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Re: Question on Pricing - how are members counted?

 

On Tue, Jan 14, 2025 at 06:53 PM, Nilam Nalamwar wrote:
So to confirm, it's the number of people who subscribe, not the number of people who are invited, correct?? If that's the case, and you pay yearly, is it the count on the anniversary rate and the initial payment is the minimum of $220?

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The number of members in your group is what shows on the group home page. ?It doesn't matter how they join, invited or not.
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The website says:?
"When you are billed for your group, either monthly or yearly, we look at the number of members you have at that moment. A member is defined as a confirmed, non-pending, non-banned member of your main group."
Use "calculate your costs" to see based on your group size.
Scroll to the bottom of the page.
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: Question on Pricing - how are members counted?

 

So to confirm, it's the number of people who subscribe, not the number of people who are invited, correct?? If that's the case, and you pay yearly, is it the count on the anniversary rate and the initial payment is the minimum of $220?
Re: using groups.io to do a survey

 

I seem to remember seeing once that Groups has a facility to do a survey, but can¡¯t find anything about it in the Owner Manual.
Does the facility exist and, if so, how does one use it?
See this on polls -
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Frances
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Help available from Groups.io help and GMF wiki.

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using groups.io to do a survey

 

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I seem to remember seeing once that Groups has a facility to do a survey, but can¡¯t find anything about it in the Owner Manual.

Does the facility exist and, if so, how does one use it?

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Re: How to set one member to Override: moderated (Save Button missing)

 

That was exactly the problem -- many thanks, Andy!!

- Scott


On Mon, Jan 13, 2025 at 1:18?AM Andy Wedge <andy_wedge@...> wrote:
On Mon, Jan 13, 2025 at 07:00 AM, Scott Neader KA9FOX wrote:
The problem is that the Save button does not appear:
That's because you are a Moderator and don't have the following permission set:
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You will need to ask your group owner to give you this permission.
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Regards
Andy
Re: How to set one member to Override: moderated (Save Button missing)

 

On Mon, Jan 13, 2025 at 07:18 AM, Andy Wedge wrote:
You will need to ask your group owner to give you this permission.
I should add that the Set Member Subscription Options permission will also cause the Save button to appear.
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Regards
Andy
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Re: How to set one member to Override: moderated (Save Button missing)

 

On Mon, Jan 13, 2025 at 07:00 AM, Scott Neader KA9FOX wrote:
The problem is that the Save button does not appear:
That's because you are a Moderator and don't have the following permission set:
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You will need to ask your group owner to give you this permission.
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Regards
Andy
Re: How to set one member to Override: moderated (Save Button missing)

 

Are you using/have you checked it on an app?
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Here is the screen on the iOS app:
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How to set one member to Override: moderated (Save Button missing)

 

Hello all.? I've read the documentation on how to change a member from "Use Group Moderation Setting" to "Moderated" however, the process is not working as per the docs.
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Click Admin, then Members.
Find or Search for Member, then Click the Member.
Scroll down to Posting Privileges.
Change Moderation as needed.
Click Save.
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The problem is that the Save button does not appear:
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I do not want to 'send message' or 'ban' or 'cancel' -- I want to SAVE.? What am I doing wrong?
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Thanks in advance!
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- Scott
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Re: How get to groups.io home page -- not my groups page

 

"I wanted to check features available with various groups.io service levels."

Try following:


groups.io/static/pricing
Re: How get to groups.io home page -- not my groups page

 

On Sun, Jan 12, 2025 at 04:24 PM, Gabe Goldberg wrote:
don't mean home page of any group -- I mean groups.io home page with information on accounts, costs, etc. Apparently -- weirdly -- you can't get there when logged in.

There are hyperlinks at the bottom of the menu.
?ctrl + shift + ? for shortcuts
About ¡¤ Features ¡¤ Pricing
Updates ¡¤ Terms ¡¤ Help?
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I am using Safari (with an email address where I am a moderator) but I just tried it with Firefox as well (and with an email address that is NOT an owner/moderator).
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The GMF moderator Bruce thought you meant this screen - /g/GroupManagersForum/message/48592
He has reported THAT to Beta.

