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Re: My group, Lonestarhearts - why am I, the owner, moderated?

Diana
 

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11 Email addresses? ? On io? ? NO way. ??
I have many email addresses but only use ONE for groups and that¡¯s the cricket4di18@.... ??
?Used ?to have cricket654me@... as well in io but it says I don¡¯t have an email address of that one. ?
I can go in and try each and every email addy I have to check but¡­ Here goes nothing! ?Lol.
Diana
Diana S D Cloutier



On Nov 11, 2018, at 19:44, Shal Farley <shals2nd@...> wrote:

Diana,

From what I can tell, I only have one acct now. ?I had two but¡­

From your screen shot it appears that you have at least eleven email addresses.

I started the group in Apr last year and all was fine. ? Then, something happened and I couldn¡¯t get my messages sent and kept wondering why no one ever responded to my emails. Anyway, I seem to have only: ?cricket4di18@... attached

My guess is that the something that happened is that you started sending from that address, which is still New User moderated, instead of the address you had been using.

You could try the simpler experiment of sending a message to the group from each of your email addresses. Those addresses which aren't members will get an error back saying that they aren't members. But I'm betting at least one of your other addresses will be able to post to your group, and that one is likely the one you were using before.

but still can¡¯t take me off moderation as it doesn¡¯t show me as owner. ?

You can approve your posts by email, but only if you are receiving the pending message notifications by email (Subject: Message Approval Needed ...). You won't be receiving those notices at this email address, as we've seen that it is not a moderator or owner of the group. But those notices might be coming in to one of your other addresses (the one which is).

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

 

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Diana,

From what I can tell, I only have one acct now. ?I had two but¡­

From your screen shot it appears that you have at least eleven email addresses.

I started the group in Apr last year and all was fine. ? Then, something happened and I couldn¡¯t get my messages sent and kept wondering why no one ever responded to my emails. Anyway, I seem to have only: ?cricket4di18@... attached

My guess is that the something that happened is that you started sending from that address, which is still New User moderated, instead of the address you had been using.

You could try the simpler experiment of sending a message to the group from each of your email addresses. Those addresses which aren't members will get an error back saying that they aren't members. But I'm betting at least one of your other addresses will be able to post to your group, and that one is likely the one you were using before.

but still can¡¯t take me off moderation as it doesn¡¯t show me as owner. ?

You can approve your posts by email, but only if you are receiving the pending message notifications by email (Subject: Message Approval Needed ...). You won't be receiving those notices at this email address, as we've seen that it is not a moderator or owner of the group. But those notices might be coming in to one of your other addresses (the one which is).

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

Diana
 

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From what I can tell, I only have one acct now. ?I had two but¡­
I started the group in Apr last year and all was fine. ? Then, something happened and I couldn¡¯t get my messages sent and kept wondering why no one ever responded to my emails. ? Anyway, I seem to have only: ?cricket4di18@... attached but still can¡¯t take me off moderation as it doesn¡¯t show me as owner. ? So, no one can see my emails in the group.
Diana
Diana S D Cloutier



On Nov 11, 2018, at 19:14, Shal Farley <shals2nd@...> wrote:

Diana,

I am not even sure which acct was the original one but the passwords don¡¯t work. ?I can¡¯t log out and then in again as it doesn¡¯t work.

Do not yield to frustration.

Instead make a list of your email addresses. As I mentioned, each email address used at has its own account; that means it has its own account settings, its own list of group subscriptions, and its own subscription settings in each group. So to figure it out try each one.

Go to the upper right corner and click on your name. That will show the email address you are currently logged in with:

<ioobndgphmlcpodc.png>

You can check that address off your list: we've seen that it is a member of your group, but not an owner or moderator.

Then click the Logout item in that menu.

For each of your remaining addresses:

  1. Go to the Log In page:
    <gkknfjcbaihdpndc.png>
  2. Click Email me a link to log in (you could try guessing your password and using the green Log In button instead, but you've indicated that they don't work).
    <npccffkenpaiaddc.png>
  3. Enter the email address in the box.
  4. Open the email interface where you receive messages for that email address.
  5. Look for a message from with the subject Link to log into . You may have to look in your Spam or Junk folder if it doesn't arrive in your Inbox.
  6. Open the message and click on the link in it. If it is not clickable copy it and paste it into your browser's address bar.
  7. If needed, navigate back to your group's Home page.
  8. Make note if the Home button has a badge indicating Owner or Mod status.
  9. If it does then you've found the correct email address. Make a note of that on your list.
  10. Optionally, Click on the Account item in the menu under your name (upper right corner) and set a new password for this address. Make a note of that too!
  11. Optionally, Logout of this address and try the next one on your list
Good luck!

