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Re: messages marked as spam
On Thu, May 7, 2020 at 04:49 PM, Harlan Steinle wrote:
Anyone have ANY idea what they might be doing to be interpreted as 'marking a message as spam'?See /helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
On Thu, May 7, 2020 at 05:22 PM, BMaverick wrote:
By chance is there anything in the ADMIN settings in the group that would prevent the SPLIT TOPIC function to be missing?No. It's the last post in the message thread as #44.? Other messages in the same message thread without images show the SPLIT TOPIC menu function.But is it the first post on the page?? If so, click on Date to get it to the bottom and you can split it as previously explained, /g/GroupManagersForum/message/31684 Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: messages marked as spam
I've seen a few members in groups that got hit with the 'masks' messages.
Their local tagged the mask message spam, which it was, but that fed back to groups and dropped the member. Thankfully it was only a few, it could have been many. -Ken Cameron, Member JMRI Dev Team www.jmri.org www.fingerlakeslivesteamers.org www.cnymod.org www.syracusemodelrr.org |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
Bruce, et. al.,
Found out the post I want to split into a NEW topic has image attachments.? There is no SPLIT TOPIC menu option for this posting.? It's the last post in the message thread as #44.? Other messages in the same message thread without images show the SPLIT TOPIC menu function.? Thus, is this a bug or there is no ability to SPLIT TOPICS of a posted message with image attachments? Puzzling indeed. BMaverick |
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Re: messages marked as spam
Hi Harlan
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They are probably *not* marking them as spam Their emailer is putting groups.io messages in their spam folder and after a period (usually 30 days) they are automatically deleted It is that which triggers the marked as spam Just post a warning to that effect in your group and tell them to check their spam folders in web mail and mark any groups.io posts as not spam They need to check periodically but at least once a month if not more Nivard Ovington in Cornwall (UK) On 07/05/2020 22:47, Harlan Steinle wrote:
Normally I don't have more than one or two members mark messages as spam in a several month time frame, but lately I'm have several per day.? I send each member who gets the group.io message that they were removed for marking a message as spam indicating to them I'l permanently remove them if they continue to mark any message from my group as spam.? I've had two people who contacted me saying they have NOT marked any messages as spam, so I've asked them to review the actual action they took on THOSE messages to see if they deleted them differently than other messages.? Anyone have ANY idea what they might be doing to be interpreted as 'marking a message as spam'? |
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messages marked as spam
Normally I don't have more than one or two members mark messages as spam in a several month time frame, but lately I'm have several per day.? I send each member who gets the group.io message that they were removed for marking a message as spam indicating to them I'l permanently remove them if they continue to mark any message from my group as spam.? I've had two people who contacted me saying they have NOT marked any messages as spam, so I've asked them to review the actual action they took on THOSE messages to see if they deleted them differently than other messages.? Anyone have ANY idea what they might be doing to be interpreted as 'marking a message as spam'?
harlan steinle [email protected] |
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Re: Can't approve a message
¿ªÔÆÌåÓýI found two setting that may be the culprit. Attachments were set to Moderate.? Changed to allow. ¡®Allow photos in messages¡¯ check box was to not checked.? It is now.? We¡¯ll see what happens. Tried to approve and it still doesn¡¯t approve.?? Might be a bug. ? Some kind of error message would be helpful in this type of situation.? As it is there¡¯s no clue where to look. Thanks for? the tip.? ? Gregg Gammie???????????? ??? ????Yo Quiero Libertad!! Whippet@...?????????? Viva el Insurgente! ? ¡°The soldier above all people, prays for peace, for they must suffer and bear the deepest wounds and scars of war.¡± ¨C Gen. Douglas MacArthur ? ? "There are only two means by which men can deal with one another: guns or logic. Force or persuasion. Those who know that they cannot win by means of logic, have always resorted to guns." ¡ªAyn Rand (1905-1982) ? |
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Re: Can't find this member to moderate them
¿ªÔÆÌåÓý
Yeah, that's it a "mask message"? so it was already gone.? Come to think, the first message was too generic, didn't even mention the group's actual content other than using the word "content".??
