No, it's strange. I've been active in this group for some six months and have sent at least a hundred emails. Maybe twice that. I'm a moderator for the group. But this week, some of my emails hand up needing moderator approval. But some don't hang up. It makes no sense. I or another monitor has to go in and approve my email. I thought the problem might be my phone number. After removing it, my emails didn't hang up. But then after a dozen emails or so, one hung up again. I can't figure out what's going on.

We have officer reports that are uploaded to a subgroup every other month. The membership needs to be able to view the content of those files, but there is really no need to actually download them as they are only for information.? Also, the members get an email about a new file being uploaded but then have to go to the website to actually access the file (which then has to be downloaded).?

Have I missed a feature that simplifies this process?? Currently we are uploading the file which triggers the email, but then we are sending a manual topic email with the contents of the file in it so that members can see the content without downloading.? ?Most of the files are either PDF files if that helps.
Thanks
Beth

On Wed, Aug 8, 2018 at 08:37 AM, Shal Farley wrote:

Those two pages are fantastic, thank you!

Your appreciation is, er, appreciated. :)

I realised when bleary - eyed this morning, and pouring tea down my throat in an attempt to rejoin the human race that I had not included a note about "don't forget to click "Update Group", so I have added that as well.

The vacant "What the User Sees" heading may take some time, as I cannot readily access all the various options; I may put out a plea for help with that.

Your relocation of the two wiki pages is a good idea; I will put together some suggestions about Long - term Files & Photo Management (i.e. deletion of duplicates / near duplicates, editing folder / album titles and so on, including a suggestion about indexing Photo Albums) once the correct round tuit can be located.

Chris

Chris, Bruce,

Now you can go and look for it. It got up to 22 Revisions in
preparation, and I have uploaded it to the GMF wiki Web Features
list as Management of Attachments, Photos and Files.

Bravo gentlemen!

Those two pages are fantastic, thank you!

On the home page I moved the links to them under Best Practices for Group Management, since their content is mostly relevant to group mods and owners.

Shal


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开云体育

Maureen,

Members who try to attach?a photo when posting on the website cannot get it to work.? Is this a bug or are we doing something wrong or ???

Seems to work for me. I just tested using the paperclip icon (second from the right, below) in the toolbar to choose an image file and it attached to the message I sent (in my test group).



When they say they "can't get it to work", can you get any more detail on what they've tried and what happens?

Shal


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Okay that helps than I can do that.

Ken,

Thank you. I contacted Microsoft support and this is their reply.

Sounds like the problem has been resolved, for now:

To help us resolve the issue, it would be best if liquidity@[redacted]
will be added to Outlook.com Whitelist.

Heh. Although it may help you in the future to know about the Whitelist, this rep clearly didn't understand that you are dealing with a mailing list - whitelisting every member is not a practical approach.

Our Outlook.com Deliverability Support can help the sender prevent
this issue by asking them to send the necessary information to our
sender support team to be added on our Whitelists. We will need their
cooperation to ensure that their business will reach all users of
Outlook.com.

Yeah, Mark has been dealing with Microsoft off and on for quite a while now. It doesn't seem like they are willing or able to keep deliveries from Groups.io flowing.

Shal


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Sandra,

I have added the sign-up form to my website, is there any option to
have the person enter their Name and email?

Assuming you're working with the code from the Promote page, no, it doesn't appear that there is. Just the email address.

Though I wouldn't be surprised to find that somewhere in the process Groups.io would collect the user's name from an email confirmation or login page or some such.

That sounds like a good idea to drop into the "suggestion box" (the beta group).


Shal


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Annick,

I have made my member list available to my members now. So now I will
explain to all of them the difference.

Keep in mind that the group's Members list includes email addresses and other subscription info. Depending on the nature of your group that may or may not be appropriate. For example, I don't think I would ever open the Members list on a group with Open membership.

The Directory only includes links to the members' profile (as Bruce described) and the profile only includes information that the member chose to put into it.

Shal


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Chris,

In beta@ you wrote:

One of our members pointed out that groups.io will let you edit posts,
but not Topic titles. Not sure if this is a feature or a bug, but it
would be great for the member who fat-keyed a New Topic title or,
worse yet had it mangled by autocorrect, to fix it.

Some folks replied that modifying the subject text of a topic is a moderator's job, not a member's. But they didn't say why.

