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Re: Member removed for sending spam only not

Jim Higgins
 

You may not fully realize what you're asking of Groups.io.

When mail is reported as spam by a member, or classified as spam by an ISP, if the group member who is the source of that "spam" isn't dealt with then Groups.io risks being classified as a spam source, which can ultimately lead to rejection of all email from Groups.io. Lather, rinse, repeat for enough ISPs and Groups.io is out of business. So, in effect, you're asking Groups.io to risk its very existence for your convenience as a group owner.

It's partially true that the list member has no ability to fix this - assuming he didn't classify the message as spam himself - short of emailing his ISP. But emailing his ISP is exactly what he needs to do. He can also regularly inspect the content of his spam folder and mark any G.io messages there as "not spam." Then he also needs to pick up the phone and call his ISP and complain about mail from a legitimate mailing list being rejected for no tangible reason other than the ISP doesn't recognize the source for what it really is. If that's too much trouble, then it's not Groups.io that should take the hit... because enough hits and we'll all be looking for a new home for our groups.

And yes, it's exactly as simple and as ugly as that!

Jim H



Received from Patty Sliney via Groups.Io at 8/22/2018 06:07 PM UTC:

And this is one of the reasons why I do not like this feature :-( Also, if the person's ISP is filtering out groups.io messages on their front-end ISP spam filters, the list member has no ability to fix this (short of emailing their ISP), nor would they receive the auto restore email sent out. Not fan of the feature. At the least, I would like this feature to be optional, for list mods/owners to be able to turn on/off for their respective lists. It is forcing me for my lists, to have to turn on an addt'l notice (more emails to my Inbox), so I'm notified of all list members leaving or joining (I can't just turn this one type of "leave" notice on), and, also having to send out an email to all auto un-subbed list members from my own email address, letting them know they've been auto-unsubbed, and how to either restore their membership, or re-subscribe. A lot more work for a feature whose benefits to me, seem not worth the extra effort. Truly, probably my only complaint I have about groups.io. And yes, I have posted on the Beta forum about this.

Patty Sliney
<>Master Your Machine Blog


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Patty S.


Re: Member removed for sending spam only not

 

Patty,

Also, if the person's ISP is filtering out messages on their front-end ISP spam filters, the list member has no ability to fix this (short of emailing their ISP),

As I said, some email services provide a means to have group messages bypass the spam filter. In Gmail, for example, one can create a filter to do that. For those that don't the "fix" takes longer: you have to consistently mark group messages as "not spam" when they land in the spam folder.
nor would they receive the auto restore email sent out.?


A lot more work for a feature whose benefits to me, seem not worth the extra effort.

The goal is that no Groups.io messages end up in members' Spam folders.

If Mark were to ignore the feedback from these services (the ones on our list) then eventually Groups.io could become unusable for people with those services - all of its messages might end up rejected or sent to Spam.

It is a little ambiguous, but in that topic where you posted there's some indication that progress may be being made toward the goal: one group owner in "removed for spam" events.

Shal


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Re: Member removed for sending spam only not

 

On Wed, Aug 22, 2018 at 01:36 PM, Patty Sliney wrote:
At the least, I would like this feature to be optional, for list mods/owners to be able to turn on/off for their respective lists.
I seriously doubt that will ever happen.? The FBL mechanism has to be used with all email providers or some of them will end up blocking the site for all of their users, creating even more problems for Mark and the site.? The entry for /g/GroupManagersForum/wiki/Removed-for-spam has a very good explanation of this.

Duane
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Re: Member removed for sending spam only not

 

And this is one of the reasons why I do not like this feature :-(? Also, if the person's ISP is filtering out groups.io messages on their front-end ISP spam filters, the list member has no ability to fix this (short of emailing their ISP), nor would they receive the auto restore email sent out.? Not fan of the feature.? At the least, I would like this feature to be optional, for list mods/owners to be able to turn on/off for their respective lists.? It is forcing me for my lists, to have to turn on an addt'l notice (more emails to my Inbox), so I'm notified of all list members leaving or joining (I can't just turn this one type of "leave" notice on), and, also having to send out an email to all auto un-subbed list members from my own email address, letting them know they've been auto-unsubbed, and how to either restore their membership, or re-subscribe.? A lot more work for a feature whose benefits to me, seem not worth the extra effort.? Truly, probably my only complaint I have about groups.io.? And yes, I have posted on the Beta forum about this.?

Patty Sliney



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Patty S.


Re: Reply from SMS/MMS Messages #reply-to-group

 

Thanks for the idea.?

Here is where I'm at with it now.? The incoming message from the alerting device is currently working to send the initial alert message to , which is sending it out the the members.? I then received the mms/text message on my AT&T phone. The problem occurred on the reply from the phone back to .? It was never received back to the group messages.

