On Fri, Oct 26, 2018 at 02:27 PM, Wim van Dam wrote:
Do other moderators have a similar problem and is there a way to deal with this?
Premium and Enterprise groups can ban a domain.?Otherwise, I think you're out of luck. Regards, Bruce? -- The system Help is your friend.?? /static/help
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It would be great if you could block the domain. Is it worth posting as a suggestion on Beta? You can already ban an email address so perhaps it could be expanded to domain.? Possible? Frances --
/g/GroupManagersForum/wiki
/static/helpMore help: use the search button at the top of the Messages list.
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To clarify: my group is (somewhat) restricted. To be able to post you have to be a member, hence I have to deal with fake member requests from @qq addresses. Those @qq addresses also try to directly post to the group. Obviously they don't succeed, but their failed attempts flood the Activity log that I use as owner.
Wim?
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Re: Not receiving ad letters from a group
The email is sent directly from my personal email address through to the group IO's group address. Then groups IO sends it to this person as well as to the other 79 members of the group.
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This only seems to be happening to her. Everyone else receives the email just fine.
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Ilene?
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-------Original Message-------
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Date: 10/26/2018 5:37:43 PM
Subject: Re: [GMF] Not receiving ad letters from a group
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Ilene, Your wording is somewhat confusing.? Is the email sent directly from the personal email you mention? or is it sent from that personal email, through to your group at groups.io and from groups.io to this person? If it is the first case, direct from your personal email, it is far more likely to be blocked by her service AND you may be Blacklisted as a result. You might try sending her a duplicate of it via her Subscription where you can send her an email as an owner and cc yourself since you seem to indicate that groups.io email is getting through to her. Bob --
Bob Bellizzi
Founder, Fuchs Friends??
Founder & Executive Director,?
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Re: Not receiving ad letters from a group
Her account settings are just fine.
She isn't bouncing, I just checked.
I think it is an isolated incidence that is occurring with her email.
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Her last email to me said she changed her password and wants to see if that helps.
I will let you know as tomorrow another email goes out to the group.
Ilene
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-------Original Message-------
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Date: 10/26/2018 5:09:26 PM
Subject: Re: [GMF] Not receiving ad letters from a group
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Since everyone else receives it, the problem is with 1) her settings, 2) her email service, or 3) it's going into the spam folder.? As the owner, you can verify her settings.? If that's not the problem, there's something going on with her service.? Check her account to see if it's bouncing and go from there. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Re: Not receiving ad letters from a group
Ok, I?went into my e-mail settings from my?Internet provider?and added io to the?lost of ok mail.? I did?see that I get mail a lot bigger than the 422kb.? I have one right now that is 992KB.? I am going to call my Internet provider and see if they have any ideas too..
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-------Original Message-------
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Date: 10/26/2018 4:43:28 PM
Subject: Re: [GMF] Not receiving ad letters from a group
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That could be that her email provider is blocking it as spam.
It is a?rather large email 422KB in size?and she is the only one who is having problems?getting it.
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I believe she?also said she can't even grab it from the group's message page.
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Ilene?
[excess quote trimmed by moderator]
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If your group is not restricted, I doubt you can do much about it. You're in the same position that the old Citizens' Band Radio users were, no way to silence the crazies --
Bob Bellizzi
Founder, Fuchs Friends??
Founder & Executive Director,?
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Re: Not receiving ad letters from a group
Ilene, Your wording is somewhat confusing.? Is the email sent directly from the personal email you mention? or is it sent from that personal email, through to your group at groups.io and from groups.io to this person? If it is the first case, direct from your personal email, it is far more likely to be blocked by her service AND you may be Blacklisted as a result. You might try sending her a duplicate of it via her Subscription where you can send her an email as an owner and cc yourself since you seem to indicate that groups.io email is getting through to her. Bob --
Bob Bellizzi
Founder, Fuchs Friends??
Founder & Executive Director,?
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Re: Not receiving ad letters from a group
On Fri, Oct 26, 2018 at 01:29 PM, magicalkingdomgroups@... wrote:
She said she doesn't receive my mail when I send it out to the group.
Everyone else receives it just fine.
Since everyone else receives it, the problem is with 1) her settings, 2) her email service, or 3) it's going into the spam folder.? As the owner, you can verify her settings.? If that's not the problem, there's something going on with her service.? Check her account to see if it's bouncing and go from there. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Re: Not receiving ad letters from a group
That could be that her email provider is blocking it as spam.
