On Thu, Nov 21, 2019 at 10:15 PM, Ann Ward Purcell wrote:
On the Admin/Settings/Spam Control, I have checked ¡°Restricted Membership,¡± and no other restrictions.? Sometimes, members can send messages to each other, no problem.? But more often than not, I, as the owner/moderator, receive a request from groups.io to approve a message a member wants to send.?
Have you checked in the Admin section??
You can go to Members (not Directory) and find the member.
Click on the name - don't use the check box. Check the Activity History.?
And check also Admin, Activity.?
Message Activity shows you whether email addresses were used that are not registered with Groups.io.
If, as you say, sometimes a specific member can successfully post a message and sometimes not, likely it is to do with their email address. Using an unregistered email address. As I mentioned, your email address is your ID.
Frances
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