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Re: re time for emails to arrive

 

Win,


1... Some emails I send TO the group never arrive at all...

?If you mean that they do not post to the group's Messages page have a look in the group's Activity log to see if they are listed as "attempted to send" (meaning that the message was rejected).
?
2... Some emails (not necessarily from me) arrive on the group home page, but never get delivered to me.

?Go to the Subscription page while visiting the group (or click on your row in the group's? Members list) and click onto the Email Delivery History tab. See if anything in the Recent Bounces section lines up with the missing messages.

?They took 20 minutes to arrive back in WebMail and from there to my InBox.

?That sounds like your ISP is messages from Groups.io.? That's a (dubious in my opinion) anti-spam technique.

The Received fields in one of the delayed messages would in that case show that the delay is at the hop between Groups.io's outbound server and your ISP's inbound server.

My ISP insists they are not blocking messages.. and that has to be correct because I can post and receive properly, most of the time.

?It may be technically true that they aren't blocking Messages from Groups.io, but it does sound like they are deferring them.

Could you please let me know if there is something I can do to solve this problem ?

?See this related topic, start at message #10318.
?
Go back to your ISP and ask if there's a way to whitelist all messages from Groups.io as a sender, or to remove it from greylisting.

The other option is to report it to [email protected] along with contact info for your ISP to see if Mark can convince them to "play nice" with Groups.io.

Shal?


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