Is this service valid only for Enterprise or paid groups?

I am asking as the group I Co-Own is currently not a paid group. When I go to settings, Member Notices, there is no where else to go such as group guidelines.

I Thank You in advance for your response.

Doug

Janet,

I'm in the process of moving a group over from Yahoo. I've got three
people complaining that they can't delete messages after they've read
them like they could on Yahoo. They all believe the delete message
thing was a Yahoo feature (a button) that they don't have here and
they're accumulating all kinds of messages that they can't delete.

Goodness.

I hope they're not confusing the group's Messages archive for their own email Inbox. I recall from years ago one tale of woe from a Yahoo Group owner who had promoted a rather naive person to moderator. Said person started reading the backlog of group messages and deleting them as he/she went. By the time the group owner figured out what happened a substantial swath of the group's archive had been deleted.

I don't remember if that story had a happy ending, but I do recall that back in that era Yahoo Customer Care could and would restore accidentally deleted content from backup - if caught within a few days.

Their emails are associated with three different providers (Yahoo, AOL
and Verizon) and I know at least two of them use tablets/phones and
one an old fashioned computer.

Hmm... The idea of being confused about their inbox only really seems like it would make sense for the Yahoo Mail users - they may think that since the group is no longer on Yahoo then neither should their Inbox be. But the users of other email services, one would think, would know to look for their messages in the same place as before.

Or maybe not, if they misunderstood the consequences of Verizon having acquired both AOL and Yahoo, making them both brands of the Oath subsidiary.

I'm having problems understanding their problems as I never noticed a
"delete" button on the messages from Yahoo and I believe this was an
email client function.

I'm with you. It is definitely a function of their email service and would have nothing to do with whether messages were arriving via Groups.io or Yahoo Groups.

I'd suggest that you ask them to send you a screen shot to show you where they're expecting to find a Delete button, but if they're this confused taking and sending a screenshot may be beyond their abilities.

One other thing to look for: have they deleted any of their own messages (messages they posted), as they _can_ do that in your group's Messages
list. Check your group's Activity log for that.

I've sent each of them a message asking what email clients they're
using and ...

Heh. If they have confused where their inbox is they may never see your message, or anything else that didn't post in your group.

Has anyone else run into this with their formerly-of-Yahoo user base?

I haven't. But then the majority of the members in the groups I transferred over were email-only, using non-Yahoo addresses. The few with Yahoo accounts to access the group's web pages I had carefully instructed ages ago on how to set it up so that they still used their preferred non-Yahoo email addresses for group messages.

Shal

deborah,

When I changed the photo to one of my own it appeared as a regular
photo rather than as a banner.

Did Don's answer resolve your question?

I'm assuming that the photo appeared in the correct place at the top of your group's home page, but was shaped as the photo you uploaded, not spread across the page.

In my YahooGroup if you change the banner photo the new photo is
displayed as a banner too.

Yahoo Groups will scale your photo horizontally to match the banner width, then crop it vertically if necessary to match the banner height, and allow you to position it vertically to select the portion you wish to show.

How do you get your photo to appear as a banner in the i.o. group?

Groups.io won't crop your image. Rather it scales it to fit in both directions. So to get a banner-shaped result you'd have to upload a banner-shaped image. That's what Don meant by giving examples of the image sizes he uploaded.

GMF's home page photo came from my camera as a more nearly square image, at high resolution. I used either PhotoShop Elements or LightRoom (I don't recall at the moment) to scale it to screen resolution and crop it to banner shape.

Shal

Mike,

How do I go about doing this? I assume that it can be done, just
doing two transfers, one after another?

That should work. In the "Go" message to the transfer agent specify exactly what content you do and do not wish to have copied.

There is a slight question about which to do first, but on the whole I think I'd say A first. The disadvantage with this is that B's messages will end up "newer" in the sense of having higher message numbers. But it means that any subscriber to A who had also contributed in B (under the same email address) will retain ownership of their content from both groups.

The disadvantage of copying B first is that without copying its subscribers the content will end up "orphaned" - no connection to a subscriber, which means only a moderator can edit or delete that content.

