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Re: A member has found a way to not copy me, Owner

 
Edited

Richard,


A troublesome member, ex moderated but now not moderated is posting messages that I do not get via my e-mail.

There is nothing that he can have done to prevent Groups.io from sending his messages to you along with all other members. Nor is there any setting that you (or another group owner) can have applied to his subscription that would cause that.

So the quest is to figure out what actually is happening. Here are some things to check:

On the Groups.io side:
  • Do his posts contain a hashtag that has the No Email property?
  • Do his posts contain a hashtag that you have muted?
  • Is he posting to a Topic that you have muted?
  • Is your Email Delivery set to Individual Messages?
  • Is your Message Selection (under Advanced Preferences) set to All Messages?

On your email interface:
  • Have you set a filter that blocks or redirects his address
  • Are his messages in your Spam (or Trash or other junk) folder?

I think that covers nearly all of the ways that his messages might not be delivered to your email Inbox when they are posted to the group's Messages section.

Shal


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