Re: Inviting people to become members
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Inviting people to become members
I am the owner of a small group (about 20 members)? ?I want to invite a few new ones but I can't seem to find out how.? Is there a tutorial?
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Re: Can't upload large file
I would also include the browser used, the internet provider, and anything else that might be even remotely associated with the problem. Donald On Wed, 28 Sep 2022 10:18:30 -0700, "Marv Waschke" <marvwaschke@...> wrote: Posting the results of an upload and download speed test in the problem description may help in understanding the issue. ---------------------------------------------------- Some ham radio groups you may be interested in: /g/ICOM /g/Ham-Antennas/g/HamRadioHelp /g/Baofeng/g/CHIRP
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Re: Can't upload large file
Yes, I'm uploading a ZIP file, too.
-- LBA
On 9/28/2022 10:23 AM, Bruce Bowman via
groups.io wrote:
toggle quoted message
Show quoted text
I should also mention that I was uploading a ZIP file. What kind
of file are you uploading?
It could be that the dialog is first having to read the entire
file just to render a thumbnail image.
Bruce
Check out the groups.io Help Center?and?groups.io
Owners Manual
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Re: Can't upload large file
One of the difficulties in troubleshooting this kind of problem is it may not be entirely a groups.io issue. It probably depends on the upload speed of your connection in addition to how busy the groups.io server is. Posting the results of an upload and download speed test in the problem description may help in understanding the issue.
Best, Marv
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Re: Can't upload large file
LBA . . . On Wed, 28 Sep 2022 07:05:29 -0400, "Dr. Afrin" <drafrin@...> wrote: I hope Donald (or somebody else) today will explain to me how to "make it a #bug report in Beta." Join this group: if you don't want to get all messages individually, you can get the digest or no mail, and read messages on the group site. However you set it up, post a new message and your subject line should be something like: #bug unable to upload large files in the body text of the message, explain the problem, what you do to experience the problem, what you expect to happen, what actually happens. That's all. The hashtag "#bug" makes it a bug report and discussion topic. Donald ---------------------------------------------------- Some ham radio groups you may be interested in: /g/ICOM /g/Ham-Antennas/g/HamRadioHelp /g/Baofeng/g/CHIRP
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Re: Can't upload large file
I should also mention that I was uploading a ZIP file. What kind of file are you uploading? It could be that the dialog is first having to read the entire file just to render a thumbnail image. Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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Re: Can't upload large file
On Wed, Sep 28, 2022 at 07:18 AM, Dr. Afrin wrote:
it's clear there's something wrong with this aspect of the system, and even if there really were some network congestion occasionally preventing successful uploads, there would seem to be opportunities here to improve the system's programming in how it deals with that sort of a situation (for example, provide an upload meter bar, as Google Drive does) rather than just endlessly "spin" or arrive at a totally blank .../editfiles page.
I don't know what you mean by "endlessly spin." In Chrome, I'm not seeing any busy indicator at all. I used the Browse button to select the file instead of drag-and-drop. I clicked the Add button ONCE and walked away. When I came back about three minutes later, it had been uploaded. Hope this helps, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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Re: Can't upload large file
At 7:00 AM EDT, I could not upload my 325 MB file to my Premium
group.? Same behavior, ending up at a blank .../editfiles page.
-- LBA
On 9/28/2022 5:08 AM, Bruce Bowman via
groups.io wrote:
toggle quoted message
Show quoted text
On Tue, Sep 27, 2022 at 10:07 PM, Donald Hellen wrote:
Perhaps make it a #bug report in Beta. Anyone else who
encountered the same
problem should reply to your bug report there and that should
get Mark's
attention.
I was able to successfully upload a 349 MB file to my Premium
group at 5:05 AM EDT.
Regards,
Bruce
Check out the groups.io Help Center?and?groups.io
Owners Manual
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Re: Can't upload large file
On Wed, Sep 28, 2022 at 06:18 AM, Dr. Afrin wrote:
explain to me how to "make it a #bug report in Beta."
