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I woke up this morning and am no longer the owner.? I had to different emails as such both have been deleted.? Why?? I want my group back.

(this part posted on Group_Help)
On 2023-08-06 14:45, Jim Allen via groups.io wrote:

So who and how do I contact anyone to correct this?? ?It looks like i was removed for marking something spam.? ?NEVER DONE THAT!
Who can actually help?? I have reapplied to the group, but no one there to approve me!

You didn't told us this bit, i.e. that you received an email from groups.io stating you were "removed because of spam".? It is important to provide all info when trying to troubleshoot issues as it will help fix the problem better and faster.? Here's the pertaining info from the manual:
/helpcenter/membersmanual/1/working-with-group-messages/responding-to-a-you-have-been-removed

This doesn't mean you did it, the ISP's spam filter most likely thought one message from your group was "spammy" and marked it as spam and due to the feedback loop mechanism groups.io was notified and removed you from the group.? Alternatively, you did it but accidentally, many online email clients place the Delete and Spam/Junk button right next to each other so it's easy to click the wrong one by mistake.

In either case, find that email and click on the resubscribe link in it and your account should be reinstated, although not sure about this since said you reapplied to the group, I don't think we've run into this before.

While at it, look in your spam/junk folder (should do that once a week or so in any case) and if you find any messages from groups.io in there mark them as not spam/junk and if they don't get automatically moved to the inbox, move them there manually.? This should train the spam filter to not route groups.io messages there.? You can also whitelist groups.io, google how to do this for msn.com email.

Finally, one trick admins do is create a second admin account to use for fixing things in the case the primary admin account has problems.? When your main admin account is reinstated, create another account somewhere, maybe Gmail so it's separate from MSN, then add it to the group as a second (backup) owner.

Cheers,
Christos