On Mon, Dec 2, 2019 at 03:34 AM, Shal Farley wrote:
On her page in the Members list check the Email Delivery History tab to be sure this is true.
I wanted to dig deeper into GIO never guessing an opportunity would present in this way!?
I checked the Email Delivery History tab on the members page (not understanding this as an available resource until now. ?Yes, she did receive the Monthly Notice and no, nothing has bounced. I compared what I saw to my Email Delivery History and they are exactly the same. I compared it to others and noted slight differences which I think denoted how they elect to receive the group emails (digest, single, etc)?
Here's a screenshot of hers:
Next I discovered the Activity History under her Membership which proved interesting. Up until I have been looking only at the Activity tab sitting below the Admin section.?
Her Membership Activity History is quite telling. No where is there any indication of the the dotted lower case email (
n.k.mara.3250@...,)
There are only three entires on "Mara's" Activity History. All of them contain only the non dotted email address (N.K.
Mara3250@...)
So to me this it means she has one GIO account. It is under the non dotted email address.
It would appear the system didn't pick up a discrepancy.
It would appear that she can resolve things by adding the dotted email address as an alias.?
If you can confirm this, I will inform her she needs to set up an alias. I will need to search the wiki to refresh myself on that and send her the link.?
I know how busy Support is so unless it's of benefit to them, I see no need to elevate it. Should I perhaps make a Bug Report so Mark is aware of this behavior?
Greatly appreciate the time you have invested in assisting me,?
--
Sandi Dickenson
Moderator of ASG Volunteers Group
