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Re: Fw: I have been asked to sign in but don¡¯t remember my password
I may be wrong but it sounds to me that she thinks by receiving that message she is logged in, but she needs to click the log in link
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Nivard Ovington in Cornwall (UK) On 14/04/2025 16:50, Ginger Iorizzo via groups.io wrote:
I have a member of a small group that I own who is having trouble logging in.? I've copied her entire message here.? I suspect that it's a problem with her browser, but I'm not sure.? She's an older lady and not very good with technology but I'm hoping I can help her find a solution.? I'm not the most technical person either, but I'm hoping someone here can help. |
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Fw: I have been asked to sign in but don¡¯t remember my password
¿ªÔÆÌåÓý
I have a member of a small group that I own who is having trouble logging in.? I've copied her entire message here.? I suspect that it's a problem with her browser, but I'm not sure.? She's an older lady and not very good with technology but I'm hoping I can
help her find a solution.? I'm not the most technical person either, but I'm hoping someone here can help.
My group is a Legacy enabled Basic group, if that makes a difference.
Thank you!
Ginger
From:? ***?<***@yahoo.com>
Sent:?Sunday, April 13, 2025 9:17 PM To:?**** <***@hotmail.com> Subject:?Re: I have been asked to sign in but don¡¯t remember my password ?
This is what I get every time I try to reply or anything. It says I¡¯ll stay logged in but it doesn¡¯t work?
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And therein lies the problem IMHO. I¡¯ve been burned by switching between devices and operating systems in my own capture & paste operations.
It seem to me groups.io is happiest with a jpeg formatted images. While PNG should be fine, Groups.io seems to choke at times, possibly having to do with the size of the blob. HEIC - not immediately going to happen. I don¡¯t even wish to know what graphics format Microsoft is trying to foist these days.
M$ lost me @ Win ME.
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Cheers,
DaveF |
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Re: Purpose Of Beta Group
I had sent a request to Support about a couple issues with photo albums before I asked about Beta, and yesterday I received an email from Mark Fletcher. He asked me for album names and problems reported so he could look into them, so I promptly sent that information back to Mark. In that email I first sent him, I had also told him how a member had ideas of improving Photo Albums, and he asked me to forward that to him also. I guess there can be other ways of making suggestions, or I just got lucky.
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Don G |
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On Sat, Apr 12, 2025 at 07:13 AM, SafeTex wrote:
I'm having difficulty replicating this problem.
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-- Are these inline images, or attachments?
-- Are you pasting the images into the message, or using the "add pictures" dialog? (I recommend the latter)
-- If using cut-and-paste, where are you copying them from?
-- Does this happen every time, or just once in awhile?*
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Regards,
Bruce
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*I've gotten this kind of error fetching a blob (Binary Large OBject) before. I've always attributed to one of the groups.io servers being down, because it tends to resolve itself within a few hours. Hasn't happened to me in a couple of years, though.
Check out the groups.io Help Center?and?groups.io Owners Manual |
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Hello GMF members
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I often save a draft message to work on later before publishing it.
I also often insert images into my posts but when a message with images is saved as a draft, and I then reopen it to edit, I get a warning like ?
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Why is this and more importantly, is there a workaround to get drafts to save images?
Thanks in advance ?
Dave Neve
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Re: Can sponsorships be recur annually?
¿ªÔÆÌåÓýOn 2025-04-11 16:01, Bruce Bowman
via groups.io wrote:
If that isn't it, I suspect she's confused groups.io with some other system that does have recurring sponsorships. Or it could be a scam, I've seen a couple targeting Groups.io albeit none of those mentioned the word "sponsorship", it was more "membership fee" and that type of stuff. I would suggest to have her forward that message to you and then post its (personal-info-redacted) text here so we can see what it says, we'll be able to tell right away if it a scam or not.? If a scam, the site admins may also be interested in it possibly. Cheers, Christos |
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Re: Can sponsorships be recur annually?
