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That's the problem.? You can't Direct Add or edit an email address on a free group. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button

You're not missing anything, that's the way it works. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A

Yes I realise you weren't accusing all Thunderbird users ;-) I was just saying I don't see your results, that was all Might it be an add on? Many use them, I don't Hope you resolve your problem Nivard

Frances, Both groups are free and I have full privileges on both.

For my club's GIO site, I have created some subgroups for various committees.? I'd like for members of the club (parent group) to be able to see the files, photos, etc., of the subgroup that they are

We need more information! Are both groups premium groups? You can't Direct Add members to a free group. Do you have moderator privileges to view the Members (not directory), Invite and Activity?

Well, I'm pretty surre that it's an optional setting in the "signature" setup for Thunderbird that's causing rthe problem. I don't use Thunderbird much myself. I use the KDE desktop with Debian Linux,

Hello, I am the owner of 1 group and moderator of another - both Groups are free and I have full privileges in both -? and for the life of me I can't figure out how you , as Scott said, "go to the

Andrew -- Anecdotal evidence suggests that this can happen if someone deletes their groups.io account while they still have a subscription pending. The only way I know of to clear it is to ask support

One of my groups shows that there is one new subscriber needing my attention but when I go to the section where the details of that person are usually listed, there is nothing listed.? How do I get

Apologies! I should have said: Posting privileges (moderation): The Spam Control section of Settings controls the posting privileges of a Direct Add'd member (or any new member except one transferred

Hi David I have used Thunderbird for years and do not get your reported extra text etc I have checked my posts in the archives, and all where I have included a snippet of previous posts have the Show

It looks to me like Mark posts to https://twitter.com/groupsio as soon as he becomes aware of a problem.? Too many places to check... Duane -- GMF's Wiki: /g/GroupManagersForum/wiki

I've noticed some peculiarities about the way certain messages are formatted in the archives. Usually, when somebody quotes a previous message by hitting "Reply" in his email client, the quoted

Success - thank you! Maureen

Nancy -- I have the same vague recollection, but have recently been unable to find anything during an actual downtime.?There's a @groupsiostatus Twitter feed, but the most recent tweet dates to June

Kathleen, Is she logged in with the correct GIO account (eg - email address)? It still sounds as if she is not logged into the account that is a subscriber to that group. -- Gerald

Is there an independent site for checking to see if the group is having problems?? I vaguely recall seeing something about that posted at one time.? The only link I've saved is?

Kathleen -- Is the Calendar missing entirely on her computer? What screen resolution is she using? Is the Add Event button missing? Does she click the button and nothing happens? Can she open the add

By chance have her switch to a different web browser.?? At times, if I find FF or Exploder having issues, then swapping to the other browser tends to work.