Frances
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Help available from Groups.io help and GMF wiki.

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Re: How get to groups.io home page -- not my groups page

 

I don't mean home page of any group -- I mean groups.io home page with information on accounts, costs, etc. Apparently -- weirdly -- you can't get there when logged in.
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On Sun, Jan 12, 2025 at 04:17 AM, Andy Wedge wrote:

On Sun, Jan 12, 2025 at 09:07 AM, Gabe Goldberg wrote:
Would be nice having link on my groups page to get to groups.io main page.
There's no option from the /groups page to get directly to the home page of an individual group. I guess you could raise that as a #suggestion on the but as it's only two clicks to get from the groups page to the home page of any group, I'm not sure how much traction that would get.
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Regards
Andy
Re: Activity Log "Created Date"

 

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I am almost positive, it would be the date that the activity was created.

On Jan 12, 2025, at 2:08?PM, Ken Schweizer via groups.io <kensch888@...> wrote:

Hi,
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When accessing the Activity Log, is the ¡°Created Date¡± the date the current activity was initiated or the date that account was created?
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Thanks,
Ken S

¡°You do what you can for as long as you can, and when you finally can¡¯t, you do the next best thing. You back up but you don¡¯t give up.¡± ¨DChuck Yeager
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Re: Activity Log "Created Date"

 

On Sun, Jan 12, 2025 at 02:57 PM, Ken Schweizer wrote:
is the ¡°Created Date¡± the date the current activity was initiated or the date that account was created?
It's the time that the activity took place.? For a pending message, it's the time it was approved (or rejected), etc.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Activity Log "Created Date"

 

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Hi,

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When accessing the Activity Log, is the ¡°Created Date¡± the date the current activity was initiated or the date that account was created?

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Thanks,

Ken S

¡°You do what you can for as long as you can, and when you finally can¡¯t, you do the next best thing. You back up but you don¡¯t give up.¡± ¨DChuck Yeager

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Re: Can't find "Administrator"

 

On Sun, Jan 12, 2025 at 10:57 AM, Jane Gilman wrote:
Thanks again I¡¯ms still trying. ?Yes, the left pane always has had Owner Moderator but now it doesn¡¯t. ?There also was a section at the very bottom where I could click on Admin and I can¡¯t navigate to it either. ?I just asked for link to sign in. ?Thanks for all you help¡­.
If you were an owner and now aren't, likely you are using the wrong email address.?
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Send an email to your owner email - [email protected]
to see where it arrives.
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Frances
--
Help available from Groups.io help and GMF wiki.

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Re: How get to groups.io home page -- not my groups page

 

On Sun, Jan 12, 2025 at 04:07 AM, Gabe Goldberg wrote:
Would be nice having link on my groups page to get to groups.io main page.
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Gabe -- I've made a #suggestion in beta that should address this if implemented. We'll see what happens.
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Bruce
Re: Can't find "Administrator"

Jane Gilman
 

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Thanks again I¡¯ms still trying. ?Yes, the left pane always has had Owner Moderator but now it doesn¡¯t. ?There also was a section at the very bottom where I could click on Admin and I can¡¯t navigate to it either. ?I just asked for link to sign in. ?Thanks for all you help¡­.

On Jan 9, 2025, at 14:33, Jane Gilman via groups.io <jane.gilman@...> wrote:

Thanks so much for the speedy reply.? I'm not sure how to log in with the correct email address.


On Thu, Jan 9, 2025 at 2:23?PM Frances via <frances=[email protected]> wrote:
I believe you are logged in with the wrong email address.
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Beside Home in that left menu, it should say Owner or Mod.
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Frances
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--
Help available from Groups.io help and GMF wiki.
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Re: How get to groups.io home page -- not my groups page

 

On Sun, Jan 12, 2025 at 03:07 AM, Gabe Goldberg wrote:
I wanted to check features available with various groups.io service levels.
If you're logged in, the way I do it is to go to /static/features.? You can also go to /static/pricing or /static/compare for more complete information.? Keep in mind that these links may change as Mark updates the help information.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: How get to groups.io home page -- not my groups page

 

Another workaround is to use a private window in your browser. That still doesn't let you provide a surefire link to it, though.?
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