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On Thu, Dec 19, 2019 at 10:06 PM, Sam Kamens wrote:

But now, many of those gmail users are having trouble sending list message to our regular list address ([email protected]). I'm pretty sure this is because gmail stores the +owner address in the automatically saved addresses, but associates the +owner address with the list name. So the user goes to compose a message to [email protected],?and it?looks like it's going there, but it's actually going to [email protected].

Frustrating.

Yes.

The problem is not unique to GMail. Many webmail providers and email clients do this by default. And it's even more frustrating as a Moderator, when every email address you've ever used to approve a message magically lands among your Contacts.

Question for the collective brain - have any of you dealt with this same problem? Is there an easy way to tell the gmail users what to do to fix this?

The answer is here:?? Also appended below.

Whether it is "easy to tell" to people is another story. I'll let you make that call.

Hope this helps,
Bruce

Start or stop saving automatically

1. Go to your?.
2. On the left navigation panel, click?People & sharing.
3. On the?Contacts?panel, click?Contact info saved from interactions.
4. Turn?Save contact info when you interact with people?on or off.
5. If you use Gmail, choose if Gmail saves contact info from people you email:
   1. On a computer, go to your?.
   2. Under "Create contacts for auto-complete," choose an option.
   3. At the bottom of the page, click?Save changes.