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I removed her as a member and then invited her. That worked. Easiest for her. Frances -- GMF wiki ( /g/GroupManagersForum/wiki/home ) for help.?Search box at the top of each page.

I'm having the problem only on my largest group, just over 1 1,000 members. I had the suspect AOL address subscription problem a while back.? Stopped it by restricting membership, sending a question

BTW, her email works. I emailed her from my own email account and she replied. So that isn't the issue. Frances -- GMF wiki ( /g/GroupManagersForum/wiki/home ) for help.?Search box

Sent another bounce probe. Most Recent Unsuccessful Attempt mx.cogeco.ca: read tcp4 66.175.222.12:36756->66.226.82.201:25: read: connection reset by peer Frances -- GMF wiki (

She should receive any bounce probe that you send to her; find her in your "Bouncing" list, tick the checkbox and select Send Bounce Probe from Actions at the bottom. Assuming she gets the bounce

A longtime member with a cogeco.ca email address has not responded to bouncing messages. She has now "turned red" and no longer receives probes from Groups.io. She wants back in and I would like her

Of course, any bona fide member can forward an email from the group. You can't prevent that. In a few of my groups, I have set up an automatic group footer in Admin, Settings, Message Formatting. It

I am assuming you have a restricted group. You can make the member list (in Admin) available to all group members, if you wish. Only group members, not the public, can see it. Go to Admin, Settings,

Thanks Frances and Shal.. It looks like I can't see this member's account info (!?) so I sent him the info to check. He has no recent bounces. so perhaps UWyo is the culprit (unless he didn't have

Hello All! I am running a family group/list. One family member is wary of using the group because "they can't see who is on the list and they don't know where the messages are going". I don't want the

Thanks Duane, That must have changed in one of the Firefox updates and I never noticed. I've altered it to Always Ask... and I am happy again. Win ?

Correct.? What it does is a function of your browser.? I have mine (Firefox) set to ask what to do with the file. Duane -- The official Groups.io user documentation is in the Groups.io Help Center (

I'm probably mistaken about this, but it is a while since I last looked at my group's Files, so I'm not sure. I thought that originally, when I clicked on a pdf file in the Files folder, it opened up

Thanks. Easy. I was looking for it under Message Policies, not under Spam Control.? -- {This message was sent with 100% recycled electrons}

I did as Christo suggested in the other thread and went to advanced toolbar, Preview, to ensure that I had deleted the whole thing. If I create a signature in the subgroup then in the main group, I

Hmm, a bug? I tried it and it worked the first time I sent something from my subgroup. After the first try, the signature was incorrect in Subscription. It reverted to the old signature. But when I

Robert, I assume you are going all the way down on the page and clicking on Save, right?? And I also assume you are pasting text only, not HTML codes/tags pasted as text, right?? If yes, go back to

So to Subscription on the group homepage. (Left side). Don't forget to scroll to the bottom to save. See this in FAQ in Help: /helpcenter/faq/1/group-member-faq/q-how-do-i-set-up-a 2

On the Settings page, go to the Spam Control panel.? About the 4th item down is Unmoderate After.? There's a drop box to select anything from Not Enabled to 4.? Be sure to go to the bottom of the

Default in group.io for that Setting is FOUR. I think in one of my groups it got set down to TWO at some point. I’ve been digging into the group Settings but don't see where to configure that