Thanks!??
Bob
From: [email protected] <[email protected]> on behalf of Bruce Bowman <bruce.bowman@...>
Sent: Thursday, May 7, 2020 7:46 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 04:54 AM, babygrand wrote:
Bob -- We got one of those recently here in GMF, too....word for word. Shal headed it off in moderation and told the guy to repost when he had something relevant to say. Was the ad about covid-19 masks? We subsequently got one of those from the same guy, and I deleted it without comment per GMF group guidelines. If so, note what Mark (groups.io owner) said in his post?. My guess is that Mark acted on spammer reports in other groups and deleted the guy's account before you got around to investigating. That's why you never saw him in your member list...he "disappeared" from the GMF member list in the same manner. Regards, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Can't find this member to moderate them
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From: [email protected] <[email protected]> on behalf of Chris Jones via groups.io <chrisjones12@...>
Sent: Thursday, May 7, 2020 3:29 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 10:40 AM, Andy Wedge wrote:
There's a setting that controls how Groups.io displays email addresses in archive.That's the message archive; an owner or moderator (permissions permitting) can see the full email address in the members list. Chris |
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Re: Can't find this member to moderate them
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From: [email protected] <[email protected]> on behalf of Andy Wedge <andy_wedge@...>
Sent: Thursday, May 7, 2020 2:37 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 09:54 AM, babygrand wrote:
Their display name in the message is just their email@doma....? partially rendered like that.There's a setting that controls how Groups.io displays email addresses in archive. Go to Admin > Settings and then look at the Privacy panel for "Email Address Visibility In Archive". Don't forget to save any changes with the "Update group" button at the bottom of the page. Andy |
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Re: Can't find this member to moderate them
¿ªÔÆÌåÓý
that must be it, the account would probably have been disabled, and therefore disappeared, allowing me to only bulk delete them.? aha moment.? thanks, Duane
Bob
From: [email protected] <[email protected]> on behalf of Duane <txpigeon@...>
Sent: Thursday, May 7, 2020 2:19 AM To: [email protected] <[email protected]> Subject: Re: [GMF] Can't find this member to moderate them ?
On Thu, May 7, 2020 at 03:54 AM, babygrand wrote:
sent "new topic" message saying "Hello, glad to be here, excited about the group content"? I approved this first message, since all new members are moderated, and removed their aut-moderation since?they seemed ok.Generic messages like that are a red flag for me.? This is one reason that it's good to set the Unmoderate After to 2 or more and let the system handle it. I thought of one last possibility.? There's a topic here and another on the about spammers joining groups to do things like this a few days ago.? If the address you were looking for was one of those that Mark disabled, it would just suddenly disappear from your membership list.? If you had checked before he disabled it, you would have seen it.? I saw this same thing happen a few months ago when we were having spammer problems on the site and Mark disabled a bunch of accounts. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Email address not showing up properly in message text
#email
On Thu, May 7, 2020 at 02:20 PM, Lauren Bienkowski wrote:
the email address was blocked out on the main pageSee /helpcenter/ownersmanual/1/customizing-group-settings/privacy-settings, way down at the bottom, Email Address Visibility in Archive. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
On Thu, May 7, 2020 at 12:13 PM, BMaverick wrote:
OK, went to the top and noticed this ...? It's all set to topic.Another thought or two... You can't split a topic at the first message in the topic...only the second and subsequent messages. If you're looking to change the subject line at the very first message you need to change that in Topic Properties. Just guessing, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Can't find the SPLIT TOPIC - Not on the MORE menu
I tried the help section one more time and still it's a no go via step-by-step.
Also at the bottom of the help page, it shows a TIP to put the message thread in Moderation.? I tried that too, then checked the MORE.? Still no SPLIT TOPIC option to select. |
BMaverick
Duane
Ken Cameron
Nivard Ovington
Harlan Steinle
Ed_Willers
babygrand
Bruce