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Can't change members email address due to the fact that they're a moderator to a whole Nother group


 

Hi guys, so earlier in August, I wrote you guys about changing an email address. I upgraded the premium, and proceeded to make the change tonight. Because I heard back from the member. But now I ran into another problem. And I think I'm just gonna go to Support with this one and hopefully he'll fix it. But don't know.

I want to change the email address, and it told me I couldn't change the email address because she was a moderator of another whole group. I'm hoping and praying that she remembers what group she was moderating, so that I can so that she can get those permissions temporally taken so that we can change the email addr or do you think this is possible?

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