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

 

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Diana,

I am not even sure which acct was the original one but the passwords don¡¯t work. ?I can¡¯t log out and then in again as it doesn¡¯t work.

Do not yield to frustration.

Instead make a list of your email addresses. As I mentioned, each email address used at Groups.io has its own account; that means it has its own account settings, its own list of group subscriptions, and its own subscription settings in each group. So to figure it out try each one.

Go to the upper right corner and click on your name. That will show the email address you are currently logged in with:



You can check that address off your list: we've seen that it is a member of your group, but not an owner or moderator.

Then click the Logout item in that menu.

For each of your remaining addresses:

  1. Go to the Log In page:
    Screenshot of Login page
  2. Click Email me a link to log in (you could try guessing your password and using the green Log In button instead, but you've indicated that they don't work).
    Screen
            shot of the Email me a link page
  3. Enter the email address in the box.
  4. Open the email interface where you receive messages for that email address.
  5. Look for a message from Groups.io with the subject Link to log into Groups.io. You may have to look in your Spam or Junk folder if it doesn't arrive in your Inbox.
  6. Open the message and click on the link in it. If it is not clickable copy it and paste it into your browser's address bar.
  7. If needed, navigate back to your group's Home page.
  8. Make note if the Home button has a badge indicating Owner or Mod status.
  9. If it does then you've found the correct email address. Make a note of that on your list.
  10. Optionally, Click on the Account item in the menu under your name (upper right corner) and set a new password for this address. Make a note of that too!
  11. Optionally, Logout of this address and try the next one on your list
Good luck!

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

Diana
 

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I am getting NOTHING. ? I used to be able to post to the group and see my emails come through and then suddenly no more. ? I am so frustrated I just want to cry. ? I cannot get in. ?Period. ? ?I guess I will have to go back to yahoo which I totally hate but what choice do I have? ? ?I am not even sure which acct was the original one but the passwords don¡¯t work. ?I can¡¯t log out and then in again as it doesn¡¯t work. ? Any suggestions?
Thanks,
Diana

Diana S D Cloutier



On Nov 11, 2018, at 17:53, Shal Farley <shals2nd@...> wrote:

Diana,

Bruce wrote:
Oops. On looking more closely (i.e.: looking at the full-size image in Emailed Photos), you have the group set up as "new users moderated."

Good catch, your group Settings page already has members unmoderated, once past the first (few) approval(s):

<epknhdjmdghkohga.png>

So instead of manually changing your own subscription from Override: new user moderated to Use Group Moderation Setting you can just approve your first message(s) and let the system automatically change your setting.

The email address of yours which is an owner of the group may be receiving notices of your pending messages. You can simply reply to those notices to approve your messages. But at least that will tell you which email address (if you have several) is an owner or moderator of the group.

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

 

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Diana,

Bruce wrote:
Oops. On looking more closely (i.e.: looking at the full-size image in Emailed Photos), you have the group set up as "new users moderated."

Good catch, your group Settings page already has members unmoderated, once past the first (few) approval(s):

Screen shot
          of group setting

So instead of manually changing your own subscription from Override: new user moderated to Use Group Moderation Setting you can just approve your first message(s) and let the system automatically change your setting.

The email address of yours which is an owner of the group may be receiving notices of your pending messages. You can simply reply to those notices to approve your messages. But at least that will tell you which email address (if you have several) is an owner or moderator of the group.

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

 

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Diana,

None of that shows up. ?I can¡¯t get into a Spam Control settings as they don¡¯t appear. ? Here¡¯s what I see:

What Bruce said. If you were logged in using an email address that is an owner of the group you'd see that as a status badge on the Home button:



Also, the Admin button would appear between Subscription and Messages, which you could open up to find the group controls, including the Members and Settings pages I had mentioned.

In Groups.io each email address that is a member of a group has its own account, using the address as the ID for logging into the account.?

Where do I find the Spam Control? ??

Spam Control is a section of the Settings page.

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

 

On Sun, Nov 11, 2018 at 06:10 PM, Bruce Bowman wrote:
It's also possible that a group co-owner took away your Owner status by mistake.
Oops. On looking more closely (i.e.: looking at the full-size image in Emailed Photos), you have the group set up as "new users moderated."

It is doubtful that your owner status has been compromised; more likely, your group just thinks you are someone else.

My new suggestion is that you leave your settings alone...just re-log in using your owner email address and your problems should go away.
?
Regards,
Bruce
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Re: My group, Lonestarhearts - why am I, the owner, moderated?

 

On Sun, Nov 11, 2018 at 05:25 PM, Diana wrote:
None of that shows up. ?I can¡¯t get into a Spam Control settings as they don¡¯t appear.
You don't appear to be logged in as an Owner. If you have two email addresses, try logging in using the other one.

It's also possible that a group co-owner took away your Owner status by mistake.

