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Re: Member in membership not recognized by Groups.io


 

On Sat, Jan 4, 2020 at 10:35 PM, dan mulholland wrote:
Stuck on a problem with one user.? The? user is receiving posts from? the group list.? The user is in the list of members, all appears to be in order.? Yet, when this user attempts to post a message, he is "moderated"; approval by? myself by replying to the message works, once, but then the next message he tries is held up again.? The user is? unable to create a login because the email address is not recognized.? I've checked every letter of the email address; the? user address matches the one in the directory.? Any ideas on where the error lies?

Have you checked the activity in Admin (left side) menu)?
Also go to Members in Admin and check there.?


Also when he gets a post, he should look at the bottom of the email (footer) which gives his email address.?It is possible he has two accounts.?
Or his email is auto-completing with the Yahoo email address?

Frances


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