On Thu, Aug 22, 2024 at 04:32 PM, joseph hudson wrote:
Hello guys, very rare situation. But I know I have a group that all allow me to do it. Because it was created back in I believe 2017. I don't remember. But I have a member who got locked out of one of their email addresses, that they use for a lot of groups. We tried recovering the email address, using the recovery method from Google. But we've been very unsuccessful. So I finally decided to bite the bullet and try to go online and change her email address for the Adam panel. However, I got the email address, edit field, where her old address i and it won't let me edit the address. Is that still able to be done with groups that had? Subgroup options and the like? Or do I need to upgrade the group?
I believe the person can still sign-in to groups.io with their old email address and password and then change their email address. If that doesn't work, for some reason, you can invite them again to the group with their new address and delete the old membership.
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Jeannette B.
Jeannette Bellerose