On Tue, Nov 19, 2019 at 04:57 PM, Laurence Marks wrote:

Too many posts about educating users.

Well, GIO isn't YG (thankfully), so users and moderators will need to learn the way things work here.? On my groups, I post the rules when they join, as well as monthly.? For anyone that can't follow them, all of their posts get moderated, not just the first one.? Amazing how quickly people are willing to learn when it gets in their way.? I have 2 people that are on permanent moderation because they still haven't learned (and apparently don't care because 90% of their posts get rejected.)? Not bad out of ~2000 members.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

On Tue, Nov 19, 2019 at 07:25 PM, Charles Roberts wrote:

So, what does it mean when a New member is badged as "NC"?? How is to be fixed?

It's not broken. New accounts have to respond to some kind of groups.io email to demonstrate that they actually own that address and want groups.io emails to be delivered there.?See?/g/GroupManagersForum/message/18691?for info.

Bruce

So, what does it mean when a New member is badged as "MC"?? How is to be fixed?
Tks,
Chuck

The Groups.io help and linked to the wiki says:

--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers

On Tue, Nov 19, 2019 at 05:44 PM, Su wrote:

The only solution I can think of then is to tell members about it. Any other ideas?

If they get in the habit of copy/paste instead of forward, it would solve the problem.? A learning curve, but not that steep.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

That would explain it, thanks. Most of the time, that is a very good thing.

The only solution I can think of then is to tell members about it. Any other ideas?

Su

On Tue, Nov 19, 2019 at 05:32 PM, Su wrote:

So does the digest just trim off the entire forwarded part?

Digest trims off anything it believes to be quoted material, including forwarded messages.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

Thanks, Bruce. Here's my answers to your questions.

Was the message completely missing from the digest? If so, I suspect the receiver had previously muted that topic, perhaps inadvertently. Have her check the entries at?/topics?m=1

No. She received the top part (the new part) but not the forwarded part of that email.

It could also be that the message was deleted before the digest was compiled. If so, those on Individual Emails would have received it but the Digest people might not.

No, it's still on there.

If the message was present but the link missing, it could be that it was in the middle of an iframe or a web form or some other prohibited html construct. Generally speaking anyone who gets into the habit of forwarding html emails can expect some things to disappear.

Hmm, I checking .... I dodn't see anything fancy in there. Definitely no iFrames or anything like that. It actually looks like plain text plus a link, to me. With of course the obligatory MS characters that display weirdly on Firefox and Thunderbird.

If something else is going on, we'll need more details; including some information on whether the poster and receiver were the same person.

No, poster (P) and receiver (R) are different individuals. More info:
When I view the original post on the web interface, I see something like this:


The digest shows the same thing, minus the [Show quoted text] button.

So does the digest just trim off the entire forwarded part?

Su

On Tue, Nov 19, 2019 at 05:41 PM, Su wrote:

Recently, a subscriber had a problem. One of the messages in the digest was about an article the poster recommended, but the link to the article was missing.

I asked the member to send me the digest, which she did. Going from there, I discovered that the poster had forwarded the message to the group, and the link (and most of the info) was in that forwarded message. This (the forwarded message) was removed from the digest, explaining the member's problem.

So ... why is this happening? Any solutions for the future?

Su -- Was the message completely missing from the digest? If so, I suspect the receiver had previously muted that topic, perhaps inadvertently. Have her check the entries at?/topics?m=1

It could also be that the message was deleted before the digest was compiled. If so, those on Individual Emails would have received it but the Digest people might not.

If the message was present but the link missing, it could be that it was in the middle of an iframe or a web form or some other prohibited html construct. Generally speaking anyone who gets into the habit of forwarding html emails can expect some things to disappear.

If something else is going on, we'll need more details; including some information on whether the poster and receiver were the same person.

Hope this helps,
Bruce

Recently, a subscriber had a problem. One of the messages in the digest was about an article the poster recommended, but the link to the article was missing.

I asked the member to send me the digest, which she did. Going from there, I discovered that the poster had forwarded the message to the group, and the link (and most of the info) was in that forwarded message. This (the forwarded message) was removed from the digest, explaining the member's problem.

So ... why is this happening? Any solutions for the future?