Join the and post it as a #bug.? I tried my large file again this morning, 05:37-06:13 CDT, and still went to the blank editfiles page. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual.
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Re: Can't upload large file
Thanks, Bruce.? I'll give it another try, but, still, it's clear
there's something wrong with this aspect of the system, and even if
there really were some network congestion occasionally preventing
successful uploads, there would seem to be opportunities here to
improve the system's programming in how it deals with that sort of a
situation (for example, provide an upload meter bar, as Google Drive
does) rather than just endlessly "spin" or arrive at a totally blank
.../editfiles page.
I hope Donald (or somebody else) today will explain to me how to
"make it a #bug report in Beta."
-- LBA
On 9/28/2022 5:08 AM, Bruce Bowman via
groups.io wrote:
toggle quoted message
Show quoted text
On Tue, Sep 27, 2022 at 10:07 PM, Donald Hellen wrote:
Perhaps make it a #bug report in Beta. Anyone else who
encountered the same
problem should reply to your bug report there and that should
get Mark's
attention.
I was able to successfully upload a 349 MB file to my Premium
group at 5:05 AM EDT.
Regards,
Bruce
Check out the groups.io Help Center?and?groups.io
Owners Manual
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Re: Not getting notifications of messages
On Tue, 27 Sep 2022 18:53:38 +0100, Jim Smith <jf1smith@...> wrote: I am set up and have been for a few years now, to receive emails whenever someone emails our group email. Somehow that link is now broken and I no longer have any notification that someone has emailed our group or responded to a group email. My email has not changed, all of the permissions appear to be set still. This started I believe in the last few months. Any suggestions would be greatly appreciated.
Has your account got itself into a 'bounced' state? Once some net-glitch has set your account that way, it will stay so until you actively 'unbounce' it.
See: /helpcenter/membersmanual/1/understanding-groups-io-accounts/handling-a-bouncing-accountMalcolm.
-- Malcolm Austen - email: malcolm.austen@...
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Re: Can't upload large file
On Tue, Sep 27, 2022 at 10:07 PM, Donald Hellen wrote:
Perhaps make it a #bug report in Beta. Anyone else who encountered the same
problem should reply to your bug report there and that should get Mark's
attention.
I was able to successfully upload a 349 MB file to my Premium group at 5:05 AM EDT. Regards, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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On Tue, Sep 27, 2022 at 10:09 PM, Ann Wild wrote:
Is there a way to automatically send out a daily notice to all members reminding them that we are closed for specific days. (We announce and remind them in messages of the closing beforehand.)
No, but you can fake it using the calendar. Set up either a repeating event and issue a #cal-notice for each one, or a single event for the last day of downtime with several #cal-reminders leading up to it.? I don't like the above options because these same messages show up as hits when doing a hashtag search for real calendar activity. A better option for paid groups is to set up a Member Notice of type "locked group." This will be sent to anyone who attempts to post to the group during your lock. /helpcenter/ownersmanual/1/managing-member-notices/locked-group-notice?Hope this helps, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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When:
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Re: Can't upload large file
Donald -- Thanks very much for your suggestion.? Sorry to be slow about this, but I admin just a single, relatively small group and haven't had any significant problem with groups.io before (this is my first time in the GroupManagersForum, since [email protected] wouldn't respond).? I know just barely enough to get basic stuff done administering my group, so I'm not entirely sure how to go about "making it a #bug report in Beta."? If what you're referring to is some other channel to get the attention of the chief developer (I'm presuming that's who "Mark" is?), then I'd like to do that, but I don't understand how to translate "make it a #bug report in Beta" into action.? Can you elaborate at least a bit?? Appreciate your time.? Then, once I've reported it, Duane hopefully will report his identical experience, and maybe our two reports, as you suggested, will finally get this issue the attention it needs to get fixed. -- LBA
On 9/27/2022 8:25 PM, Donald Hellen via groups.io wrote: LBA . . .