It is a?rather large email 422KB in size?and she is the only one who is having problems?getting it.
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I believe she?also said she can't even grab it from the group's message page.
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Ilene?
[excess quote trimmed by moderator]
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-------Original Message-------
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Date: 10/26/2018 3:06:39 PM
Subject: Re: [GMF] Not receiving ad letters from a group
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So, it seems that this particular message is a large email that is primarily advertising and other messages get through fine. Perhaps it is being blocked as spam. ? -- Gerald
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Re: Not receiving ad letters from a group
On Fri, Oct 26, 2018 at 03:29 PM, magicalkingdomgroups@... wrote:
I am the owner of the group she is talking about.
Her settings are fine as they?were?on individual mail.
She started asking me to help her and after several attempts?to trouble shoot with her?we weren't able to help her anymore.
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She does receive the calendar messages because they come directly from group IO.??
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The Ads letter she is talking about is the only piece of mail that my group sends out and it is sent out from a personal email address that I use for that group. It is an advertising ads letter that is pretty big and contains about 50 or so ads from group owners who wish to advertise their groups.
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She said she doesn't receive my mail when I send it out to the group.
Everyone else receives it just fine.
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Ilene
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So, it seems that this particular message is a large email that is primarily advertising and other messages get through fine. Perhaps it is being blocked as spam. ? -- Gerald
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Re: Not receiving ad letters from a group
I am the owner of the group she is talking about.
Her settings are fine as they?were?on individual mail.
She started asking me to help her and after several attempts?to trouble shoot with her?we weren't able to help her anymore.
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She does receive the calendar messages because they come directly from group IO.??
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The Ads letter she is talking about is the only piece of mail that my group sends out and it is sent out from a personal email address that I use for that group. It is an advertising ads letter that is pretty big and contains about 50 or so ads from group owners who wish to advertise their groups.
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She said she doesn't receive my mail when I send it out to the group.
Everyone else receives it just fine.
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Ilene
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-------Original Message-------
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Date: 10/26/2018 11:43:25 AM
Subject: Re: [GMF] Not receiving ad letters from a group
? On Fri, Oct 26, 2018 at 11:55 AM, Terry Bockhaus wrote:
I am having problems receiving the ad letter from one of my groups.? Never had the problem until they moved the groups here.?? I receive the reminders just fine, but not the ad letter itself.? Can anyone help me to figure out why? I'm not sure what an ad letter is, but I suspect you have a problem with your subscription settings. It sounds like you are somehow receiving calendar reminders but have regular group email delivery turned off. Try sending a blank email to [email protected]. Of course, replace GROUPNAME with the actual name of your group. Or if you are logged in, go to your group, click on Subscription on the left-side menu bar, click on Individual Messages on the resulting page, then scroll down and click on Save. Doing either one of these should set that group's message delivery back to Individual Emails. ? You can send inquiries like this directly to the owner of your group via [email protected]. The group owner should be able to look at your subscription settings online and help you to troubleshoot any subscription problems. Hope this helps, Bruce -- The system Help is your friend.?? /static/help
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Re: E-Mail identity for individual groups (alias's)
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So a group that I moderate is receiving a lot of @qq spam. Not only are there frequent requests for memberships from @qq addresses that I have to turn down, the Activity log is also becoming useless as it is clogged up with @qq activity. Do other moderators have a similar problem and is there a way to deal with this?
Wim van Dam
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Re: Printing, Forwarding, and Saving Messages
Can this be put at the top of every GMF post?? LOL
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On 2018-10-25 03:10 PM, Duane wrote:
<snipped>
The beta group IS the official suggestion box for the site.? If the topic exists over there and isn't locked, you could give it a bump.? Otherwise, a new topic for a suggestion is fine.
Duane
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Re: E-Mail identity for individual groups (alias's)
On Fri, Oct 26, 2018 at 12:13 PM, Toby Kraft wrote:
There is no way that I know of to have an alternate or alias for addressing email to the group.? What would an alias be needed for?
