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Re: Determining active members (and removing the inactive)xxxx
You can point your friend to the current pricing here:?/static/compare?
Note the statement and link at the top about new pricing effective January 18, 2021. Pete |
Re: Determining active members (and removing the inactive)xxxx
On Wed, Dec 23, 2020 at 07:17 PM, Sharon Pohlman wrote:
so? what are the rules now?As of today, they're the same as they've been since August 24, 2020.? You can read about the new plans that will be effective on January 18, 2021 at ? There's also the comparison page at /static/compare? And a file of the various changes at /g/GroupManagersForum/files/Groups.io%20features%20%28includes%20legacy%20stuff%29.pdf? (The file will be updated when the new changes go into effect.) Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Determining active members (and removing the inactive)xxxx
Ok I haven't had to wonder about this but someone just emailed me mad as a hornets nest. He was one that creates groups then gets mad and deletes them. So after a few months he has decided to create a new IO group. He was so mad because they wanted money.and his group would only be like 15 people and they are singling him out. Yeah I know? I bet some even know who I am talking about . But anyway mi ne are all grandfathered in and dont have to pay so? what are the rules now?? Just to create a group be it one or 1000 now you pay to have it? How much is it? I told him I would check it out for him but that I assumed because Yahoo shut groups down IO website started the pay for service??
On Wednesday, December 23, 2020, 01:11:05 PM CST, Duane <txpigeon@...> wrote:
On Wed, Dec 23, 2020 at 01:01 PM, Marina wrote: After so much talk on Beta about new pricing and members limits, I feel a sudden urge to check my members.Keep in mind that nothing changes for existing groups, it will only apply to those created after the change.? I do agree that it's a good idea to check on members now and then though. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Still seeing problems on calendar times
#bug
On Wed, Dec 23, 2020 at 09:49 AM, Mdivine wrote:
The event times are off in the one view but event times are correctly entered and correct on calendar.Md -- The problem of events displaying in Pacific time in Feed view has .?To this point, there has been little follow-up from Mark on whether he's working on it. If you wish to get this moving, I suggest you join the beta group and contribute your own observations.? Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: #messages Confirmation message response meaning?
#messages
On Wed, Dec 23, 2020 at 09:39 AM, Peter Rawbone wrote:
Peter -- I think this suggests a failed connection and that groups.io will try again later. Don't quote me on that.? :-) There's an example in the Files area here in GMF. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: Group Default Subscription Settings
On Wed, Dec 23, 2020 at 03:20 PM, Patti Woodbury wrote:
If I change the default to Daily Summary, will it change everyone now?It only applies to new members, not current ones.? And yes, anyone can change it to whatever they want. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Group Default Subscription Settings
I just realized we could set default subscription settings for the group for email delivery fo all to go to Summary email.
I assume that an individual member can change it to another option in their own subscription setting.? We've recently brought a large number of new members on board who are default set to individual messages. If I change the default to Daily Summary, will it change everyone now?? Will it over ride those who have changed their subsctipyion settings to a different digest, no mail, etc.? Thank you! Patti in AZ |
Re: Changing Members Email address
If you have a premium or enterprise Group Plan, you can change a member's email address for them. (Not the free month trial premium). Otherwise members must change it themselves. You can send them the instructions - direct them to 3.4.2 Help available from Groups.io help and GMF wiki. ? |
Re: Determining active members (and removing the inactive)
On Wed, Dec 23, 2020 at 01:01 PM, Marina wrote:
After so much talk on Beta about new pricing and members limits, I feel a sudden urge to check my members.Keep in mind that nothing changes for existing groups, it will only apply to those created after the change.? I do agree that it's a good idea to check on members now and then though. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Import Options for Contacts
#importingdata
On Wed, Dec 23, 2020 at 11:51 AM, <alee@...> wrote:
What formats are supported for importing contacts to be emailed for group invitations?Plain text only, UTF-8.? See /helpcenter/ownersmanual/1/inviting-people-to-join-a-group Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Import Options for Contacts
#importingdata
On Wed, Dec 23, 2020 at 12:51 PM, <alee@...> wrote:
What formats are supported for importing contacts to be emailed for group invitations?? (CSV, Text, etc.)?Plain text (UTF-8), one address per line. See?/helpcenter/ownersmanual/1/inviting-people-to-join-a-group/sending-invitations-to-join-the-group In the past we've had people try rich text, CSV, Word, PDF or Excel. None of them will work. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
Import Options for Contacts
#importingdata
What formats are supported for importing contacts to be emailed for group invitations?? (CSV, Text, etc.)?
Thanks! |
Re: Premium Support Response Time?
I can only speak of my experience with support as an owner of a premium group, and it has been good. As I remember, after sending and email to support of a problem I was having, I would get an email back from support in a day or so acknowledging my email. When support solved the problem they would send me another email telling me the problem had been fixed, and that email was usually within a week after receiving their acknowledgement email.
Don |
Still seeing problems on calendar times
#bug
Mdivine
The event times are off in the one view but event times are correctly entered and correct on calendar. |
#messages Confirmation message response meaning?
#messages
A potential new member applied by web to join our group and the usual automatic message was sent. What does it mean? Please will someone enlighten me. Also, what does the Confirmation message include. |
Re: Determining active members (and removing the inactive)
Wolfram Schneider
I covered this "loophole" by sending the group guidelines every month as a special notice. So, I will see the bounce.That is why I disabled "No Email" in my groups. They still can limit email to digest or summary. But i see if they bounce.Unless they change it to Special Notices Only and you don't send any.? Their email address could go bad for some reason, but you wouldn't know it.? They could also forget to change that back. |
Re: RSVP to waitlist
#rsvp
On Tue, Dec 22, 2020 at 11:35 AM, Jeremy Walter wrote:
Why are my attendees being waitlisted?Mark has fixed this, so you should be good to go, Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Determining active members (and removing the inactive)
On Tue, Dec 22, 2020 at 03:23 PM, Wolfram Schneider wrote:
That is why I disabled "No Email" in my groups. They still can limit email to digest or summary. But i see if they bounce.Unless they change it to Special Notices Only and you don't send any.? Their email address could go bad for some reason, but you wouldn't know it.? They could also forget to change that back. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |