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Re: Not getting mail from the Owner of a group
On Wed, Sep 25, 2019 at 10:19 AM, Leeni wrote:
Leeni -- The only way I know of for this to happen is to apply a hashtag that has the "no email" flag set. But you already said this: Do the missing posts contain a hashtag that has the No Email property? No That being the case, I have no idea what's happening. Good luck, Bruce? -- The system Help is your friend.??/static/help |
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Re: Not getting mail from the Owner of a group
On Wed, Sep 25, 2019 at 09:19 AM, Leeni wrote:
So the group is receiving it in the message archives but the individual members are not.Sure sounds to me like a hashtag with the NoEmail option set.? I can't think of another way this could happen. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Not getting mail from the Owner of a group
On Wed, Sep 25, 2019 at 08:56 AM, Leeni wrote:
Other members of the group and?aren't getting her mail either.Leeni -- The checklist Shal provided is designed to troubleshoot an individual subscriber who is having message delivery issues. This latest post from you suggests that the messages aren't making it to the group at all. My guess is that this person is posting with an email address that is not subscribed to the group. Check the activity log for entries that say "Non-member xxxxxx @ yy.com attempted to send message "subject" via email" Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: counting posts
On Wed, Sep 25, 2019 at 07:54 AM, psb b wrote:
Is there a place or chart that shows how many posts in a day?How about per month?? You can see that on the homepage of your group, toward the bottom, in the Message History area. With a bit more work, you could find them for any time span by using the Custom Range on the Search tool.? For example, on this group, all the posts on September 16 can be found using /g/GroupManagersForum/search?d=6&ct=1&ev=&startdate=09%2F16%2F2019&enddate=09%2F16%2F2019 (and leaving the Search box empty.) Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Adding a company name to the membership information
Seth,
Is it possible to add a field for Company Name in theIt is not. But the suggestion has been made: Each member has a Notes tab on their entry in the Members list, but that information doesn't display anywhere else, limiting its utility. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Not getting mail from the Owner of a group
Leeni,
Does anyone know what could be causing this?What Joseph said: check your spam folder. Also, here's a checklist: /g/GroupManagersForum/wiki/Not-Receiving-Messages Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Non-members of Group can read messages?
On Tue, Sep 24, 2019 at 03:17 PM, Shal Farley wrote:
Setting that to a choice that says "private messages" restricts visibility to members of your group that are logged into the site using the email address subscribed to your group.Richard -- Please note that once you make your group message archive private, you cannot later change your mind and make it public again. Regards, Bruce? -- The system Help is your friend.??/static/help |
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Re: Non-members of Group can read messages?
Richard, Can non-members of a Group read the messages without the Owner/Moderator knowing who they are? That depends on the Visibility setting in the Privacy section of the group's Settings. If that says "publicly viewable messages" then anyone on the web can read them. GMF is set this way so that members of other groups can read our Messages in search of answers. Our Wiki is likewise public. Setting that to a choice that says "private messages" restricts visibility to members of your group that are logged into the site using the email address subscribed to your group. ?In neither case can an Owner/Mod find out whether an individual has visited the Messages pages or not. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Reply-to set to a different sub-group?
#howto
Doranna, Is it possible to set a reply-to so responses to one sub-group automatically go to a different subgroup? As Bruce said, there is not.
That's an interesting use case. Is it your expectation that the members of the first subgroup would choose whether to be members of the second, and that any that did could join in on the discussion? I have a similar use case in my PTA group, but there I'm not trying to foster discussion of the announcements among the overall unit membership, but I would like member's replies to be directed to the unit's board for consideration (the board is a subgroup, the unit membership is the primary group). What I've done instead is set Reply To in the primary group to Moderators. This makes the moderators of the primary group responsible for handling and/or forwarding the replies as necessary. A little less than ideal, but fortunately it hasn't been a big burden to the moderators. The closest thing I can think of to your use case (if I have it right) would be for the members to use the Advanced Preferences in their Subscription page to receive the announcements (only) or the announcements and discussion as well. This does away with the need for a separate subgroup for discussion. A member generally interested in the discussions could set (keep) their Message Selection to the default All Messages to see all discussion. This would be the equivalent of joining the discussion subgroup.
A member interested in the announcements only could set their Message Selection option set to Following Only plus First Message Also (and maybe Auto Follow Replies). Those members would receive all of the announcements (those would be the First Messages of new topics) but not the discussion (replies). This would be the equivalent of joining the announcements subgroup but not the discussion subgroup. Additionally, a member who chose "announcements only" could choose to receive discussion on just certain announcements of interest by following that particular announcement (topic). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Reply-to set to a different sub-group?
#howto
On Tue, Sep 24, 2019 at 09:58 AM, I said:
You can, however, subscribe an address to both subgroups...Important point:? Be sure to set the forwarder's subscription in the target subgroup to "No Email" if you want to avoid a dupe loop. You might be ahead of the game using a dummy account at GMail or some such to do the forwarding. Bruce? -- The system Help is your friend.??/static/help |
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Re: Reply-to set to a different sub-group?
#howto
On Mon, Sep 23, 2019 at 07:44 PM, Doranna wrote:
Is it possible to set a reply-to so responses to one sub-group automatically go to a different subgroup?There is currently no provision to do this from within groups.io. You can, however, subscribe an address to both subgroups, and set up a forwarder so the desired messages are sent to the target subgroup, either directly or via an email integration. Of course, the original message will land in the target subgroup too, not just the replies. If this is objectionable for some reason you could be out of luck. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
Bruce
Duane
Mick Anderson
Shal Farley