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Re: fixed width line in footer forces sideways scrolling
On Thu, Nov 14, 2019 at 11:14 PM, isis feral wrote:
I'm getting complaints from a member who is unable to read list mail, because the messages are too wide to fit on her 19 inch computer screen. The text spills over the side, so she's forced to scroll sideways to read it, and as a result she rarely does.Does it happen every time, or just every now and then? I get a weird digest occasionally with similar symptoms. I don't think it's related to the footer, though. What usually happens is the left margin is indented way over to the right. I suspect it's an html tag that isn't closed properly and spills over into a subsequent message....could be related to editing messages during moderation, but I haven't investigated this enough to confirm anything. I guess I'm not easily annoyed, although others (particularly my spouse) would argue that point. :-) Like Samuel, I doubt it's the HR tag. Bruce |
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Re: fixed width line in footer forces sideways scrolling
She uses Gmail, and I just noticed she's receiving list mail in digest form. I'll have to double-check whether it ever happens with any other emails, but it seemed to be pretty specific to Groups.io
In case this helps, here's a screenshot she sent: |
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Re: Owner view vs Member view
On Fri, Nov 15, 2019 at 05:41 PM, Charles Roberts wrote:
A very eloquent way of saying "the feature you seek is not available at this time, but here's the best work-around".Charles -- If a feature doesn't exist, a work-around is the best anyone can offer. Actual feature requests should be posted to , the official "suggestion box" for groups.io. Bruce |
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Re: I¡¯ve lost all groups, including several I am owner of
Can you see Admin on the left menu? If yes, you can go to Activity.
Frances -- FAQ on Moving from YahooGroups GMF Wiki: (unofficial) Help for members (and would-be members) and group managers |
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Re: I¡¯ve lost all groups, including several I am owner of
On Fri, Nov 15, 2019 at 05:06 PM, David Kirkby wrote:
Here's a screenshot as seen on a desktop computer - where do I look for them?David -- Your groups should be in the "Your Groups" pull-down menu (of course). If there are none there, then you're definitely logged in under the "wrong" email address. I'm at a loss to suggest what the "correct" one could be. It has been previously reported that merging two email addresses could cause someone to lose ownership of a group if you merged the one the owned the group into another one that didn't. I didn't know the same thing could occur with changing it, and I also don't know if you can regain ownership by changing it back. I'm kinda with Duane that you'll probably need the help of support to extricate you from this predicament. It's been said many times before here in GMF, but it bears repeating:? Set up a password for yourself, and find a trusted co-owner for all your groups. Bruce? |
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Re: I¡¯ve lost all groups, including several I am owner of
David Kirkby
On Fri, 15 Nov 2019 at 20:58, Bruce Bowman <bruce.bowman@...> wrote: David -- The Admin functions are hidden under the More hamburger menu on mobile. Did you look there? I can't find them - even when using a desktop computer!? Here's a screenshot as seen on a desktop computer - where do I look for them? I'm pretty sure that this is seen as a new account. When I look for "recent bounces", I see "No bounces", but I know there were many, which is why I changed the email address. |
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Re: invitee doesn?t appear in the members list
On 15 Nov 2019 17:59, Victoria via Groups.Io wrote:
I invited someone twice into my group, but the person does not showI have read all mails in this threa^H^H^H^H^Htopic, but I'm experimented a bit to see if it's possible to accept an invitation by e-mail using an e-mail address that is different from the one that the invitation was sent to. Answer: yes. And the activity log does not show that a user had accepted an invitation by mail while using a different mail address. Unfortunately, the invitation does not state clearly which e-mail address is being invited (it does shows it in the "TO" field, but some e-mail programs show the person's name instead of his e-mail address in the "TO" field.) This means that e.g. if her mail is being forwarded to another e-mail address, and she uses that other address as her usual address from which she sends mail and with which she logs in, she will have received the invitation, and she will have been able to "accept" the invitation by e-mail address, but she will not be able to send mail to the group from her mail program. I believe this is where aliases come in. She should register an account at Groups.io under the address that you want her to subscribe, and log into that account, and then add her other address (the one that she sends from) as an alias. /g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts She logs herself in and her name and account are visible to her onI'm not sure if you've already tried this, but: When she clicks her name in the top right corner, it shows the e-mail address that her account is in. Please double-check what is the e-mail address that is shown there when she claims to be logged in. Samuel |
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Re: Direct Add limits
On Fri, Nov 15, 2019 at 04:04 PM, Suzanne H wrote:
What Frances said. The customized message appears at the top of the page prior to sending. It also appears as an entry in the activity log, but without formatting. Click open that person's record in the Member List and then the button at the top that says Activity History. If you added them, the oldest entry in their record will say that.? Adding someone by transfer does not generate an intelligible log entry, or at least it didn't when I did my transfer two years ago. They will show up in the Bouncing view of the Member List. Virtually every one of them will probably do exactly that.? Bruce |
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Translation for Groups.io?
