent folder implies one of two things: 1) they were smart enough to delete them after sending; 2) they were not using your Gmail account to send the messages.

For case (2) there are two types of spoofing out there. The more prevalent these days is spoofing of the "display name" portion of the From field only. This is very easy to do, and most recipients don't think to check the actual address, which chances are isn't yours. Spoofing the actual email address in the From is only slightly more difficult, but it makes the message far more likely to be caught and either discarded or diverted to junk by the receiving email service.

Anyone else had issues like this and is there anything else I can do
to protect my group.
A list I'm on (mailman, not Groups.io or Y!Groups) has been plagued by something similar sounding. A scammer apparently joined the list and collected the email address of anyone who posted. Then the scammer would send to that person messages of the "want a hot date tonight" variety. Some of them very NSFW (nude pictures), which upset the members who were in fact (like me) receiving the list messages at work.

This has really upset me, I was a Yahoo group owner for many years and
have never had to deal with anything like this and I do not want my
members dealing with this.
Unfortunately things like this tend to be intractable - once the email addresses are known anyone can send to them. You may have been lucky in your Yahoo Group, I've been a member of a few that have had this type of thing crop up from time to time.

Shal


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Re: How long does it take to migrate a Yahoo Group to groups.io? And am I able to vet new applicants before they join Groups.io?

 

Thank you for all this, Shal. You have been very helpful. And so quick!

For the first part I still have this message "We are in process of transferring your group. Depending on Yahoo and demand, this may take several days. You will be notified by email when the transfer is completed."

But maybe doing it again will quicken the process.

Also, now I have been through Settings and made the relevant corrections and requirements. I probably didn't expect anyone to join before we had migrated and expected to check through the settings details once we'd moved.

Thanks for the help, it's been very useful. Fingers crossed that the 'migration' goes ahead smoothly and brings everyone with it.?

Best wishes

Barbara




On Thu, 9 Aug 2018 at 15:38, Shal Farley <shals2nd@...> wrote:
Barbara,

?> I joined in order to transfer everything from my Yahoo group
?> in April this year. I have made a member of the Yahoo group
?> but so far nothing has happened.

It doesn't take months and months. Check the In Process page for your
transfer to see if there's any status message in a box at the top.
Instructions here:
/g/GroupManagersForum/message/8352

See also our collection of notes about the transfer process here:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups

?> EXCEPT that I have one new member here at who has been able
?> to join without my vetting them for membership.

In the Spam Control section of your group's Settings page, see if the
"Restricted Membership" box is checked. If not, people may join freely.

If that box is checked have a look at the group's Activity page for any
entries related to that member. Enter the full email address of the
member into the search box and click the blue Search button if that will
help you find them. That should tell you something about how the member
joined.

Shal


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Re: How long does it take to migrate a Yahoo Group to groups.io? And am I able to vet new applicants before they join Groups.io?

 

Barbara,

I joined groups.io in order to transfer everything from my Yahoo group
in April this year. I have made groups.io a member of the Yahoo group
but so far nothing has happened.
It doesn't take months and months. Check the In Process page for your transfer to see if there's any status message in a box at the top. Instructions here:
/g/GroupManagersForum/message/8352

See also our collection of notes about the transfer process here:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups

EXCEPT that I have one new member here at groups.io who has been able
to join without my vetting them for membership.
In the Spam Control section of your group's Settings page, see if the "Restricted Membership" box is checked. If not, people may join freely.

If that box is checked have a look at the group's Activity page for any entries related to that member. Enter the full email address of the member into the search box and click the blue Search button if that will help you find them. That should tell you something about how the member joined.

Shal


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Re: Members being unsubbed and banned/need help

 

I guess one of mine thought she was.? dash

?

From: [email protected] [mailto:[email protected]] On Behalf Of Frances
Sent: Wednesday, August 08, 2018 11:10 AM
To: [email protected]
Subject: Re: [GMF] Members being unsubbed and banned/need help

?

They are not "banned"!?

See this for an in-progress help page:
/g/GroupManagersForum/wiki/Removed-for-spam

Frances

?

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Major issues in my group, spoofed or something internal in IO??? Help please.

 

Hi, as of yesterday afternoon around 3.13 when I wasn't even online my Gmail address that I'm group owner and member here with has apparently been sending malicious e-mails that have been upsetting my RA group members, understandably so. Most of it is childish filth but it's not on and the weird thing is I can't see any of the said mails in my Gmail sent folder or on the group messages page. Also today at some point one of my other members appears to have been targeted and their email is being used to fend filth.?
I've so far changed my Gmail password of course and added another layer of security there, changed my IO password and suggested strongly that all group members do the same asap. I've also put myself and other said member plus one other new girl on moderation to see if I can filter it out that way.?
Anyone else had issues like this and is there anything else I can do to protect my group. This has really upset me, I was a Yahoo group owner for many years and have never had to deal with anything like this and I do not want my members dealing with this. Any advice please??


How long does it take to migrate a Yahoo Group to groups.io? And am I able to vet new applicants before they join Groups.io? Follow up

 

Sorry I didn't manage to complete the original message before Thanking everyone and signing off,

Thank you,?

Barbara