Thanks,
Su

On Tue, Nov 19, 2019 at 05:24 PM, Chris Jones wrote:

One thing puzzles me; in configuring a Hashtag there is a Reply To setting which has several options; one is Reply to sender and another is Reply only to sender. For the life of me I am hard pressed to see the difference; please don't tell me it is glaringly obvious...:)

With respect to the hashtags, "Reply to Sender" does what the Reply-To field in the group settings does...set the message header field. "Reply Only to Sender" actually blocks?any replies that come back to the group, effectively locking the topic.

Bruce

On Tue, Nov 19, 2019 at 08:08 PM, Samuel Murray wrote:

...but a certain hashtag makes all replies to that one topic go "reply to sender", or vice
versa), but I have been unable to achieve this in my tests. In fact, I have been unable to get "reply to sender" to work at all -- all test e-mails for which I hit the "reply" button in my mail program gets sent
back to the list, and the original sender's e-mail address is nowhere.

Curious... I have just done some tests elsewhere and things worked as I would have expected.. On an "ordinary" message both Reply to Group and Reply to Sender are present in the received email's footer. Reply to Sender automatically inserts the sender's email address in the "To" field of my email client. (Outlook 2003!) A test message hashtagged as Reply to Sender arrived with no Reply to Group (correct!) and the Reply to Sender in the footer inserted the sender's name in the "To" field again. (Correct!) Clicking on Outlook's "Reply" also produced the sender's address in the "To" field. (Correct!) The web UI was also correctly configured.

One thing puzzles me; in configuring a Hashtag there is a Reply To setting which has several options; one is Reply to sender and another is Reply only to sender. For the life of me I am hard pressed to see the difference; please don't tell me it is glaringly obvious...:)

Samuel; what email client are you using? Is it some oddity in its behaviour that is upsetting things?

Chris

On Tue, Nov 19, 2019 at 03:55 PM, Joan Leib wrote:

I think if I understand you correctly, the "You have been added" message in the link that I posted is separate from the "Welcome" notice. Is this correct? So when I transfer my Yahoo Group, members will receive both the Welcome notice that I've customized, and the "You have been added" message that I cannot customize??

Such is my understanding, although people have lately been reporting that the Welcome Notice is not being sent.?

It would be great if the wiki page could make that more clear, if that's the case.

I just did that. Our posts must have crossed in the ether!

Bruce

Bruce, thanks for the reply.

I think if I understand you correctly, the "You have been added" message in the link that I posted is separate from the "Welcome" notice. Is this correct? So when I transfer my Yahoo Group, members will receive both the Welcome notice that I've customized, and the "You have been added" message that I cannot customize??

It would be great if the wiki page could make that more clear, if that's the case.

Thanks again.
-Joan

On Tue, Nov 19, 2019 at 03:39 PM, Joan Leib wrote:

I was looking at sample Welcome notices and found this on the wiki for this group -?/g/GroupManagersForum/wiki/Added-Message-for-YG-transfer
The sample text says "You have been subscribed to the new group using your email address?user@..." and I can't figure out how they inserted the email address.

Groups.io parses your list of subscribers and inserts this [Email Address] field itself when a notification is sent to each person who is transferred.

I would like to be able to have my customized Welcome message give the email address it's being sent to; what code can I use for this? Is this actually possible?

No. Although [Name] and [Email Address] fields are similarly inserted into notices of type Invite and Direct Add, none of this can be customized.

Bruce

Hi, newbie here and sorry if this is a dumb question. I've searched in the archives on this group and the Help pages, and haven't been able to figure this out.

I was looking at sample Welcome notices and found this on the wiki for this group -?/g/GroupManagersForum/wiki/Added-Message-for-YG-transfer
The sample text says "You have been subscribed to the new group using your email address?user@..." and I can't figure out how they inserted the email address. I would like to be able to have my customized Welcome message give the email address it's being sent to; what code can I use for this? Is this actually possible?

Thanks in advance!
-Joan

开云体育

开云体育

Thanks to all for your replies. I’m going to take a little bit from everybody. I’ve changed the default behavior to Reply-to-sender, uncheck the Remove Other Reply Options so that the Reply to Group will be in the footer and educate the current users as best I can. One problem with the education approach is that we tend to add about 20 new users per month, so the education would go on forever. But thanks to everyone. I appreciate your help.