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Re: Unbounce email address option?

 

On Wed, Oct 3, 2018 at 01:33 PM, Michael Pavan wrote:
I would prefer to be able to tell them that, alternatively they can send an email to:
[email protected]

Is this an option?
Bouncing status reflects groups.io's ability to deliver messages, not receive them. For example, if a subscriber's mailbox is full, it is possible for that subscriber to post messages to the group while being unable to receive. Establishing an "unbounce" address would not help situations like this and will only cause accounts to immediately start bouncing again.

Regards,
Bruce?
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Easy group transfer

 

I am a owner/moderator and subscriber of various io groups and I am transferring a group this week. I ?was wondering when the members of my Y group will get a notification email to switch over if I initiate the transfer today? Still running 2 weeks in queue?
(all preliminary steps have been completed).

I only have 150 members and will be meeting many of them this Sunday at our monthly meeting to announce the switch. I would rather them receive an email from me rather than groups first but don¡¯t want to delay.

Thank you in advance
Bill Bradley


Re: Unbounce email address option?

 

Michael,
Resolving a bounce condition requires action on the member's side of things.? They or their email provider have to do something so that the provider does not bounce incoming emails sent from groups.io.
Until that is done, bounce probes are useless (other than proving the messages are still being bounced).
There is good explanation here ->?/g/GroupManagersForum/wiki/Help-Mock-up#Bounce-Handling
The member sending an email to groups.io would not do anything as groups.io cannot do anything about the member's email provider that is bouncing the emails.
Thanks
Toby


Re: Wiki ToC

 

Beth,

It seems sometimes like I'm the only one who never has a problem with the TOC in the wiki.

The result after saving has the?as #1 in the list with the other header 1's following.

Thanks for the screenshots, they were invaluable. It looks to me like you have the TOC marker itself in a paragraph that's marked Header 1 in the Formats selector (leftmost on the formatting toolbar). Change it to Paragraph instead. The TOC marker should go it in its own paragraph. Type the Enter key before and after it to make sure it isn't attached to other text.

When you open the Formats selector the current format of the paragraph will be marked with a black bar on the left. Make sure that is set to Paragraph for every paragraph that isn't intended as a section header.

Shal


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Re: Account disappeared #membership

 

Dave,
It's unlikely that the account 'disappeared'.? I assume you have already looked at
Admin -> Member -> Activity History
Admin -> Activity -> search for various names/emails of this member
If there are no clues there, you can email support and ask them to look into what happened.? The logging on groups.io is pretty good based on Mark explaining who did what when on past issues.
Toby


Unbounce email address option?

 

I have Subscribers/Members who are bouncing and I've sent Bounce Probes which have not been responded to.

If I send them an email from my personal (non-Groups.io) email address, can I do better than to:
-Send them another Bounce Probe.
and say:
-You are bouncing.
-Bounce Probes sent to you have not been responded to.
-Those Bounce Probes may have gone to your SPAM or JUNK folder, you should try to find the latest Bounce Probe which I just sent and respond to it.

I would prefer to be able to tell them that, alternatively they can send an email to:
[email protected]

Is this an option?
If not, has it been suggested yet?
If so, what is the status of the suggestion?


Re: Wiki ToC

 

On Wed, Oct 3, 2018 at 10:32 AM, Beth Weld wrote:
Sorry, I have read the help and other topics, but I'm still struggling with inserting a ToC for a Wiki.?
If you do a message archive search on "wiki toc" you will get lots of hits on this topic.

The bottom line is that the TOC functionality in the wiki editor is cumbersome at best. If you're conversant with HTML at all, you might be less frustrated in the long run with a manually-created bulleted list and a series of anchor tags.

Good luck,
Bruce?
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Re: Topic EDITED flag ¨C Who can see; who can access . . .? #howto

 

On Wed, Oct 3, 2018 at 10:32 AM, Epicatt2 wrote:
The only way around that that I can see then would be to delete the post and re-post it with the changes.
Please note that when you edit a post in the message archive, it also gets sent out again, with text at the top saying something like "edited message follows."?For group owners, there is an option to disable this, but it always gets re-sent to the person who originally posted it.

That of course would not delete the original post as first sent to those members receiving the post via Daily Digest or Individual Emails.
And that is the crux of the issue, if you want to avoid "he said she said" arguments within the group. If we're going to permit subscribers to edit their posts at all, an audit trail is a necessary feature.?

Regards,
Bruce?
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Re: KUDOS #testimonials

 

On Wed, Oct 3, 2018 at 09:32 AM, psb b wrote:
P.S. ?Is there a way to eliminate permanently those 2 little dash marks that appear before the customized signature? ?Thank you again!
No, those are the signature separation marks.? You don't have to have an automatic signature on the site, but they'll be there if you do.? Your email client may also add them even if you don't enable them on site.

