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Accidentally Changed my groups.io Group name now can't access account


Michael Miehl
 

Good evening.

I am new to and just made a mistake that prevents me from accessing my account.

I am the group owner and paid for the $220 subscription. In an effort to make it easier for folks to send messages to our group, I changed the name. BIG MISTAKE!! Since I changed the name I'm getting a "can't find the server" error from my web browser when I try to access it as an administrator (not sure what others are experiencing who want to send messages). But of course, the that I paid for has the old name and the new one isn't recognized. Anyone have a clue how I can go back and change the group name to the one I originally registered? I can't get into my account to do this. I can see the group under "my groups" but when I click on it I get the error.?

This seems like it should have been much harder to do this - change the name of our group (after having paid for it, etc.) and therefore lock oneself out of the account. I'll keep trying to see what I can do but wanted to reach out to your group for help.

I appreciate your advice.?

Sincerely,

Mike


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