Toby (and Scott): If you look at? /static/pricing, it is possible to set up group aliases, if you have a Premium or Enterprise group. These establish a symbolic link on the server to forward someone to the actual group. They also have the benefit of holding an alternative group name so someone else doesn't take it. Once you pay for the upgrade, an Aliases tab will show up under the Admin menu. For my group ias-indy, I have set up aliases of "ias" and "indianaastronomicalsociety." If I post a message to [email protected],?it shows up in my ias-indy group. Similarly, if someone browses to /g/ias?, they are redirected to our home page. Like you, I'm not entirely sure that this is what Scott was asking about, but it's a real groups.io feature. Regards, Bruce? -- The system Help is your friend.?? /static/help
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Re: Not receiving ad letters from a group
On Fri, Oct 26, 2018 at 11:55 AM, Terry Bockhaus wrote:
I am having problems receiving the ad letter from one of my groups.? Never had the problem until they moved the groups here.?? I receive the reminders just fine, but not the ad letter itself.? Can anyone help me to figure out why?
I'm not sure what an ad letter is, but I suspect you have a problem with your subscription settings. It sounds like you are somehow receiving calendar reminders but have regular group email delivery turned off. Try sending a blank email to [email protected]. Of course, replace GROUPNAME with the actual name of your group. Or if you are logged in, go to your group, click on Subscription on the left-side menu bar, click on Individual Messages on the resulting page, then scroll down and click on Save. Doing either one of these should set that group's message delivery back to Individual Emails. ? You can send inquiries like this directly to the owner of your group via [email protected]. The group owner should be able to look at your subscription settings online and help you to troubleshoot any subscription problems. Hope this helps, Bruce -- The system Help is your friend.?? /static/help
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Re: Exporting details of who voted in a poll
Beth,
Near as I can tell, poll results (who responded) are not in the group data export archives section (mbox file).? Only the initial poll message.
So this would be a good idea to post on the beta forum for a new feature to download the responses in csv/xls format.
Toby
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Re: E-Mail identity for individual groups (alias's)
On Fri, Oct 26, 2018 at 11:56 AM, Scott Myers wrote:
I've recently been asked how to assign an alias e-mail to a group, so I looked it up on the wiki, which a link to supposedly how to do it is below.
/g/95033talk/wiki/How-Do-I-Change-The-Email-Address-I-Have-Associated-With-The-Group%3F
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However, when I try doing it as described, it is not even close to working.? etc...
To change the email address associated with an account, click on the pull-down menu at the top-right of any page and select Account. On the resulting page, there will be an Account box at the top with your email address pre-populated. Overtype this with your new email address and click the Change Email button. If you want to establish an alternate email address to post from, scroll further down to the Advanced Settings for Email Aliases and click open that menu. Enter the alternate email address in the box and click on Add Email Alias.? Note that:
- These changes apply across all of the groups that you are subscribed to with that account.
- All group emails will be?received at your primary address. If you want to receive group emails at different addresses you must set up separate accounts.
The latter is necessary to properly confirm that each email address is capable of receiving messages and to properly keep track of message delivery behavior (mainly, whether the account is bouncing). Your most reliable source of useful information on groups.io is either here in GMF or in the groups.io system help. I am not familiar with the 95033talk group. Hope this helps, Bruce? -- The system Help is your friend.?? /static/help
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Re: E-Mail identity for individual groups (alias's)
Scotty,
You appear to be correct.? The Wiki info is rubbish in this case.?
This is how to do it:
1. Select "Account" from the top right after logging in.
2. Select "Login" from the column on the left.
3. Scroll down to the bottom of the page where it says "Advanced
Settings For Email Aliases" and click the right arrow at the far
right of that line.
4. Enter the e-mail alias in the space below the text, then click
the blue "Add Email Alias" button right below it.
Mark
On 10/26/2018 10:48 AM, Scott Myers
wrote:
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I've recently been asked how to assign an
alias e-mail to a group, so I looked it up on the wiki, which
a link to supposedly how to do it is below.
/g/95033talk/wiki/How-Do-I-Change-The-Email-Address-I-Have-Associated-With-The-Group%3F
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However, when I try doing it as described,
it is not even close to working.? There is no "profile"
selection option on the pull down on the upper right at all,
just account and logout.
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I did figure out that it would appear you
need to go into "Account" on the drop down menu on the upper
right and then to "identity" on the left menu column.? Then it
would appear you can edit information for each particular
group from within the identity area.? However, I see no way to
add a separate "alias" e-mail for any of your groups.
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So, does anyone know how you actually can
add an alias e-mail to a group?? Or does this not work at all
yet?
?
Scotty
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Bruce
Frances
Duane
Toby Kraft