Ilene,

Now I don't know if I am the only one seeing my email address this way
because I asked groups IO to send me my messages or everyone is seeing
it.
It appears as this: leeniluvsgroups@...

You're the only one that sees it that way.

This was done to avoid a warning that Gmail was showing on messages coming back to you.
/g/GroupManagersForum/message/13433

So when it is clicked on or copied to send a message a message can't
be sent.

Correct, but harmless. (Why would you send a message to yourself?)

Now when I replied to the same email the reply looks like below which
is what it should be and goes through.

If you're talking about a message from a group that has Reply To set to Sender, correct. That's the Reply-To field at work.

Shal


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Ilene,

I am the owner - no moderators - so the mail wasn't rejected by the
group.

Sorry for the confusion. That's not what I meant.

The group will automatically reject messages under some circumstances - such as when a an address that isn't in the Members list attempts to post (to a group that doesn't allow non-subscribers to post).

If an automatic rejection occurs it will be shown in the Activity log. That could tell you why your messages haven't posted.

When I scrolled my mouse over the word STATS it showed the correct
email address
But it wouldn't send when I put STATS in the to field.

It wouldn't /send/? Do you mean that Incredimail gave you some kind of error message when you tried to send the message to the group?

I tried it with the plain group email and then my mail started
sending. Now in the other group IO groups I have created shortcuts for
sending mail and it worked fine.

Sounds like there's something wrong (a typo?) with that particular shortcut. In any case, the problem seems to be on the Incredimail side.

If you have a second email address you could try using the STATS shortcut to post a message, and also CC the message to that other address. When you receive the message at the other address you could double-check that the To: which was sent matches your group's address. Feel free to use me (personal address, not GMF) as your second address if you don't have one.

Shal


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Jim,

Look at the email address it said it could not deliver to:
greecianhoney@...
That is not a valid email address.

True.

Groups.io now disguises the sender's email addresses.

Not entirely correct.

That's not a disguise, that's a work-around for the DMARC problem created by some email services. You'll note that it only applies to members using certain email services.
/static/help#dmarc

It also applies to yourself if you use Gmail, but that's for a different reason - it avoids a "spoofing" warning from Gmail.

Shal might jump in here and tell us but there is a return address and
there is a reply to address and the two may not be the same.

Correct.

In groups where Reply To is set to "Group", Groups.io includes a Reply-To header field specifying that replies should be sent to the group's posting address. This would be different than the From: field.

At any rate, what is causing your problem is that Outlook is using
that disguised address as the reply to address and it is not a valid
email address by design.

Correct again.

Some email interfaces, and apparently Office 365 is one of them, ignore the Reply-To header field and instead send the reply to the From address.

The Reply-To field is a part of the email standard, and has been from the start.
" The originator fields also provide the information required when
replying to a message. When the "Reply-To:" field is present, it
indicates the address(es) to which the author of the message suggests
that replies be sent. In the absence of the "Reply-To:" field,
replies SHOULD by default be sent to the mailbox(es) specified in the
"From:" field unless otherwise specified by the person composing the
reply."
RFC 5322 Section 3.6.2

IMO ignoring Reply-To should be treated as a bug in the email interface.

Shal


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Brandy,

If you're transferring more than one group, especially if you have
subgroups, make sure you start from the home page of the group you
want to transfer before clicking on the Easy Transfer link at the
bottom of the page. You cannot click that link and then select another
group's name from the drop-down list to send orders for other groups.
The orders won't take.

I think you've confused yourself in some fashion. It doesn't seem possible that the information of where you were when you clicked on the Easy Transfer link could possibly matter to the rest of the process.

However, if you're certain of what you say please report the details to [email protected] - for that most certainly would be a bug. Include step by step what you did and what happened, or didn't happen.

Shal


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Colette,

Our group setting is ‘Reply to Sender’ and ‘Remove Other Reply
Options’ is checked. Most replies do go only to the sender. A few
replies, however, go to the entire membership even when the sender
swears that they only hit ‘Reply’ (Att.net) or ‘All’ (Comcast.com)
without adding the groups.io address to the To: list.

Unfortunately email interfaces vary in how they handle replies. Note this has to do with the interface the member uses, which may be a mobile or desktop application rather than the web interface provided by their email service.

I think most interfaces would interpret "All" as including the To: address (the group's address) regardless of the Reply-To field, so that might explain those cases. If those members have a different reply option they should try using it.

