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Re: Members being unsubbed and banned/need help
Harvey,
This should be viewed as a suggestion.beta@ is the official "suggestion box" for Groups.io, and here's the latest word on the subject: I realize I can't complain since you're providing the service forBruce, and the rest of us on GMF, are volunteers - we're all just fellow users. There are no Groups.io employees here. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Major issues in my group, spoofed or something internal in IO??? Help please.
Gilly,
I have kept the mail that came through ...I'd very much like to see the header of that message, off-list. In the Gmail web interface click on the More menu, to the right of the date/time in the preview or the open message. Select "Show original". From there you can either click Download Original, then attach that file in a message to me, or copy the entire text box below that (the one that starts with "Deliverd-To: ...") and paste that into a message to me. You may be able to do the same thing in the Outlook interface, but I don't use Outlook so I don't know. ... and on checking with my co owner they were going to the group butOk, that rules out spoofing of just the display name. So it is either a full-on spoof or they were using your Gmail account. I'll likely be able to tell from the message's header. ... and put myself and 2 members on moderation to see if that stopsThat's a very good idea. I keep myself on moderation in every group I moderate or own, in part for this reason. Back in 2004 or thereabouts Y!Groups suffered from a massive amount of spoofing by spambots and crooks, and I decided that it was most important that none of that stuff be posted to the group in my name. Is there anything else that I can do or need to do please ...You've done the most effective things, particularly changing your passwords and putting yourself on moderation. and does this kind of childish/rude/nasty thing tend to fizzle outThat depends. If it is a malcontent member, or former member, acting out of spite then yes. In my experience they'll tire of it once they see that they're not getting any reaction. You may want to put the entire group on moderation temporarily (if that is practical) so as to remove all on-list reference to the spam, and to head-off a switch in spoofed address. If it is a crook, sending phishing or scamming messages ("open this file", "click this link", "reply now", whatever the pitch) then maybe not. Those people tend to use tireless robots to mail their junk. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Open Link in New Window/Tab
On 8/9/2018 4:23 PM, Bruce Bowman wrote:
On Thu, Aug 9, 2018 at 03:42 PM, Tom Link wrote:In Firefox and Chrome this can be achieved by holding the Control key while clicking on the link. Other browsers may do the same. Some browsers also have add-on extensions which provide a right-click option "Open link in new tab". -- Bill |
Re: Question about polls
#poll
In this forum, Select Polls in the drop down list that normally is labeled "Topics"
Open up the poll that Chris Jones did a while back and have a look. As creator of the poll, the More menu gives you options to Edit, close, delete, etc.? When you "Post" the new poll, subscribers get a message where they can vote/respond to the (1) question in the poll. Toby |
Re: How long does it take to migrate a Yahoo Group to groups.io? And am I able to vet new applicants before they join Groups.io?
Thanks again, Shal. I always check spam every few days and have never seen a message.? I'm grateful to you for sending an email address. I will write straightaway.? Will let you know the outcome! Best wishes Barbara On Thu, 9 Aug 2018 at 21:40, Shal Farley <shals2nd@...> wrote: Barbara, |
Re: How long does it take to migrate a Yahoo Group to groups.io? And am I able to vet new applicants before they join Groups.io?
Barbara,
For the first part I still have this message "We are in process of transferring your group. Depending on Yahoo and demand, this may take several days. You will be notified by email when the transfer is completed."That being the case, have a look in your spam or other folders to see if the transfer agent needed to ask you a question and put your transfer on hold. If you don't find anything, write to [email protected] to ask about the status of the transfer. But maybe doing it again will quicken the process.I wouldn't do that until you've checked with the transfer agent, or support. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Open Link in New Window/Tab
On Thu, Aug 9, 2018 at 03:42 PM, Tom Link wrote:
I was looking at a message in my group that I posted that included a link. When I clicked on the link it did not open in a new window or tab, it just replaced the content from groups.io. Is there a setting that can force links to open in a new window or tab?The raw HTML for this is target="blank" I'm not aware of any group setting to control this. It's been my experience that if I insert a hyperlink in a message using the online message editor, it will automatically add this qualifier. If I insert a link using my email client and post the message to the group that way, it generally won't. Your mileage may vary, void where prohibited, objects in mirror are closer than they appear. Hope this helps, Bruce ? -- The system Help is your friend.??/static/help |
Re: HELP. Owner of group,Not subscribed?
On Thu, Aug 9, 2018 at 03:43 PM, Mebefebe wrote:
All of a sudden I can not get into MY group.You are probably not logged in.?Logins expire after 30 days. See?/static/help#password? Regards, Bruce -- The system Help is your friend.??/static/help |
Re: HELP. Owner of group,Not subscribed?
Make sure you're using the correct email address.? Signing in is not for a specific group, but to the site.? Try entering your email address and asking for a link to be sent.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Renaming Main Group Prior to Adding Subgroups
You should change the name of your group to ct-ares.? Then create the subgroups Alerts and Leads.? Then change the address of the main group from Main to Announce.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Groups.io in French?