On Tue, 27 Sep 2022 19:39:44 -0400, "Dr. Afrin" <drafrin@...> wrote:
This is definitely a groups.io problem, but, even with a paid group, I can't get any attention from [email protected]. Perhaps make it a #bug report in Beta. Anyone else who encountered the same
problem should reply to your bug report there and that should get Mark's
attention. He's pretty good at fixing bugs but be sure to include all pertinent
information on how to reproduce what you're experiencing.
Donald
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We are a premium group that periodically closes for several days to give the moderators a break. Is there a way to automatically send out a daily notice to all members reminding them that we are closed for specific days. (We announce and remind them in messages of the closing beforehand.) There seems to be no option to send a Special Notice daily. ?I came up empty in checking the Owner's Manual. ?Hence, my question. Thanks.
Ann?
[Subject line enhanced by moderator]
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Re: Can't upload large file
LBA . . . On Tue, 27 Sep 2022 19:39:44 -0400, "Dr. Afrin" <drafrin@...> wrote: This is definitely a groups.io problem, but, even with a paid group, I can't get any attention from [email protected]. Perhaps make it a #bug report in Beta. Anyone else who encountered the same problem should reply to your bug report there and that should get Mark's attention. He's pretty good at fixing bugs but be sure to include all pertinent information on how to reproduce what you're experiencing. Donald ---------------------------------------------------- Some ham radio groups you may be interested in: /g/ICOM /g/Ham-Antennas/g/HamRadioHelp /g/Baofeng/g/CHIRP
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Re: DISASTER RECOVERY - Group Inadvertently Deleted
On Tue, 27 Sep 2022 13:42:35 -0700, "Jack Hedges - KY4TPR" <j.hedges887@...> wrote: Having to go through the same thing. Was told by support that once a group is deleted, it's gone forever. The name of the group can be reused though Fortunately, as Duane mentioned in an earlier reply, it is difficult to accidentally delete a group. There's a pretty explicit warning that makes you give thought to what you are about to do. Something to consider--if you're thinking of deleting a legacy basic group that has file and picture storage, you can put it in limbo by making it an announcement only group, and do some other things to make the group inactive but still there, and if you decide at a later time you want to use it for another purpose, put it to work with a new name and you have a new group with the "old" privileges. Once you delete a legacy basic group, it's gone. If you later start a new group for a different purpose and don't want to upgrade to premium, your new group won't have file and picture storage, among other things. If you had put it on deep freeze and later needed it, then you could make it a different group with the old privileges. What Duane said makes sense. You just need to read the warning and heed it. I don't know how Mark could make it any more difficult to accidentally delete a group. Donald ---------------------------------------------------- Some ham radio groups you may be interested in: /g/ICOM /g/Ham-Antennas/g/HamRadioHelp /g/Baofeng/g/CHIRP
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Re: Can't upload large file
FWIW, I tried the large (325MB) upload again, and this time I left
it running a bit longer than I had ever done before...and indeed
wound up with a blank .../editfiles page, just like you reported
with your 311MB file.
This is definitely a groups.io problem, but, even with a paid group,
I can't get any attention from [email protected].? Other than
putting my file on another storage site and just setting up a link
on groups.io to the other site (in other words, other than "giving
up") -- an option I said I have reasons to not prefer -- do I have
any other options to get this working properly in groups.io?
-- LBA
On 9/27/2022 3:27 PM, Duane via
groups.io wrote:
toggle quoted message
Show quoted text
On Sun, Sep 25, 2022 at 11:21 AM, Dr. Afrin wrote:
Does anybody in this managers' forum have any
suggestions for getting this upload to work?
I tried a couple of test files the last couple of days, mid
afternoon central US time.? The 161MB file uploaded fine, the
311MB file went through the paces, but wasn't actually uploaded
and no message in the log.? I ended up on a blank editfiles page
which I don't recall seeing before.? I've only got 1Mbps upload,
so it took awhile...
BTW, I presume you have a paid group.? Basic (free) groups have a
limit of 100MB per file.
Duane
--
Lots
of detailed information can be found in the Owners
Manual and Members
Manual.
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Duane
Paul Sturpe
Marvin Waschke
Bruce