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Are you, by chance, using Safari? This is a known bug when using the Safari browser. https://beta.groups.io/g/main/topic/19192848#17068 Hope this helps, Bruce -- The system Help is your

The only reason he's waiting to be approved twice is because you set it up that way.?Please consider changing the subgroup to something other than Restricted Membership.? Admin->Settings->Spam

If I understand correctly, the account is bouncing? Check for the B status badge in the member's list. Without a bounce error code, this is hard to troubleshoot. This could be a temporary email server

Chrome's "incognito mode" doesn't recognize cookies, and you would find yourself logged out. Could it be that Method 1 opens an incognito browser window? Look for the little spy icon in upper left.

There is a group. The name of the new user is X. User X did not join the group. Gruba sent a message by mail. Are the replies of the message notified by email? Do they have to join the group to get

Jim, Are you sure that you only have one groupsio account? That might explain the situation. I've been taught that when there is something strange going on in a browser to "clear your cache and

When user wants to join tio subgroup he is instructed he has to join parent group first. If parent group requires approving that means he has to join parent, wait to be approved, then join subgroup

A member in one of my groups is having email delivery problems (a comcast address). The member is probably not very computer savvy and I am at a loss what to suggest. Looking at the member's account

I am having difficulty finding the "sensitive spot" on the "Edit" button within the colored field of a #Hashtag. ?I can see the color change slightly while hovering my pointer over the button but it

Hi, ? I have a "puzzlement".? Let me preface by saying that I'm a groups.io owner for several groups, a moderator for other groups, and a regular member for as many others and more.? About 30 in

Sharon, [vague memory of a conversation in beta] -> Search *posterid:129 subgroups* -> [get lucky and the desired message is near the top of the results] Shal

I don’t see how you keep up with all these messages but thank you! Sharon

Sharon, So if I check non-subscribers can post in the subgroup, I know the main Everyone else. But at least all their posts will be moderated. I want members of the main group to be able to post to

Checking a setting. I want members of the main group to be able to post to subgroups even if they are not subscribed to receive messages from the subgroup. For example forwarding a message to a team

"Group Managers Forum subscription reminder #admin" Reminder When: Friday, 1 June 2018 Description: This is your monthly subscription reminder for the [Group Managers

Bruce, Duane, Thanx for your clarifications. That's what I needed to know. As I become more familiar with the workings of Groups.io I'll become less of a pesky questioner. I'm also on-board with not

I agree with Duane. If the email address isn't valid, it will show up as bouncing, not unsubscribed, as soon as a few messages go out. Look for a B badge in the member's list. And you'll probably get

It's assumed that if a member got transferred (not bouncing on Y!), it was a valid email address, so no confirmation was needed.? If it's not and causes bouncing, that won't cause them to be

Not currently.? There was some discussion on the beta group some time back about having an ignore function, but I'm not sure if it's even on the possibilities list, let alone the TODO list. Duane --

Shal, Bruce, How can we tell the difference between email alerts about Unsubscribing or Unsubscribed Members which tend to start proliferating right after a Transfer? That is, more specifically, to