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On further reflection, I'm not sure a name is used at all, though it appears to be.? To change the card, just go to your Billing page and enter the new one (you could also delete the old one) and try

Is there a hashtag on the message/topic?? Those can be set to require moderation of any message using it. Duane -- The official Groups.io user documentation is in the Groups.io Help Center (

No, I actually go to the group itself (like I am now) and write a message. Sometimes I reply to a message. I am the owner of the group and I have set no moderation on myself anywhere. We have posting

Tom, If you have examples of messages from your group containing an unsubscribe address in the footer that is not (and has not been*) subscribed to your group, I think that is definitely worthy of a

Okay I understand.? What about the name of the person on the card?? The payment failed seemed to be tied to my email and not my name.? Can you think of a way to add a new card with a different

That's the way the system works.? It uses the name of the person making the payment and the card number entered.? I don't know of anyone else that's tried to use a 'corporate' card, only personal

You can't change from private posts to public posts. It is based on the underlying commitment that you have made to members - that their posts are not freely available on the internet. (My imperfect

I am having a billing problem on my Premium Group.? It's for a Non-Profit and the system keeps trying to bill the company card with my name rather than the name on the card.? It doesn't seem to let

Yes, mine are public but only members can post. If it would solve the problem to make them private, I would immediately do that....assuming that setting isn't a permanent choice made upon set-up.

I suspect that it's also only groups that have public archives, but can't confirm that.? Are yours public?? We know Tom's are. Duane -- The official Groups.io user documentation is in the Groups.io

This is the problem I wrote about in message # #34795 ( /g/GroupManagersForum/message/34795 ) (Nov 3) under the subject line "People are asking me to remove them from my group....but

I was assuming that members' messages in your group are moderated and that you thought yours as owner / moderator, shouldn't be. If messages are moderated in your group, yours are by default. If you

1: Does your group allow non - members to post? If yes... 2: Are you perhaps sending from an email address that is different to that you have registered for your Account? If no... 3: Do you have

You can change your moderation status - in Admin, Members, Posting Privileges. However some groups prefer to keep everyone on moderation. Gives you a chance to re-read your own posts before they go

Lately, when I post a message on a group that I created and am the owner of, it shows up under pending / needs approval. I can then approve the message I just sent, and it goes through. I have checked

One other thing I'd check.? If there are any "live links" in the footer, either hover or check source code to see if maybe it's a phishing email.? I seem to remember someone getting one of those not

This is your group, right? /g/PassengerCarList/topics So your group's message archive is public. ?But I don't see how there can be a footer in the email she receives unless it is

The person shown in the footer isn't subscribed either. I'm certainly at a loss..... Tom Madden > >

Thank you for all the fast replies! Appreciated! As he had not logged in before, having joined by subscribe email request, then I assumed he would not therefore have a password, and I wondered what

That only happens if they mark a message FROM GIO as spam, not sending a message, and then only with certain email services.? (GIO doesn't do any spam checking on incoming emails.)? I don't believe