On 2020-01-05 at 11:31:04 AM, Duane <txpigeon@...> wrote:

To GIO, joe.smith and joesmith are 2 different people.? Better to be safe
than sorry I guess.

Not all email systems treat joe.smith@... and joesmith@...
the same. Even JoeSmith@... can be different than
joesmith@.... All these decisions are left up to example.com, and
there's no standard way--that I know of--for the various systems to
advertise their handling rules. Very much better safe than sorry here. :-)

In fact, section 2.3.11 of the SMTP RFC [1] addresses this discrepancy among
email systems explicitly (in the jargon of this RFC, local-part is everything
before the @):

Consequently, and due to a long history of problems when intermediate
hosts have attempted to optimize transport by modifying them, the
local-part MUST be interpreted and assigned semantics only by the host
specified in the domain part of the address.

[1]:

--
Christopher W. <lists@...>

On Sun, Jan 5, 2020 at 07:15 PM, Jim Allen wrote:

Can i make a current groups.io a sub group of another without loosing anything?

Not currently.? Mark has been asked about this a few times on the beta group, but hasn't had time to write the needed code to do it with the YG meltdown.? And then it will depend on how high the priority is for him.

Duane
--
GMF's Wiki: /g/GroupManagersForum/wiki
Help: /static/help
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

Yes it is.? I am sorry for that.? Didnt find either my message or the reply until after i had posted the second.??

But you didnt answer part of the last question.? ?

Can i make a current groups.io a sub group of another without loosing anything?

Jim Allen

This is pretty much what you asked 2 days ago, /g/GroupManagersForum/topic/69408593? The answer is the same.? If you received messages from the group or read the replies posted, you wouldn't ask again.

Duane
--
GMF's Wiki: /g/GroupManagersForum/wiki
Help: /static/help
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

On Jan 5, 2020, at 6:00 PM, Frances <frances@...> wrote:

There is a user name and a display name.

You can change your own Identity.
You can change display names - yours and members.
However you may not want to do it unless you can actually see the person's name in their email address.
For other members, you can change it in Admin, Members.

This is one reason a Restricted Group may use a "Pending Subscription" Member Notice is to ask for a person's real name to fill in for their Display Name (in case it is not done automatically or accurately).
A Member can always change it (to a nickname or whatever), so you may want to also put it in a Member's Notes to have a record of it (to change back).
Admin > Members > click on Member's row > click on Notes button

You can also send a message to an unidentified Member asking for their name, but I prefer the leverage of getting before subscription approval than removing a Member. I would never allow an unidentified Member to post messages.

I have two groups.? I would like to make one group a sub group of the other.? Is that possible without loosing anything?? Does the storage space of sub groups add up into the total storage of the parent group? or is each group and sub group storage accounted for individually?

Jim Allen

Cindy,

I can put in a change request but this is basically a 1 time
thing for us at this point to get people (10,000) over from YG in 1
invite notice to everyone at one time. And we need to do it now.

Hmm...

I like Dotty's suggestion to use a mechanism other than Groups.io's invite, but that will be at least tedious to accomplish with over 10,000 addresses. Last time I did something like this (several years ago) Gmail would only allow me to BCC 200 addresses at a time, so that would be 50 messages. Your experience with other email services may vary.

An advantage (or maybe disadvantage) of Dotty's suggestion to direct the "invitees" to the group's home page is that when the person clicks the Request button they are taken to a page where they enter their email address for confirmation. The person could take this opportunity to abandon an old address in favor of a their preferred address. The downside is that if they do so it will be more difficult for you to track them for approval.

We use default settings like everyone else. One we use is set to
individual emails. The majority of our members use this but others
get upset about this filling up their inbox and either dont know how
to change it ...

A true advantage for your use case is that (if I remember correctly) upon confirmation of their email address they will be taken to a page where they can set their subscription options. This puts the choices before them, so they don't need extra instruction in how to find and set their subscription.

