Re: Single Owner Group - Owner Deceased
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Excellent suggestions! On Jan 14, 2021, at 1:56 AM, Shal Farley < shals2nd@...> wrote:
I think we need to be able to propose something that works without intervention by support.
But you got me thinking...
What about:
1) Add an "Owner Succession" panel to each moderator's page, just below the Moderator Permissions panel. This panel would be accessible only by owners, not by any moderators.
2) In this panel place a checkbox for "Promote this moderator to owner in the event of absence of any owner. Place a second control to define how long an absence triggers succession.
For this purpose I'd define absence as being no activity by any owner's account (either web activity or inbound email).
<Shouldn’t that be?“outbound email”, as in?“owner-originated”?>
3) In the event that any owner or any moderator tagged for succession is individually absent (as defined above) send a notification (Web/Email) to all Owners indicating who is absent and that the chain of succession may need review.
<In such case, or if the designated?“new Owner” declines advancement, just go to the next in line?>
4) In the event that a moderator is promoted by this mechanism, notify the moderator and (attempt to notify) the absent owners.
Pros:
o ?Covers both single owner or multiple owner initial conditions.
o ?Allows the owner(s) to establish a chain of succession (first Alice, then Bob, then Charlie, then ...) simply by setting progressively longer times for each moderator in the line of succession.
<I don’t think a?“chain of succession” is desirable. ?Once an owner is replaced by someone willing and competent, after six months or a year it should then be THEIR prerogative to designate their own successor candidate(s).
o ?The first moderator promoted would, on their next activity in the group, reset the "absence" timer. Being now an owner that person would have access to the succession controls. If that person is inactive after their promotion then the timer continues, potentially promoting the next moderator in line.
<see above>
Cons:
o ?Slightly complicated for new or inexperienced owners to grasp. ?
<If their?“advancement” to Owner is accepted, it is automatic. ?If not, designation of alternate successor (if that was done) is also automatic. ?The process of managing a group is almost always a matter of OJT (on-the-job training). ?The perpetual?“Con" of learning from experience is that the exam comes before the knowledge ?;<)
o ?Controls are distributed through the Moderators list rather than being in a single page.
o ?Doesn't provide for alternate outcomes (group locked or deleted).
o ??
<Offer the latter tao as optional checkboxes?)The second "con" can be overcome by putting a fixed list of succession slots on a separate Settings page (again, visible only to owners) with each slot containing those same two controls plus a selector to choose which moderator goes in this slot. Shal -- Help: /helpcenterMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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