Once you do get logged on as Owner, you can either unmoderate the entire group (Admin>Settings>Spam Control), or unmoderate just yourself (Admin>Members>open your own record>Posting Privileges).

Hope this helps,
Bruce?
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Re: My group, Lonestarhearts - why am I, the owner, moderated?

Diana
 

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None of that shows up. ?I can¡¯t get into a Spam Control settings as they don¡¯t appear. ? Here¡¯s what I see:

Where do I find the Spam Control? ??
Thanks.
Diana
Diana S D Cloutier



On Nov 11, 2018, at 15:23, Shal Farley <shals2nd@...> wrote:

Diana,

> Well, I started this group and should be listed as owner and should
> not need moderation.

You should be listed as owner, but that does not automatically make your postings unmoderated.

Whether a message will require approval is primarily governed by two controls: the member's Posting Privilege setting and the group's Moderated checkbox.

In the Members list of the group you can click on a member's row to open up that member's subscription settings. At the bottom is the member's Posting Privileges. A member may be set to use the Group Moderation setting, or to override the group setting in various ways.

In general discussion groups it is most useful to have most members set to Use Group Moderation Setting most of the time. That way you (the owner or moderator) can easily quell a flame war or other disturbance in the group by changing the group's setting.

Find the group's Moderated checkbox in the Spam Control section of the group's Settings page.

Bottom line: if you never want your own messages to be moderated then change your own Posting Privileges to "Override: not moderated". If you want messages from members in general to be unmoderated uncheck the group's Moderated checkbox (you'll have to leave a check on at least one other box in the Spam Control section).

Shal


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Re: My group, Lonestarhearts - why am I, the owner, moderated?

 

Diana,

Well, I started this group and should be listed as owner and should
not need moderation.
You should be listed as owner, but that does not automatically make your postings unmoderated.

Whether a message will require approval is primarily governed by two controls: the member's Posting Privilege setting and the group's Moderated checkbox.

In the Members list of the group you can click on a member's row to open up that member's subscription settings. At the bottom is the member's Posting Privileges. A member may be set to use the Group Moderation setting, or to override the group setting in various ways.

In general discussion groups it is most useful to have most members set to Use Group Moderation Setting most of the time. That way you (the owner or moderator) can easily quell a flame war or other disturbance in the group by changing the group's setting.

Find the group's Moderated checkbox in the Spam Control section of the group's Settings page.

Bottom line: if you never want your own messages to be moderated then change your own Posting Privileges to "Override: not moderated". If you want messages from members in general to be unmoderated uncheck the group's Moderated checkbox (you'll have to leave a check on at least one other box in the Spam Control section).

Shal


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My group, Lonestarhearts - why am I, the owner, moderated?

Diana
 

¿ªÔÆÌåÓý

When I try to post to MY group ([email protected]) NONE of my messages come through. ? I checked the settings and it says my posts have to be moderated. ? Well, I started this group and should be listed as owner and should not need moderation. ? I need some help, please. ? ?
Thank you!
Diana
Diana S D Cloutier




Re: New Group Not Being Created From Yahoo Groups

 

Cathy,

1) created the group (someone else created one of them) ...
That someone else would have had to promote you to Owner role, otherwise that Groups.io group would not appear for you on the transfer setup page.

... note they both refer to the same YahooGroup
I'm not certain what you mean, but that's unimportant. There's no technical requirement that the Groups.io group have any mention of the Yahoo Group in its Description or otherwise.

2) started the transfer process
I'm assuming you mean that you first clicked the green "Start New Transfer" button on the bottom of the instructions page.

Then on the Transfer page filled in the Yahoo Group name, selected the Groups.io group, reviewed the checkboxes, then clicked the green "Start Group Transfer Process" button on the bottom of that page.

As shown in the screenshots here:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups#Group-Transfer-Process

3) added [email protected] to YahooGroups
Direct Add hasn't been a feature at Yahoo Groups for a number of years. I'm assuming you mean you entered that address on the Yahoo Group's Manage Invitations page.

Did the page say that it was sent, or did it give you an error?

(i never received a response so the actual user was not ccreated so i
couldn't make it the moderator)
In case the notification didn't reach your email inbox, you can look in your Yahoo Group's Manage Members list (or Activity log) to see if the invitation was accepted. If you haven't already.

4) when I check transfer status, neither appears
At the bottom of the Transfer instructions page, if you click on the "In Process" box and it doesn't drop down to show you the name of the Yahoo Group being transferred, then the system does not believe that you ever clicked the green "Start Group Transfer Process" button on the transfer setup page.

If you have not completed that step then the invitation to the transfer agent will be ignored. You must complete Step 1 before proceeding to Step 2.