It will initially show what you've set in the group's Default Sub Settings page but each person can override that choice in favor of Digest (or whatever) if they choose. And this happens while they are still Pending (not yet receiving any group messages).

The other is the signature part because everything is FREE and people
arent allowed solicit their business in their signature.

The signatures that Groups.io can optionally apply to members' messages are part of the member's Subscription, but I don't recall for certain if they are included in that landing page from the Request button.

Those younger members who are still working and may have their own
businesses. They tend to put in their business information in the
signature even though the are giving away free items. So we want to
head that off from the beginning.

Those members probably have their work signatures set in their email interface. Groups.io doesn't have a capability to strip those out of any messages they post by email.

And the display name is from an issue in YG that we just want filled
out now here on IO.

I believe you can adjust that as needed while the member is still Pending approval.

I'd like to say I've re-tested all of this for you, but I haven't. To truly test it I'd have to go create a new email address which hasn't been seen by Groups.io before, or delete the account associated with one of mine which has.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Cindy,

I belong to 2 FreeCycle groups on Cape Cod, one of which is "Official".

There is a tremendous variance in IT capability between users.

Some are like 'novice car drivers who just got their Learners Permit' and don't really know how to drive yet, but are eager.
Some even require some one else to print out email messages so that they can read them, because they don't want to do something wrong on a computer.

Others are so competent and knowledgable and 'know that anyone can do anything', but just don't understand how many have problems because they don't understand the confusing jargon (IT language).

There is a tension between making Groups.io accessible to everyone versus comfortable to those who don't want to be hindered by 'dumbing it down' too much.
I favor using words as they are more commonly used in Real Life (which is not always the same as in the IT world) so that the most people will use Groups.io.
There are so many options which many (including me) don't understand because of the verbiage.


It sounds like you are asking to modify the Invitation feature (which is designed to be like a Party Invitation which is only sent to people you want to attend). I think this use of Invite is intuitive.

I would say you want to ask people to Apply To Join.
Entitle your email message: "Join the relocated FreeCycle group for Delaware" or "Join the new, improved FreeCycle group for Delaware".
Include an explanation of why they would want to join.
Explain how to do it by sending an email to <[email protected]>, or to visit your Groups.io webpage and click on "Apply For Membership In This Group".

Here's information about how to vet people who Apply To Join
/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice


You may or may not want to include more information, possibly:

As it is currently not clearly spelled out I would also describe the process:
1) to 'get started' with Groups.io:
- They will have to reply to a Groups.io Account Confirmation email which only confirms that they are able to receive emails from Groups.io
2) and then to subscribe to your Restricted Groups.io group:
- They will receive a "Pending Subscription" email which asks questions that they need to respond to be approved to join the group (SPAM protection, etc).
/g/GroupManagersForum/wiki/Joining-a-group

Subscription options
/static/help#subscription-options

NOTE: sometimes email messages may be misdirected to their SPAM, Junk, and Trash folders, so:
- users should check their SPAM, Junk, and Trash folders every time they check their Inbox (at least once a day).
- always unmark and move any Groups.io email marked as SPAM or Junk to their Inbox - then read and/or delete it
- never mark a Groups.io email as SPAM or Junk - instead report offending messages to their Group <[email protected]>
- explain about 'being removed for marking Groups.io emails as SPAM' and the restoration process
/g/GroupManagersForum/wiki/Removed-for-spam


Find even more information in the incomplete, but growing GMF WIKI:
/g/GroupManagersForum/wiki/home

Michael

Frances

By "her membership record" I mean that I have found her listed under Admin, Members and have clicked on it.This brings up her details and I can see her Activity History Email delivery History, etc.

Strangely I tried again this evening to change her email address ... and it worked! Not sure why or how ... maybe Gio was undergoing maintenance when I tried before?

Margaret

Margaret,

I can't tell you exactly because I don't have access to a premium account.

However, I am puzzled when you say "her membership record". Do you mean she gave you here password and you logged in as her? If so, you could change it through Account. But the member needs to click on a link in her email to confirm the change.

Hoping someone else with Premium can chime in!

