Re: Paid to Move but problems
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Sounds like a similar thing is happening to me, I was able to transfer 2 out of 3 groups before the Groups.io system would not accept a payment. This has been going on since 10/21 when the price was still $110. As of 10/23 I am still unable to pay Groups.io for my third group even though the price has doubled since I had successfully paid for my first two at $110 and attempted the third and was declined using the same credit card(s). All payment methods I tried using over the past two days and nights were confirmed GOOD by my bank who didn't even see the transaction from Groups.io hit them let alone anything being declined, the bank only sees the two good group payments. I cannot reach anyone at Groups.io via e-mail or the phone number on the two paid invoices which has an 'unmonitored' voice mail message that tells me to use email to contact them at [email protected] I left my phone number in my email to [email protected], no call back yet. . I am feeling quite screwed now and the first two groups are useless on IO without the third regardless of price. Thanks for reading, Charlie railscan@...
On Wednesday, October 23, 2019, 11:44:10 AM EDT, Margery Flax <marigold20@...> wrote:
Thank you.? But, as I said, 3 of the 4 were just fine and I paid for each one within 10 minutes of each other.? The link still says I need to pay, which I do not.? I know support is buried but I'd like to think that this is the sort of thing they might address sooner. Margery |
Charlie Railscan