If it does show you the Yahoo Group name, click on it to open the In Process page to see if there are any error messages or other notes at the top.

Shal


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Re: New Group Not Being Created From Yahoo Groups

 

On Sun, Nov 11, 2018 at 02:27 PM, Cathy Cakebread wrote:
4) when I check transfer status, neither appears
You have to actually click in the "In Process" box. It is a drop-down menu.

If you do that, and no groups appear in the drop-down, then either:

-- you didn't start the transfer at all, or
-- the email address that you're logged in under isn't an owner of those GIO group(s).

Hope this helps,
Bruce
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Re: New Group Not Being Created From Yahoo Groups

 

For each of the two groups, I have:
1) created the group (someone else created one of them) note they both refer to the same YahooGroup
2) started the transfer process
3) added [email protected] to YahooGroups (i never received a response so the actual user was not ccreated so i couldn't make it the moderator)
4) when I check transfer status, neither appears
thanks!?
Cathy


Re: New Group Not Being Created From Yahoo Groups

 

On Sun, Nov 11, 2018 at 01:46 AM, Cathy Cakebread wrote:
t has been a couple of weeks and I have still been unable to see?[email protected]?in YahooGroups. I think the issue is because I have two groups.io groups and I have tried to start the conversion with both (not a great idea). The question is how do I get unstuck?
Did you invite the transfer agent to join your Yahoo group? The transfer agent will not join without being invited.?Instructions on how to do that can be found at?

To check your transfer status, see?/g/GroupManagersForum/message/8352. If your group name does not appear in the "In Process" drop-down menu at all, you haven't started your transfer yet.

See?/g/GroupManagersForum/message/8697?for detailed, step-by-step instructions.

Hope this helps,
Bruce
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Re: New Group Not Being Created From Yahoo Groups

 

Hi Cathy,

New Group Not Being Created From Yahoo Groups
Just to be clear, you must create the Groups.io group. That's Step 0 of the instructions. From what you say later it sounds like you've done that. Twice.

it has been a couple of weeks and I have still been unable to see
[email protected] in YahooGroups. I think the issue is because I have
two groups.io groups and I have tried to start the conversion with
both (not a great idea).
As far as I know you can only initiate a transfer from a given Y!Group once at a time. But it could be that your second attempt replaced (superseded) the first, and in fact you only have one in progress. Or maybe you can actually have two at a time.

The question is how do I get unstuck?
Follow the instructions, one step at a time, and in the order given.

delete one of the groups.io accounts and start over with the other
one?
You don't need to delete any Accounts nor any Groups.

Note that "account" refers to your personal log-in account, the email address you use to log in to Groups.io. That's separate from any group(s) you may create; your account becomes the initial owner of any group(s) you create.

You may need to modify or cancel any transfers you find in the In Process list. Let us know what you find there if you'd like more advice about it.

Shal


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Re: Invitation questions

 

Michael,

Outlook.com did make <groupname>@groups.io into a clickable link for
/g/<groupname>
Nope, that would be impossible.

If that's what you see then I have to conclude that the content of an Invite has changed since the example I captured last June, and that now the invitation includes the email address as a link to the home page.

Again why be confusing by needlessly mislabeling an address (a URL as
an email address)?
No idea.

It is misguided laziness to forsake simple corrections ...
I think you may have mis-characterized the situation. The link is most likely the way it is by design, and not (in Mark's mind) in need of correction. Unless it has in fact been reported to him (I don't know), and even then he might disagree that it needs correction or have a reason it should be as it is.

Shal


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Re: Problem adding a phone email address membership #email2text #email

 

Buckskin Heights wrote:

Why does GroupsIO fail to communicate with either of these addresses
that work fine outside GroupsIO?
In your examples mailmymobile.net consistently rejected the invitation with the error "Sender IP reverse lookup rejected". I'm not sure what they mean by "rejected" but MXtoolbox correctly reports Groups.io's outbound IP address [66.175.222.12].


Likewise for the single example from tmomail.net.

The example from message.ting.com is different: "recipient rejected" - that indicates that they didn't recognize the phone number. Possibly they require the 1 or the +1 prefix.

How can I get this person's phone email address invited as a member?
You may have to report the error message to tech support at the gateway service to see what it means. Or report it to [email protected] for assistance. Or, if you pay for a Premium group, you could try using Direct Add for those addresses.

However, I have a concern that if the gateway is rejecting the invitations it may well reject the group's message posts as well.

Shal


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New Group Not Being Created From Yahoo Groups

 

hi -?
it has been a couple of weeks and I have still been unable to see?[email protected]?in YahooGroups. I think the issue is because I have two groups.io groups and I have tried to start the conversion with both (not a great idea). The question is how do I get unstuck?
delete one of the groups.io accounts and start over with the other one? Something else?
thanks!
Cathy