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Re: Accidental email change


 

Sara,

Hi - I was trying to log into my other groups.io account, but my
browser loaded in this email address when I went to log in. But I
typed over it with the address I wanted to use and mistyped it with an
invalid address. But I never wanted to change my address to begin with
and GIO is waiting for me to approve the email they sent to an invalid
address.
The login page can't change an account email address.

So, you should be able to log out (if necessary) then log in using the correct email address.

The tentative account with the typo'd address will simply be orphaned. I don't know if it will be "cleaned up" after some time, but it really doesn't matter since it can't be logged into again nor can it participate in any groups (it is permanently NC status).

So now, my other GIO account does not exist ...
No, it is still there. All you need to do is log into it (without the typo this time).

I replied to the email GIO initially sent saying I had requested a
change and it was awaiting a confirmation from the new address. Sigh
... any idea how I can cancel the request and put it back to my
original address?
Now wait a minute, you've confused me.

I thought you were at the login page when you made the typo. Were you actually at your account page? As far as I know that's the only way you could be sent a message about a change: enter a new address on the Account page and click "Change Email".

But it still doesn't matter. If you don't (can't) confirm the change request then the change does not occur. Again the answer is to log out (if needed) and log back in using the correct address.

Shal


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