On Fri, Apr 11, 2025 at 03:48 PM, Kristin Semmelmeyer wrote:
To the best of my knowledge, there is no provision for recurring sponsorships. The only recurring billing is the group's upgrade fee. She might have made herself the payer for this at some point. ?
She might want to go to /settings/billing and check to see if she has a credit card on file. If so, she can simply remove it, and groups.io will not be able to bill her.
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You cannot do this for her.
You can make yourself the payer. Go to Admin => Preferences => Billing and click the "Set Me as Payer" button. See also /helpcenter/manual/ownersmanual/general/billing.htm?
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If that isn't it, I suspect she's confused groups.io with some other system that does have recurring sponsorships.
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Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
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Can sponsorships be recur annually?
Hi --
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I have a person in our group who told me she got a notice that there will be an annual charge for her sponsorship of our group made to her card in 3 days (she made a sponsorship payment about a year ago).
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She didn't intend to make a recurring sponsorship and doesn't remember doing that.
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How can I cancel that on her behalf? I can't figure out how to do it.
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Thank you,
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Kristin |
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Re: Auto Notices (sender address?)
On Thu, Apr 10, 2025 at 01:36 PM, KWKloeber wrote:
Will it ALWAYS be sent from the +Owner If you've set up the notice and made it active, it will always be sent from the owner address.? If you use it in a reply to a member, you have to manually choose.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual found in the Help Center. |
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Auto Notices (sender address?)
I have manually sent welcome notices (from a list of pre-written notices) when we get a new member, and choose +Owner on the message FROM pull-down.?
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I am automating it but do not see an option how to specify that it be sent from the +Owner (rather than ¡°me¡±.) ?i.e., there is no pull-down to choose which sender when composing/updating the saved Notice.?
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Will it ALWAYS be sent from the +Owner or am I missing something obvious to make that happen?
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Thx!
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Re: Purpose Of Beta Group
Don
See here
? Be sure to limit one issue, bug, suggestion, whatever, per Messsge Topic. ?Topics can sometimes go sideways and Mark may lose focus if there¡¯s 5 suggestions in one message.?
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I find that on a #suggestion, sometimes giving Mark a concrete change (such as rewarding something that is confusing or incorrect) gets more action than simply bringing it to his attention. ?I did that on some system email/message that was (IMO) overly wordy and disorganized, and it was easy for him to just cut/paste in my replacement text, and changed it quickly (a day or two.)
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On Wed, Apr 9, 2025 at 12:02 PM, Don Grass wrote:
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Re: Purpose Of Beta Group
On Wed, Apr 9, 2025 at 11:02 AM, Don Grass wrote:
From that point, I did not know how the process continued. Once you've posted the suggestion, it's at least on Mark's radar.? I've made some that took a few years to be adopted, others that never have been, others in a few days.? Mark usually looks at the overall picture to see if it will be beneficial to a large number of people.? Sometimes it's a small number, but on an Enterprise group that's paying a large sum.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual found in the Help Center. |
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Re: Purpose Of Beta Group
On Wed, Apr 9, 2025 at 05:02 PM, Don Grass wrote:
but with ideas of changes and/or improvements, it was generally recommended to submit those to the Beta Group. From that point, I did not know how the process continued.Just join the beta group and send a message using the #suggestion hashtag. ?
Regards
Andy |
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Re: Purpose Of Beta Group
I have a member of my group that has asked me to forward their improvements to the Photo Albums, they think would make it function better. I happen to agree with them on a couple of their ideas, so I told them I would look into forwarding their ideas to the appropriate place on Groups.io. I already knew GMF helped in answering questions about the operation of groups to users, but with ideas of changes and/or improvements, it was generally recommended to submit those to the Beta Group. From that point, I did not know how the process continued. That was the intent of my post.
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Thank you,
Don G |
Nivard Ovington
Dave Farrington
SafeTex
Don Grass
Bruce
Christos Psarras
Kristin Semmelmeyer
Frances
Duane
KWKloeber
Andy Wedge