On Mon, Dec 21, 2020 at 05:30 PM, M?ir Weiss/z wrote:

What a mess I have made

I just noticed that you started your group a few days ago.? You should probably read the Owners Manual and the Members Manual to become familiar with everything.? It will definitely take awhile, but should cover everything you need to know.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

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M?ir, I see that your group is set to

? ? ? Posts to this group require approval from the moderators.

Try looking here to see if your messages are in the pending queue:?/g/eejh/pending?

Pete

On Mon, Dec 21, 2020 at 04:43 PM, Bryan Jones wrote:

What would happen to existing users who are already set to "no email" if this option is then disabled?

They will all be converted to Special Notices Only.? I did that on my groups last year.? I wouldn't do it very often, but you could send a message as a Special Notice so it would go out to everyone.? That would allow you to check for bouncing.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Mon, Dec 21, 2020 at 04:42 PM, M?ir Weiss/z wrote:

I did not change my email addrs

You've posted in this topic using 2 different email addresses.? That means that you have (at least) 2 accounts on GIO.? You must send from the account that's a member of the group in order for it to be posted.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Regarding disabling the "no email" option:? What would happen to existing users who are already set to "no email" if this option is then disabled?? Do they remain set at "no email", or are they changed to some other setting?? If so, what setting?? I really don't want to experiment on my 800+ members.

Bryan

Not an answer for you within the Groups.io environment, sorry:? I exported the user list, used Excel to filter to the "no email" users, copied the email addresses, and using my own email client sent a BCC email to them all, asking them to review their membership settings and desire to remain members.

Did the same to those who had "special notices only" selected.

These were both done in response to some users who claimed they didn't change their settings, but no longer were getting email after the GMAIL problems recently, and at least one member who claimed they found themselves set to "special notices only", but previously got emails, and didn't change that setting themselves.? We reviewed the activity log for the member and confirmed it didn't indicate they had changed their settings.

So this was a proactive step to try to catch anyone who, as a result of possible platform reaction to the gmail bounces, might have had their settings changed and didn't know it.


Bryan

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On Mon, Dec 21, 2020 at 03:31 PM, Robert wrote:

When I check my subscription box:

Try taking out all of the hyphens.? The site will insert 2 -- using the standard for signatures, as mine is below.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Mon, Dec 21, 2020 at 03:20 PM, M?ir Weiss/z wrote:

No other error messages. Nothing no bouncing nothing

?

Someone is blocking me from posting from my email app?

Go to /g/eejh/activity after you log in to the site.? Look through the Activity log to see if your emails are even getting to the group.? If not, your email provider isn't sending them.? Or you're sending them from the wrong email address as Bruce mentioned.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

M?ir, that's your message list. To get to your activity log, click Admin, then Activity.

Pete?

When I create New Topic, this is what I get:

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Robert?

On Mon, Dec 21, 2020 at 09:20 PM, M?ir Weiss/z wrote:

It then shows up in my log

That isn't your Activity Log.

Chris.

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Can you post a screen shot of your activity log? (With any personal info blacked out, of course.)

On Mon, Dec 21, 2020 at 02:43 PM, M?ir Weiss/z wrote:

Everything? seems to be ok when I post from the website

That's good. It suggests that you actually do have access and have not "lost control" of your group.

But I can not post by email in my eejh group

Go to Admin>Activity and look for the incoming messages in the log.

If it says something like "non-member xxxx@ yy.com attempted to send message ZZZZ ZZZ ZZZ via email" then you're sending these posts from a secondary email address...one that is not subscribed to the group.

If it doesn't say anything then you're probably not sending these messages to the group's posting address ([email protected]).

Hope this helps,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Mon, Dec 21, 2020 at 01:43 PM, M?ir Weiss/z wrote:

But I can not post by email in my eejh group

?

See /g/GroupManagersForum/message/35799

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

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On Mon, Dec 21, 2020 at 07:15 PM, M?ir Weiss/z wrote:

So I have no way to fix my problem I will move my list? By force?

Not yet.

Earlier on Frances asked you Have you logged into your group site? Are the messages there? Have you received any messages in your mail? When you log in, have you checked Activity List in Admin?

You have not responded to those questions. Trying the above may well provide a clue about the problem.

Chris