Brett


On Wed, Aug 22, 2018 at 1:50 PM Bob Bellizzi <cdfexec@...> wrote:
One could? set up a separate gmail account and google phone number.
Then set the gmail account to forward messages to
When a text comes into the google phone number it is converted to an email message that would be forwarded to

Ya think this strange mashup would work?
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Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?


Re: Reply from SMS/MMS Messages #reply-to-group

 

One could? set up a separate gmail account and google phone number.
Then set the gmail account to forward messages to groups.io
When a text comes into the google phone number it is converted to an email message that would be forwarded to groups.io

Ya think this strange mashup would work?
--

Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?


Re: Reply from SMS/MMS Messages #reply-to-group

 

Thank you for the info. I'll try to do some more testing and see if there's any other options.


Re: Reply from SMS/MMS Messages #reply-to-group

Jim Higgins
 

Groups.io operates via email. While 1234567890@... looks like an email address, the action ATT initiates when something is sent to that address is a text message. So Groups.io sends email to 1234567890@... and you get a text message. You want to reply to Groups.io, but Groups.io is looking for an email, not a text message... so you need to reply via email. Your guess is as good as mine whether your email program will pick up the Groups.io address from the text message and direct the reply properly. I'd guess not... so you may need to enter the explicit address for your group at Groups.io when replying.

Jim H



Received from Brett Marchand at 8/22/2018 02:14 PM UTC:

I then replied to the message via text but it was not received to the group. I then tested a reply from a regular gmail account and the reply was received as it should.


Re: Reply from SMS/MMS Messages #reply-to-group

 

Brett,

I sent a test message to the group from another member and received the text message on my iPhone.? I then replied to the message via text but it was not received to the group.

My guess is that your text to email gateway doesn't respect the Reply-to field in the message header. Which means that instead of the group, your reply may have been directed to the From address of the message. Which may have been the other member's email address, or a dummy address (depending on the other member's service provider). Or maybe your text-to-email gateway doesn't even do that.
? I then tested a reply from a regular gmail account and the reply was received as it should.?

Most email service do respect Reply-To properly. Gmail certainly does.
The idea of the group is to allow several members of our department to receive the alert notification when a temperature is too high or low in our building,...

For getting those messages into the group, an Email Integration might be easier than what you did.
?
then an individual user could reply back to the message they received via text to their cell phone, to let the other users know that they were responding to the alarm.

My guess is that you'll be out of luck trying to have them reply to the alert via text. If they are using smart phones it would be much simpler to have them receive and reply to the events via email.

Shal


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Re: member was unsubbed

 

Anita,

A good member of mine was unsubbed because something went into her spam. I could not put her back.
She had an awful time of this.

She should have been able to put herself back simply by clicking on a "resume" link in an email sent to here. I don't know why you would have a problem putting her back with Direct Add, if that's what you tried.
She checks her spam every day. So I am not sure why this happened.

The topic is covered pretty thoroughly here:
I dont want to lose members because of this. Is there any way you can stop this from happening.

There are no group settings for this; the member (and his/her email service) must stop it.
Also the email photos I have to delete every day.
?
You can have the oldest auto-deleted if your group is at storage capacity. In the Message Formatting section of your group's Settings page, choose Delete Old Attachments in the Out of Space control.

Shal


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Re: Wiki instruction or tutorial

 

Gary,

Does anyone have a good wiki generation and maintenance tutorial or how-to resource to guide n00bs?

We have the beginnings of something in GMF's Wiki. If you or anyone can help flesh it out please do so.

There's also this about the message editor, the Wiki page editor is very similar.

Shal


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Reply from SMS/MMS Messages #reply-to-group

 

Good morning,

I have setup a group that will be used to send notifications from a device that monitors the temperature in one of our buildings.? I have added my cell 'email' address for MMS messages (1234567890@...) as a member of the group that is moderated. I received the invitation to join the group and was able to successfully join.? I sent a test message to the group from another member and received the text message on my iPhone.? I then replied to the message via text but it was not received to the group.? I then tested a reply from a regular gmail account and the reply was received as it should.?

Is there anything special that would need to be done to allow the reply to get back to the group or am I out of luck with this?? The idea of the group is to allow several members of our department to receive the alert notification when a temperature is too high or low in our building, then an individual user could reply back to the message they received via text to their cell phone, to let the other users know that they were responding to the alarm.

Thank you for a great experience here at groups.io!? Since initially joining, I have found the interface is extremely easy to navigate.? And best of all, IT WORKS!? This coming from a Yahoo group that I had to abandon due to multiple failures of the services no longer working.

Thanks again,
Brett


member was unsubbed

 

A good member of mine was unsubbed because something went into her spam. I could not put her back. She had an awful time of this. She checks her spam every day. So I am not sure why this happened. I dont want to lose members because of this. Is there any way you can stop this from happening. I already have lost a few members who would not come back. I really love iogroups but this feature is very bad. Also the email photos I have to delete every day. These are two problems I have with yahoo.
Thanks

Anita


Wiki instruction or tutorial

 

Does anyone have a good wiki generation and maintenance tutorial or how-to resource to guide n00bs?