¿ªÔÆÌåÓýHarvey, Victoria |
Re: Major issues in my group, spoofed or something internal in IO??? Help please.
On Thu, Aug 9, 2018 at 05:21 PM, Gilly Gmail wrote:
Is there anything else that I can do or need to do please and does this kind of childish/rude/nasty thing tend to fizzle out when they get bored?Frances has made a couple of worthwhile suggestions in her post. Putting yourself (and others) on Moderation was also a good idea. I would suggest keeping any more suspect / spoof attempts at posting (now witheld by being in a moderation queue) with a view to reporting them to your mail provider. I don't know if messages via Groups.io retain the originator's IP address or not, but if you look in the right place on the incoming mails it should show that there. Your mail provider may try to argue that if the traffic isn't being originated in their network then it's nothing to do with them, but you can counter - argue that someone pretending to be using gmail is sending highly inappropriate material that could cause reputational damage to gmail so it's in their best interests to try to help stop it. I don't know if Groups.io stores emailed material or not (other than as posts on the web UI) but it might be worth an email to support to ask; if the messages are stored - at least until they pass moderation - then Mark may be able to determine the sender's IP address. On the off - chance that that is possible I suggest that you ask other moderators not to delete the inappropriate stuff in the moderation queue because that might delete any storage within Groups.io as well. Chris |
Re: Dropping a member after repeated bounces
Bruce, For me, it's neither -- it's a communications issue.? My first groups.io group is a small one composed of people responsible for projects at our association.? I don't expect any bounces, since these are people I work closely with.? A bounce means someone is suddenly out of the loop and I would dearly love to know about it, so I can deal with it.? Suggestion: Adding a parameter that lets the group's owner decide if they wants to be notified of a bounce. Harvey ? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ? "If we cannot end now our differences, at least we can help make the world safe for diversity." - John F. Kennedy
On Wednesday, August 8, 2018, 10:12:43 PM GMT+2, Bruce Bowman <bruce.bowman@...> wrote:
On Wed, Aug 8, 2018 at 01:53 PM, Harvey Morgan wrote: Think about an option in the group settings to notify the owner/moderators by email when someone is marked as a Bouncer, so we can investigate proactively, instead of having to remember to check the membership list from time to time.?I agree something like that would be kinda helpful at times. I think the logic behind NOT doing that is that a bouncing email address is a user account issue, not a group issue; and that information is stored in a separate database. Picture the scenario of one person who is subscribed to 50 groups, experiences a bounced message, and suddenly 50 group owners are sending him bounce probes to remedy a situation that occurred with only one message delivery. ? Regards, Bruce -- The system Help is your friend.??/static/help |
Question about polls
#poll
?Hi. I have a question about polls. What happens when they are created? Mainly, how does the site show responses? And also, how do I close them.
Thanks for your help. From Michael. |
Re: Dropping a member after repeated bounces
Got it.? If they're obsolete, does that mean it's time to take them off-line or add a warning at the head of the pages? Harvey ? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ? "If we cannot end now our differences, at least we can help make the world safe for diversity." - John F. Kennedy
On Wednesday, August 8, 2018, 7:54:02 PM GMT+2, Shal Farley <shals2nd@...> wrote:
Harvey, > Here's the page I was quoting from: > > That information is obsolete. Do not rely on the zendesk pages, instead refer to the official help pages (linked at top and bottom of every group page). /static/help Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Members being unsubbed and banned/need help
Bruce, > There is nothing you can really do to fix it, other than to educate your subscribers. Consider sharing the above link with them. <chuckle>? How about subscribers who don't read English? This should be viewed as a suggestion.? I realize I can't complain since you're providing the service for free. For which, thanks, Harvey ? Si nous ne pouvons effacer nos diff¨¦rences aujourd'hui, nous pouvons au moins aider le monde ¨¤ devenir protecteur de la diversit¨¦. ? "If we cannot end now our differences, at least we can help make the world safe for diversity." - John F. Kennedy
On Wednesday, August 8, 2018, 7:35:07 PM GMT+2, Bruce Bowman <bruce.bowman@...> wrote:
On Wed, Aug 8, 2018 at 11:10 AM, dash wrote: I have members being unsubbed and even banned for ?see edited post that announces this to me below.?? MY question is what can I do to remedy this?All your subscribers need to do is click on a link to be reinstated. They are not being banned.? Please go here:?/g/GroupManagersForum/wiki/Removed-for-spam?for an explanation of this in great detail. It seems to be more of a problem for some email service providers than others. There is nothing you can really do to fix it, other than to educate your subscribers. Consider sharing the above link with them. Regards, Bruce? -- The system Help is your friend.??/static/help |
Renaming Main Group Prior to Adding Subgroups
I'm trying to shorten the name I chose from "[email protected]" to "[email protected]" but the new address ignores the period between ares and group and winds up having two '@' signs - one after 'announce' and the other defaults to before 'groups.io'.
Following the rename, I want to create two subgroups, Alerts and Leads. TIA |
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