Duane
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Re: closing out a poll

 

On Wed, Oct 3, 2018 at 10:56 AM, Jim Higgins wrote:
This is something that Y! did right.
Not really.? The only time I edit a poll is if I think of an additional answer that may be selected by a lot of people.? The existing choices don't change, so aren't completely void, though may not be completely accurate either.? It's easy enough to let folks know that the options have changed, so they can change their answer if they want to.? I haven't tried changing existing choices, so I don't know what would happen with your example.

Duane
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Re: Subgroup for Group panelists/moderators? #subgroups

 

On Wed, Oct 3, 2018 at 10:32 AM, Paula K. Parker wrote:
1. Would I be able to set the membership to closed to only our panelists?
Yes, if you set the Spam Control setting on the subgroup to Restricted Membership.

2. Would the posts in this subgroup be visible only to the panelists?
Yes, if you set the Privacy>Visibility setting to private messages.

Hope this helps,
Bruce
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Re: Not getting messages

 

Go to Admin>Members and look at his subscriber record. Does it should a blue or red "B"? If so, his email is bouncing. Click on his Email Delivery History (button at the top) to see details. Assuming his Y!Mail account is actually working now, you can manually send him a bounce probe. When he clicks on the link in that email, it will unbounce his account.

Failing that, click on the user record to open it. Scroll down to Email Delivery. Is he set to No Email or Special Notices? If so, switch him to Individual Messages and click the Save button.

Hope this helps,
Bruce
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Re: KUDOS #testimonials

Jim Higgins
 

Received from psb b via Groups.Io at 10/3/2018 11:31 AM UTC:

P.S. Is there a way to eliminate permanently those 2 little dash marks that appear before the customized signature?

Please no.

Those two dash marks (actually "dash dash space") are "cut marks." They allow some email programs to know where a signature and other material extraneous to any response to that message begin so they can automatically cut it out of any response.

Jim H


Re: closing out a poll

Jim Higgins
 

Received from Duane at 10/2/2018 06:11 PM UTC:

On Tue, Oct 2, 2018 at 12:18 PM, <dgrass1@...> wrote:
Will editing a poll during voting change the voting results?

It's not supposed to. I haven't had it change one yet. I remember on Y! that it reset, so you went with the original or started over.

Polls SHOULD start over when they're edited.

There is no way that poll results are accurate when the questions and/or possible answers are changed midstream unless the poll starts over. This is something that Y! did right.



A silly, but illustrative example...

Initial poll: Which do you like better? 1) Chocolate Cake, 2) Brussels Sprouts?

Edited poll: Which do you like better? 1) My child, 2) Chocolate Cake?

Imagine the results if half the respondents responded to the initial poll.

Jim H


Re: Reply to Individuals

Ellen Bourne
 

Thanks Frances great to know I will incorporate in the directions to the distribution list.


Ellen
?

"When things are not adding up in your life -
It's time to start subtracting."





On Wednesday, October 3, 2018, 10:32:47 AM EDT, Frances <frances@...> wrote:


Ellen, there is another way to reply to an individual. You can reply to a member¡¯s previous post through your online group. Go to your group. Click reply as usual. After you write your reply, click on Private (bottom right of the window).

Frances



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Wiki ToC

 

Sorry, I have read the help and other topics, but I'm still struggling with inserting a ToC for a Wiki.? I have created a page, inserted several Header 1's along with sample text and then at the top of the page inserted a ToC.??

The result after saving has the?as #1 in the list with the other header 1's following.? I'd really like to use the ToC, but I don't want to create a different page for each topic or have everyone scroll down through the topics to find what they need.? This is displaying this way both for me after I save and for a normal user logging in.

What am I doing wrong?
Thanks
Beth

?

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Re: Topic EDITED flag ¨C Who can see; who can access . . .? #howto

 

Thanks Duane. That's what I needed to know.

The only way around that that I can see then would be to delete the post and re-post it with the changes.

That of course would not delete the original post as first sent to those members receiving the post via Daily Digest or Individual Emails.

Paul M.
==


Subgroup for Group panelists/moderators? #subgroups

 

The group I own has panelists who lead discussions among our members. If I set up a subgroup for the panelists,

1. Would I be able to set the membership to closed to only our panelists?
2. Would the posts in this subgroup be visible only to the panelists?

Thanks!
Paula


Re: Reply to Individuals

 

Ellen, there is another way to reply to an individual. You can reply to a member¡¯s previous post through your online group. Go to your group. Click reply as usual. After you write your reply, click on Private (bottom right of the window).

Frances



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Not getting messages

 

I have a member who is @yahoo.com. He's not getting individual e-mails from the group. Is this generic to yahoo, or an individual issue. Any solutions?