#translation
#wiki
Several people have mentioned that their members don't read / speak much English. I seem to recall others saying that they have translated some parts into the main language of the group. Frances |
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Re: Direct Add limits
Suzanne H,
No, you may submit as many addresses as you like at once. However, if you submit more than 20 in a 24 hour period a temporary hold will be put on that batch, for review by Groups.io. You'll be notified by email when the batch is approved (this is an anti-spammer check).
There's a preview pane on the Direct Add page that shows the merged message, for what it is worth. What I do is include an alternate email address of mine in each batch, so I receive a copy to verify. Afterward I remove that alternate address from the group before the next batch.
One clue is if their Join date is prior to the date you created the Groups.io group. If you open the subscriber's page in the Members list you can click on the Activity History tab for that subscriber. The oldest entry would normally show how they joined, but if they were transferred there is no entry showing that. Hmm... maybe that should be a bug report.
In the Members list they'll have Bouncing or Bounced badges next to their email address. Also, they'll appear in the Bouncing view of the Members page. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Direct Add limits
On Fri, Nov 15, 2019 at 04:04 PM, Suzanne H wrote:
So you didn't have Groups.io move your members as well as your posts? /g/GroupManagersForum/wiki/Direct-Add-Members |
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Re: Direct Add limits
On 15 Nov 2019 21:55, Suzanne H wrote:
Is there a place I can see what the notice said exactly that was sentAFAIK you can see the message Admin > Activity > search by the member's e-mail address. It shows something like this: ------------------------------------------------------------ Your Name <yourname@...> invited theirname@... to subscribe with message "THE ENTIRE MESSAGE APPEARS HERE" via web ------------------------------------------------------------ Can I see if a particular subscriber was a result of the transferYes, in the same place: Admin > Activity > search for member Samuel |
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Re: invitee doesn?t appear in the members list
¿ªÔÆÌåÓýBruce, ? well, no, there is no acceptance in the sent invitations statistic. But she got the mail with my invitation and told me, that she clicked accept. This is by the way one of the many persons in my group who do not understand English really well. ? But why does she get mails from the group into her outlook? And why does she see her name on the front page of the group? ? I will try to get her to go through this with me again, seems to be a case for team viewer. ? Thanks anyway ? Victoria |
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Re: I¡¯ve lost all groups, including several I am owner of
David -- The Admin functions are hidden under the More hamburger menu on mobile. Did you look there?
It's really a lot easier to do these things with a full-width screen. Further troubleshooting efforts are best pursued on a less restrictive device. Bruce |
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Re: invitee doesn?t appear in the members list
On Fri, Nov 15, 2019 at 03:07 PM, Victoria wrote:
Well, the problem still is that I can?t see her in the members list.Victoria -- I'm going to go back to your original post and ask a very basic question:? How do you know that she accepted your invitation? Go to Admin>Invite and click the Sent Invitations button. If the invitations you sent still show a Status of "sent" instead of "accepted," then she never received and accepted them, no matter what she may have told you to the contrary. If the Status shows a bounce error then you know that the address she gave you is not an operating email address. Hope this helps, Bruce |
Bruce
Frances
Samuel Murray
Shal Farley
Victoria