Frances

[excess quote trimmed by moderator]

On Jan 5, 2020, at 3:54 PM, Shal Farley <shals2nd@...> wrote:

or send a reactivate test message.

Put a check mark next to one or more members in the list and scroll to the bottom. In the Actions menu select "Send Bounce Probe".

You can also do that from a button at the bottom of an individual member's page.

Thank you! Hidden menus don’t exist for me. I think I don’t play enough video games to learn all the more popular tricks.

Sharon

There are some tools in Admin, Promote.
The signup form can be embedded in a blog or website.
Since it isn't an invitation but a link to the subscribe button, it should use the pending subscription notice.

Perhaps do this in conjunction with some other suggestions?

Frances

?
--
Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

On Sat, Jan 4, 2020 at 11:45 PM, Cindy in DE wrote:

When you create a custom invite, io adds a header and a footer to the message...? Even though we want to send out a batch invite to all of our old YG members, we want to have to approve their memberships.

If they click on the link "accept the invitation" they automatically become a member of our group, no approval needed, boom they are in.? That's not good for us. (I know we invited but we still want to do some screening)...We would also like say the invite is coming from the Administrators rather than the particular person that is sending the invitation.?

Cindy,
Rather than using the GIO invitation process, would it work to batch send a custom message from a non-GIO group address to the former YG members with a link to the GIO group homepage, with instructions to click on the "Request to Join" button?? Then you could use the GIO Pending Subscription feature to screen applicants before accepting them as members, and the first message moderation feature to verify their adherence to your signature requirements, etc.? You could create a temporary email account that reflected your Administrators status (rather than use a personal account) to use as the sending address for this purpose.? I don't know if these suggestions will suit your purpose, but I hadn't seen anyone offer this idea yet.

Just another GIO user with limited knowledge,
Dotty

?

There is a user name and a display name.

You can change your own Identity.
You can change display names - yours and members.
However you may not want to do it unless you can actually see the person's name in their email address.
For other members, you can change it in Admin, Members.

See this page for instructions - Identity (Your Profile) section.
/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts%2C-Subscription
Feel free to send just the part you want to your members.

Frances

--
Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

On Sun, Jan 5, 2020 at 05:28 PM, Susan Pitlock wrote:

Under members, the majority under user name indicates user name is not set. How are they set??

Susan -- Each groups.io account holder can set a username for themselves in their primary account profile at?/account?page=profile&member_info_id=0.?However, there is no reason to do so, as it isn't used for anything.

Regards,
Bruce

Under members, the majority under user name indicates user name is not set. How are they set??
Susan

On Sun, Jan 5, 2020 at 04:48 PM, Sharon Villines wrote:

Is it possible your subscriber isn’t logging in with the right email address?

Do wiki pages have different passwords?

No the wiki pages aren't passworded. However you can make a specific wiki page to be editable by owners / mods.

By right email address, I meant that perhaps the person wasn't actually logged in. You don't have to login (or even have an account with Groups.io) in order to read the wiki if you chose that setting. For example, GMF's is open to all because the GMF owner wanted potential Groups.io users to be able to read it.

So perhaps your member sees your wiki, but can't edit because s/he isn't logged in.

Frances
?
--
Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

On Jan 5, 2020, at 4:20 PM, Frances <frances@...> wrote:

Is it possible your subscriber isn’t logging in with the right email address?

Do wiki pages have different passwords?

Sharon

开云体育

Susan,?

--
Moving to Groups.io (without easy transfer)

GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

On Sun, Jan 5, 2020 at 02:24 PM, Peter Haack wrote:

Who can help diagnose if that is working correctly?

I think only Support can help now.? Not sure what you used for the subject of the email you sent, but maybe something like Enterprise Group Broken might get Mark's attention.? If you can remember what you did and include that, that may help figure it out a bit faster.? Officially, Mark is on holiday until tomorrow, but I et he's checking support for serious problems.

Duane
--
GMF's Wiki: /g/GroupManagersForum/wiki
Help: /static/help
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions