开云体育

On Fri, Sep 13, 2019 at 03:05 PM, Su wrote:

Bruce -- thanks. Would it be possible to merge the accounts rather than simply delete the old? I guess not if she lost the password?

Su --?Below are the steps necessary to perform an account merge.

1) Log into the account that you want to inactivate.
2) Pull down the menu at top right and select Account (or browse to?/account)
3) In the "Email" field at the top of the page, enter the address you want to merge into.
4) Click the "Change Email" button.
5) Groups.io will notify you of the fact that the account already exists, and ask if you want to merge them.?
6) Click the blue button below this notification to confirm your intent to merge.
7) An email will be sent to the destination email address.?
8) Clicking on the link in that email will complete the merge.

If she can't log into the old account, she won't be able to complete Step 1, and the merge is not possible.

Regards,
Bruce