The reason is that there's a lot of functionality in Groups.io that is tied to a "Topic" rather than an individual message. Things like following or muting a topic, the special features that can be attached to hashtags, and of course the "Topics" view of the Messages.

To first approximation, a "Topic" is a collection of messages which share a common Subject text. It's more complicated than that, but set the complications aside for a moment.

So what happens is that if someone edits the posted topic's Subject text and then a reply arrives later by email, the reply will carry the original Subject text, which no longer matches the edited subject, and that reply will start a new Topic rather than matching up with the earlier post as it should.

Moderators have tools to fix this (topic merge, and the ability to correct the subject text while the reply is pending), so they are given the ability to edit a Topic's subject text. But it is an action that should be used sparingly because it can cause these follow-on effects with email replies.

Shal


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Jonathan,

I wrote:

I'm not sure if there's anything you can do but try periodically until
this gets fixed.

Time to try again :-)


Shal


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Joseph,

I don't want them to think that day got that reply sent to the group.
Somebody could think this, if in they don't check the headers closely.

True.

I try to make a habit of starting the subject with "Offlist -- " when I send messages to members like that.

If I'm in the pending list and asking about a pending message I'll usually put "Pending Message -- " in front of the message subject.

Shal


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Okay, thank you. This is much appreciated. I think that's, look confusing to some people. Especially it somebody sends a message to the owners address and somebody like myself replies back with using the owners email as I do. I don't want them to think that day got that reply sent to the group. Somebody could think this, if in they don't check the headers closely.

Gary,

It turns out that I was getting my Gmail copy of my sent message ALONG
WITH the copy sent by GIO, so each reply I sent was showing up twice
in the threads to which I was replying.

I unchecked that setting, and now I'm getting nothing (initially) on
my own posts and only the Gmail "Sent" copy in my Gmail threads.

Do you perchance have a filter set in Gmail to move messages to your inbox when they have the group's tag in the subject?

That's the only reason I can think of for this difference in behavior: a reply would have that tag where initial posts from you would not.

Shal


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Joseph,

Well within doing so, I also CCB moderators as well. And whenever I
did that, it also put the group footer below my message. So it looked
as if I was sending it to the group. Is this normal, or is this
possibly a glitch that needs to re-reported to support.

It isn't exactly the same as the normal group footers, but it appears to be normal - at least I'm seeing it going back to February of 2017.

A key distinction is that it is From the group's +owner address, which no normal posting would be. It is also To the member's email address, where normal postings are To the group's address (even in the copy delivered to members).

Shal


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We just launched our group after continued frustrations with Yahoo! Groups.? We notice that members who attach a photo to a message via email are successful.? Members who try to attach?a photo when posting on the website cannot get it to work.? Is this a bug or are we doing something wrong or ???
Thanks,
Maureen

Are you planning to manually invite them to the group?? If so, you enter their name and email on the invite screen as needed.

Joe Smith <jsmith@...>?

This would enter their name in the system on acceptance.

If the email in a subscription?request, it gets the name off the email and if they sign up on the web, its from their profile.

Can you explain your form and how it will tie to the group?

Hi Shal,

Thank you. I contacted Microsoft support and this is their reply. Should I join the Beta group and send theito Bruce or is this old news for him?

To help us resolve the issue, it would be best if liquidity@... will be added to Outlook.com Whitelist.

Our Outlook.com Deliverability Support can help the sender prevent this issue by asking them to send the necessary information to our sender support team to be added on our Whitelists. We will need their cooperation to ensure that their business will reach all users of Outlook.com.

The form should be filled out by the IT/admin of liquidity@.... Kindly inform them to go to this link for whitelisting: .

One of the Outlook.com Deliverability Support will review the request form and will be in touch with them

?

Ken

On Tue, Aug 7, 2018 at 10:24 PM, I wrote:

I will rework that little bit, most likely in the morning

I decided to do it tonight anyway, given that only a small change was required.

Chris

On Tue, Aug 7, 2018 at 10:06 PM, Bruce Bowman wrote:

My only comment at this time is on Max Size in Email, near the very end. I believe this setting only applies to photo attachments; embedded images are automatically rescaled to not more than 640px in the long dimension

Oh... I need to think about this... certainly the "update" message you posted would point to that being the case. I will rework that little bit, most likely in the morning (UK time). I am getting tired now - the end of the day approaches and doing an edit when weary might have unfortunate consequences and I don't want to have to spend longer clearing up a blunder than doing the actual edit. :)

Thanks for pointing this out to me.

Chris