Anything that is particularly applicable to GIO would be very appreciated.

I did some wiki work about 10 years ago and I'm kind of fumbling around with it in a private subgroup, but I would like to have something "good" that I can send my subgroup moderators to in order to help them learn without relying on my failing memory and fumbling discoveries.

Thanks.


Re: Can I re-order Wiki pages?

 


Thanks Chris, ?I set up a Home page and noticed that I could insert the individual Wiki page in any order. ?That's exactly what I wanted, so I am happy now.


On Tue, Aug 21, 2018 at 11:53 PM, Chris Jones wrote:
On Tue, Aug 21, 2018 at 05:52 PM, Bruce Bowman wrote:
Other than that, I don't know what you might mean by "re-ordering" them.
I think it means change the order in which they are listed if there is not a Home Page with links set up; the group I moderate does not have a Home Page, just a list of the various wiki pages. The list will always appear in alphabetical order, which might result in members "reading them in the wrong order"

However, for alphabetical order read alphanumerical order, so it is perfectly possible to set the pages in the order required by putting a number as the first character, rather than the initial letter of the page title. This is how I set it up in our wiki; not perfect but it serves. :) Now I haven't put it to the test in the wiki section but if it mirrors how things behave within photo albums then things can go a little awry if the numbering runs 1 to 9, followed by 10, a bit like early version of Windows did in directories; the solution to that is for the numbers 1 to 9 to be typed as 01 to 09, followed by 10. The page order will be determined by the number, not the initial letter.

Again I haven't put it to the test but I strongly suspect that it wll go wrong again if the numbering goes above 99, in which case the answer will be to list 1 to 99 as 001 to 099, but that would result in a gigantic wiki, or an equally gigantic photo album. I suspect that would be a purely theoretical problem, not a real one.

Chris


Re: Member removed for sending spam only not

 

Linda,

She found other group messages in her spam folder and I told her to
add the group email address to her contacts list.
Don't be shocked if that doesn't help.

The group's posting address is not in the From field of messages from the group. If her email interface considers only the From address when evaluating the message with respect to the contacts list there won't be a match.

Different email services have different mechanisms. In some you can add a filter to move group messages (detected by the group tag in the subject line, or the group's posting address in the To field) to one's Inbox, bypassing the spam filter. In others persistently marking misplaced messages as "not spam" is the recommended solution.

Shal


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Re: Group default settings for Photos

 

Jeremy,

And also that it should be possible for group owners to set - for such
things - a group default (that can be overridden by users), based on
their group and their understanding of its members, in the settings
section.
A difficulty I see with that is "when does it apply".

It can't be each time I visit the page, because then I'd be in the same boat I'm in now, but with a group-chosen default instead of a site-chosen one.

Applying the group default only when I (the member) have never used the viewing control (in the current browser) would suit me fine, but might make some owners feel like their setting isn't working.

Applying the group default at each fresh login might be a suitable compromise. But like most compromises runs the risk of satisfying no one.

Another difficulty (though mostly work for Mark) is that this would now introduce a per-group dependence in the user's view controls. Too, as a person with multiple group subscriptions, I might find it disconcerting to have the view order change just because I navigated to another group.

Shal


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Re: Member removed for sending spam only not

 

Thanks, Bruce, that does help. She found other group messages in her spam folder and I told her to add the group email address to her contacts list.


Re: Question About Advertising

 

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My?Ads Group is the last one on the bottom of the link that Shal gave you.
Ilene??
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-------Original Message-------
?
Date: 8/21/2018 3:38:15 PM
To: GMF
Subject: Re: [GMF] Question About Advertising
?
Bonnie,

Was this question ever answered? I was wondering too, but haven't seen a response.
?
One might expect such groups to be easy to find.

At least a couple are (among other results):

Shal


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Re: Question About Advertising

 

¿ªÔÆÌåÓý

I answered it to her personal email address as I didn't know it it can be answered here. But I run an ads letter.?Ilene?
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?

-------Original Message-------
?
Date: 8/21/2018 3:26:54 PM
Subject: Re: [GMF] Question About Advertising
?
Was this question ever answered? I was wondering too, but haven't seen a response.
?
Bonnie
?
?
----- Original Message -----
From: Pam <dreadflowr@...>
Reply-To: <[email protected]>
Sent: 8/12/2018 10:15:25 AM
Subject: [GMF] Question About Advertising

Hello All!

I think I remember someone on this list mentioning newsletters or groups that you can advertise your own groups in? Is that at all accurate? And if so, can anyone point me in the right direction of these groups?

Thanks so much!

Pam? :)

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