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Greg,

The transfer shows complete, but none of the pictures got transferred.

There are at least a couple of possibilities:

1) Images that were posted by email (in the Photomatic tab rather than the Albums tab) will not be copied. This is true of all messages attachments, not just photos.

2) There are current reports in Y!GMF and YGOG that the Photos sections of Y!Groups are displaying blank boxes rather than photos. In some cases all photos are missing, in others only a few photos still show, in other cases only a few are blank. This is true of my Yahoo Groups as well.



If Yahoo Groups' own web interface can't access the photo images then it may not be possible for Groups.io's transfer agent to obtain a copy of them either. The good news, to stretch the word "good" a bit, is that past instances indicate that the photos are not lost; the image files are still on Yahoo's servers, but the connection to the servers has broken. In those cases the functionality has returned after some days, weeks, or months.

In this case you may be able to wait until the Photos section in Yahoo Groups returns to being functional, and then request another transfer, this time selecting only the Photos checkbox.

If we lose these it will be a disaster.

You might want to try PG Offline as a way to download a backup copy of your Y!Groups photos. But bear in mind that if the problem is with Yahoo's servers then this software may not be able to access them either.

Can someone help?

Some Y!GMF and YGOG members have reported success by contacting Yahoo Customer Care through Twitter and/or Facebook to request that their groups' Photos section be restored.

On the Groups.io side of things, I doubt there's anything that support@... can do about the situation.

Shal


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