I suppose the best result would be to copy A's members first; then B's content, then A's content. I don't know if that result is worth imposing on Mark that much.

Assuming that transfers resume at some point...


Shal

More info on file transfer problems recently:

Duane

Paul

I know I have been non stop for a week now creating about 15 new groups in Groups.IO. I deleted many yahoo groups. Been with Yahoo since 2002, been through all the changes. And for them to leave us high and dry was enough for me.

Joe

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That could work, however I have ?people and deal with people that still after 10 years of email and?learning ?they still can't and will not understand ?the spam thing.?They always think ?they've ben hacked when they update their system and they make a new email account if they forget their password. Yeah.?Good luck teaching these folks. I finally told them, forget it, you are on your own. I can't teach you. ?One person I ?know has 15 email accounts because they forgot passowrds or just want to create them, will not look at a screen when setting up software ?so they do it wrong and use the wrong account etc. It's a mess.

The problem is, they may not be actively marking the group emails as spam, but their ISP may be dumping the email into the spam folder and reporting it as spam.? That's a setting they control.? I've had a few people have that happen as well.? For the most part, they are unaware that the ISP is actively dumping things that are valid into their spam folder (they need to be educated about these things).

Bill Hickey
Boulder, CO

On Sat, Jan 27, 2018 at 06:10 am, Mebefebe wrote:

am looking around to find a way to have groups.io automatically send my group a message reminder once a month.

Any ideas? Suggestions?

Go to Settings, Member Notices, Group Guidelines. You can configure the Group Guidelines page to be sent every month by clicking on the right boxes there. It's called Group Guidelines but can contain whatever you want. Here is some documenation I wrote up about it but which has yet to appear anywhere public.
J

The Group Guidelines notice is a unique type that provides a convenient and versatile way to communicate and maintain the group’s posting and conduct guidelines. It has the following features and options:

?

Unlike the other notice types, a group can create at most one Group Guidelines notice. If created, a Guidelines tab will automatically appear on the group home page. The rest of the features are optional and are specified as follows when creating or editing the notice:

?

Subject - the subject line of the message as it appears in the group archives, if mailed monthly to the group.

?

Email subject – the subject line of the email when the notice is sent to a group member separately from the monthly message to the group

?

Private - if this box is checked, the Guidelines tab on the group’s home page will be visible only to group members. If unchecked, the tab will be visible to the public.

?

Send on Join - if this box is checked, the Guidelines will be sent automatically via email to new members

?

Send monthly to the group -if this box is checked, the Guidelines will be sent as a message to the group on the 1^st of each month. Note: we send the message with the #guidelines hashtag, which, if it doesn’t already exist, is created with a topic duration of one month, causing the archived message to be automatically deleted after one month in deference to the next monthly message. The hashtag is set to “Use by moderators only” and “replies by moderators only,” so that no non-moderators can use the it.

?

Send monthly to special - this box appears only if “Sent monthly to the group” has been checked. If checked, the monthly Guidelines message to the group will be sent as a special notice, so that members whose email delivery option is Special Notice Only will receive it (in addition to members whose email delivery is All Messages). In this case, the #guidelines hashtag is also set to “Special.”

?

?
--
J

I can only direct you to the help desk, specifically Integration.?
There is a link to Help
Francesr

Integration?? What is it? How do we use it?

Sure wish there were instructions for groups.io.

I clicked on Integration, then email. But no where did it give me a place to put in a message.

Anyone use this feature.?

?I am looking around to find a way to have groups.io automatically send my group a message reminder once a month.

Any ideas? Suggestions?

Thanks in advance.

Febe

I use Yahoo mail and the Delete key on my keyboard to delete mails. My son uses a tablet and an android phone plus ( not old fashioned ) computer, and has no problems deleting mails. The recent change to Yahoo mails interface offers a Bin icon on the right of a mail for deleting mails, perhaps they haven't realised it yet. All three users are actually using a single mail handler,? Yahoo, AOL were acquired by Verizon and have been rebranded, their new name, OATH, quite ironic as most swearwords are oaths and Yahoo caused me to use plenty of them.

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And now a dumb question: how do I change the group home page photo? it's gotta be easy but I just can't find it ...

Mike Conder