For example, in my preferred interface (Thunderbird) the two reply options for a message from a "Reply to sender" list are "Reply" and "Reply List". Both do what you'd expect - Reply goes to the sender's address only, Reply List goes to the group's address only.

But in Gmail's web interface I see both a "Reply" and a "Reply to all" option. Reply goes to the sender's address only, but Reply to all goes to both the sender's address and the group's.

Am I missing something here?

No, it is just one of the uncertainties of working with an open platform like email -- different vendors interpret the standards differently sometimes, and even ignore the standards sometimes.

If it is very troublesome to have those messages go through to the group you may have to put the member on moderation when that happens. Next time they mis-post to the group I think you would have no option but to reject the message and tell the member to do what they must to send it directly to the other member rather than the group.

There isn't an option, with a pending message, to re-direct it to the intended member rather than to the group. Maybe that's a feature that could be suggested on beta. I'm not sure how the software could reliably determine the intended member though. That may need some cleverness.

Shal


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Our group setting is ‘Reply to Sender’ and ‘Remove Other Reply Options’ is checked. Most replies do go only to the sender. A few replies, however, go to the entire membership even when the sender swears that they only hit ‘Reply’ (Att.net) or ‘All’ (Comcast.com) without adding the groups.io address to the To: list. (There are some folks who do manually add the group name to their replies since they’re sure everyone should see them.) Am I missing something here?

Thanks,

Colette Sanders

John -- Just some additional info for clarity...

This Pending Subscription approach only works for people to apply to join your group. This notice is not sent to people that you invite or direct add.

The logic here is that you have previously vetted them in some other fashion and want them to join, otherwise you wouldn't have invited them. If you need to gather information from every subscriber no matter how they join, you'll likely have to find some other way to do it.

FYI,
Bruce
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On Sat, Jan 19, 2019 at 08:33 AM, Marisa Mendonza wrote:

can the replies be downloaded as a csv/tsv

Not currently, as they will come in an email to the group owner.? There have been discussions on the beta group about having replies entered into a database, but nothing has come of it.



Duane
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On Sat, Jan 19, 2019 at 12:27 PM, John Myers, KD8MQ wrote:

Does Groups.io have such an option?

Yes it does; go to Admin then Settings, and select Member Notices; you can then set up a Pending Subscription message that is automatically sent to applicants when their "application" is received. You can include your "question" in that so that you can study their response and admit (or reject) accordingly.

Chris

The +help address is an automated reply and you won't see anything from them.? For the others, you'll need to make sure to set your Subscription to send Notifications to you.

Duane
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I think many groups use the Pending Notice to ask the questions or get information needed.? You would set it up by going to Admin > Settings, and choosing Member Notices at the top.? If you have your owner account set to receive them, you'll get an email when there's a reply.? There's a bit of information in the Wiki, /g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice

Duane
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So I just created a group, and was wondering, if someone sent a email through the help email, or the unsubscribe or subscribe emails, how do I receive them? Is there a way I can add the emails to my phone? Or do I have to log in and check them that way?

As long as your group will meet the Terms of Service, /static/tos, especially the "Conditions of Use" section, there should be no problem having it here.? You can compare available features at /static/pricing.? If you're not sure, you can start with a Basic (free) group and upgrade later if needed.? You can also upgrade and downgrade as needed if you use the monthly plan.

Duane
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Hello,
I am new on these group platforms, and would like to make a group for my YouTube channel. Is that acceptable to do? If so, which subscription do you recommend?

开云体育

If you're transferring more than one group, especially if you have subgroups, make sure you start from the home page of the group you want to transfer before clicking on the Easy Transfer link at the bottom of the page. You cannot click that link and then select another group's name from the drop-down list to send orders for other groups. The orders won't take.

Neither can you initiate a transfer, hit the back button, and then select a different group from the drop-down to initiate transfer. Otherwise, you will end up waiting days before you realize the transfer for those subsequent groups you selected from the drop-down did not actually initiate. You must go back and start at the beginning from the home page of the group you want to transfer to initiate each transfer.

Always start at the group's home page to change anything within a group, even if you can see notices and selections for other groups. To confirm orders actually sent, and where they are in the transfer process, look at the Existing Transfers drop-down list to see each group's status.

Hope this helps some of you not wait as long as I did to move into groups.io.